Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,778 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,778 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed to replace the front castors on a self propelling ex-nhs wheelchair. I was quickly able to identify and purchase the correct castors and have them delivered within a few days. Excellent service.”

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Posted 3 years ago

“Perfect for the vintage piece of furniture I'm making. Just needed to create a rust effect and the look is outstanding. Delivery very fast thank you.”

Ross Handling Ltd 5 star review on 20th December 2021

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Posted 3 years ago

“Easy to order online, and received within a few days great service.”

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Posted 3 years ago

“They didn’t fit size quoted was not accurate!”

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Posted 3 years ago

“Unbelievable assortment of wheels and castors superb service and help Fixed my favourite office chair and didn’t have to buy a new one”

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Posted 3 years ago

“Over a period of time we have ordered a number of wheels from Ross. The product has been satisfactory and the online purchase system reliable”

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Posted 3 years ago

“Castors in stock and delivered on time. What more could you need?”

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Posted 3 years ago

“Great service from Ross Castors.”

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Posted 3 years ago

“Ordered a couple of castors. Great price and arrived next day. Sadly they were two difference sizes but after a quick email 2 identical castors arrived the very next morning. We can all make mistakes but it’s how we deal with them that counts. Without the error with the first order I’d have gone for 5 stars!”

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Posted 3 years ago

“Initially hugely impressed by the simplicity of ordering, very good communication and delighted to be informed the wheels were to be delivered the next day after ordering as opposed to the 2 day delivery expected. Good emails informing when the item was to be delivered. Very impressed with such service and was considering complementing Ross Castors on a super service. That was until the wrong castors were delivered resulting in a further delay over the weekend of 2 more days. although they did turn up as promised on the Monday. Would I use Ross again? Yes, after all we are all human and capable of mistakes.”

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Posted 3 years ago

“Good quality castors, used for storage boxes in my shed”

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Posted 3 years ago

“Quick service good quality product delivered on time”

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Posted 3 years ago

“I ordered it s as d it arrived when they said it would. This shows they are dependable.”

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Posted 3 years ago

“Inner tubes were delivered promptly at a good price too.”

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Posted 3 years ago

“I have used this company several times, always had really good service, on time, good products and helpful if you need information”

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Posted 3 years ago

“First class service and prompt delivery. Quality product.”

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Posted 3 years ago

“Got our chair rolling!”

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Posted 3 years ago

“All good. Shame postage isn't cheaper and has tax added.”

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Posted 3 years ago

“Good service, prompt delivery and good communication. Thank you.”

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Posted 3 years ago

“Very helpful from start to finish , i got a fantastic product for a fraction of the price i thought i might have and it was delivered nxt day as well and def will use rosscaster again .. thoroughly recommended”

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Posted 3 years ago

Ross Handling Ltd is rated 4.8 based on 9,778 reviews