Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,800 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product we ordered was out of stock, but the customer care team sorted out a replacement and sent it next day. Very impressed.”

Helpful Report

Posted 11 months ago

“Good quality product. Quick delivery”

Helpful Report

Posted 11 months ago

“Fast, prompt service”

Helpful Report

Posted 11 months ago

“The castors are fine; but we were badly advised and bought the wrong ones. For heavy mahogany furniture we ought to have bought peg and socket and not screw fittings. If you have an "advisory" page, you might consider adding this information.”

Helpful Report

Posted 11 months ago

“good helpful people”

Helpful Report

Posted 11 months ago

“Great service, very efficient 👍”

Helpful Report

Posted 11 months ago

“fantastic service from start to finish”

Helpful Report

Posted 11 months ago

“Easy to order arrived very quickly Excellent service”

Helpful Report

Posted 11 months ago

“A quick google search for a new wheelbarrow tyre and inner tube brought Ross' website into view. Finding the correct part was straightforward, as was the ordering and paying online. Despatch and delivery followed promtly and the quality of parts is excellent. Overall, dealing with Ross was easy, pleasant and completely painless. Many thanks. Martin Dudley”

Helpful Report

Posted 11 months ago

“Placed an order online as the website suggested stock, but was then told parts were out of stock and would be some weeks on backorder. I waited and after chasing was told of further delays but then offered a part-shipment which I accepted. The part shipment was never dispatched and eventually, some days later the full shipment arrived. This one small part caused delays in our completing the assembly of our products. Email communication throughout was slow and not very responsive.”

Helpful Report

Posted 11 months ago

“I ordered a couple of pallet truc wheels, they took longer than expected, I wasnt told about the 4 week delay in sending them until the following day a bit dasapointed, but they are here now and look good.”

Helpful Report

Posted 11 months ago

“service was fine, thanks”

Helpful Report

Posted 11 months ago

“Thanks good value on time.”

Helpful Report

Posted 11 months ago

“Needed a new wheelbarrow wheel - Ross Handling Ltd delivered!”

Helpful Report

Posted 11 months ago

“Service good quick response my fault ordered the wrong size very helpful polite and professional would use them again. And recommend friends and family”

Helpful Report

Posted 11 months ago

“Great product and a quick delivery.”

Helpful Report

Posted 1 year ago

“quality and service good”

Helpful Report

Posted 1 year ago

“Find the company online while searching for a product we needed. The product was as described, shipped via DHL and packaged carefully and good quality. I would recommend and order from them in future.”

Helpful Report

Posted 1 year ago

“Very quick shipping, but let down by use of DPD who appear to specialise in taking photographs of gates and doors rather than actually delivering through them.”

Helpful Report

Posted 1 year ago

“Ordered a replacement cas for my wheelchair fitted perfectly really pleased.”

Helpful Report

Posted 1 year ago

Ross Handling Ltd is rated 4.8 based on 9,800 reviews