Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,747 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found the items I needed easily, ordered and castors received a day earlier advised. Only slight bug was that delivery charge was not exempt of vat which was not made clear prior to ordering”

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Posted 1 year ago

Thank you so much for your 5-star rating of Ross Handling Ltd! We are glad to hear you found the items you needed easily, that you received your order a day earlier than expected, and that you are a returning customer! We apologize for the inconvenience with the VAT on the delivery charge - we will make sure it's made clear in the future. Thank you for your trust and loyalty!

Posted 1 year ago

“A very competent workforce and present”

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Posted 1 year ago

Thank you for the 5 star rating, David! We appreciate your recognition of our very competent workforce and presentation. We thank you for your support!

Posted 1 year ago

“I found this a really professional company to deal with . will use again .”

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Posted 1 year ago

Thank you so much for your 5 star rating of Ross Handling Ltd. I'm so glad to hear that you found us to be a very professional company to deal with and that you will use us again. We are extremely grateful for your loyalty, and look forward to having you as a repeating customer.

Posted 1 year ago

“Lovely castors and good service”

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Posted 1 year ago

Thank you, June, for your 5-star rating of Ross Handling Ltd. We are thrilled that you had a positive experience with our lovely castors and good service. We sincerely appreciate your kind words.

Posted 1 year ago

“Good efficient service”

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Posted 1 year ago

Thank you so much, Jonathan, for your 5-star rating of Ross Handling Ltd. We really appreciate your loyalty as a customer, and it's wonderful that you've had such good, efficient service from us. We look forward to seeing you again soon!

Posted 1 year ago

“Very fast service”

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Posted 1 year ago

Thank you very much Jean for your 5 star rating of Ross Handling Ltd! We appreciate you taking the time to review and rate us, and we're so glad you noticed our very fast service. We especially appreciate you as a repeating customer - thank you for your continued support!

Posted 1 year ago

“Excellent quick service will use them again!”

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Posted 1 year ago

Thank you, Nigel, for your 5 star rating of Ross Handling Ltd. We are delighted to hear that our quick service was excellent and that you plan to use us again. Your returning business is greatly appreciated.

Posted 1 year ago

“Yes, I would trade with them again. Good and helpful response to queries. Prompt delivery. Their products seem durable and at a reasonable price, A.H.Kenny”

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Posted 1 year ago

Thank you, Anthony, for your 4 star rating of Ross Handling Ltd! We really appreciate your loyalty and repeat business. We are delighted that you were satisfied with our prompt response to your queries, the quality and price of our products, and the overall service we provided. We look forward to the opportunity to serve you again in the future.

Posted 1 year ago

“Ordered a couple of puncture-proof wheels. They were delivered in 2 working days. I was kept informed about delivery. The wheels are exactly as described.”

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Posted 1 year ago

Thank you so much for your positive review and 5-star rating, Peter! It's great to know that our puncture-proof wheels were delivered within two working days and that you were kept informed about delivery. We really appreciate your repeat business!

Posted 1 year ago

“excellent service with no hassle”

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Posted 1 year ago

Thank you, Russell, for your 5 star rating of Ross Handling Ltd. We truly appreciate you taking the time to recognize our excellent service with no hassle! We are also very thankful for your continued patronage.

Posted 1 year ago

“Found the steel feet for a stillage online, ordered and delivered all as expected. Good service.”

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Posted 1 year ago

Thank you so much, William, for the 5 star rating! We are thrilled that you found the steel feet for a stillage online, ordered and delivered all as expected. Good service. We are also especially grateful that you have been a loyal customer and have chosen to shop with Ross Handling Ltd. again and again. Thank you!

Posted 1 year ago

“Very quick delivery and just before Christmas. Item was as described/”

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Posted 1 year ago

Thank you so much for your 5 star rating of Ross Handling Ltd! We are thrilled to hear that you had a great experience with the very quick delivery and that the item was just as described. It's customers like you who make our job enjoyable and we are so grateful that you keep coming back to us. Thank you!

Posted 1 year ago

“The item was very good and strong.”

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Posted 1 year ago

Thank you so much for rating us 5 stars, Surendar! We are glad to hear that the item you received was very good and strong.

Posted 1 year ago

“I ordered a wheelbarrow tyre and inner tube which unfortunately had a small hole in it. I contacted customer service by phone who apologised and sent out a replacement inner tube and tyre the same day. I would certainly recommend Ross Handling to anyone, their customer service is excellent.”

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Posted 1 year ago

Thank you for your 5 star rating of Ross Handling Ltd, Graham! We are so pleased to hear that our customer service was excellent when you ordered a wheelbarrow tyre and inner tube from us. We appreciate you as a loyal and repeating customer and look forward to serving you again in the future!

Posted 1 year ago

“Excellent,smooth ride”

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Posted 1 year ago

Thank you so much for your 5 star rating of Ross Handling Ltd! We are so glad to hear that you had an excellent and smooth ride with us - it means a lot to us! We also appreciate that you are a returning customer, and we look forward to serving you in the future!

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Thank you, Marcus, for your 5-star rating of Ross Handling Ltd. We truly appreciate your feedback, and it's wonderful to hear that you've enjoyed the "excellent service" we provide. We are grateful that you have chosen us for your handling needs and remain a loyal customer.

Posted 1 year ago

“Very efficient despatch. Good products sold just the job”

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Posted 1 year ago

Thanks for the 5 star rating, David! We're glad that the products we sold were just the job for you and that you found the despatch to be very efficient. Thanks for your support!

Posted 1 year ago

“Thanks for your prompt and efficient service”

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Posted 1 year ago

Thanks so much for sharing your experience with us and for leaving a 5* review. We hope to see you again soon

Posted 1 year ago

“Well it was my fault I just thought that the plastic bits at the bottom of my crutches were the same sizrme but when they came they were far to big so that was my fault .x”

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Posted 1 year ago

Thanks so much for your review ,we love getting feedback and take pride in our customer service. Please get in touch if there is anything else we can do

Posted 1 year ago

“Wheels arrived on time fitted direct wheelbarrow very heavy but feel indestructible.”

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Posted 1 year ago

Thank you for your 5star review. Wow! Thank you so much for trusting us, and we can’t wait to help you again in the future.

Posted 1 year ago

Ross Handling Ltd is rated 4.8 based on 9,747 reviews