Ross Handling Ltd Reviews

4.8 Rating 9,749 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,749 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a great service and price that I was looking for and delivery date and time was spot on .”

Helpful Report

Posted 2 years ago

“Their service and delivery are excellent.”

Helpful Report

Posted 2 years ago

“My order arrived the next day, excellent service, thank you so much.”

Helpful Report

Posted 2 years ago

“Excellent service, thank you.”

Helpful Report

Posted 2 years ago

“Brass cups for sofa castor wheels purchased. Very nice quality product and does what you need them to do. Quick despatch and delivery and we’ll priced too.”

Helpful Report

Posted 2 years ago

“Prompt Service, all as ordered.”

Helpful Report

Posted 2 years ago

“Quick and good delivery one small issue the grips had a strong smell of oil.”

Helpful Report

Posted 2 years ago

“The team were fantastic. I was unsure which size castor to buy. The sales team were extremely patient and helpful, talking with me on the phone and answering my emails promptly. I bought two different sizes and the last one I purchased fits my desk perfectly. I am so pleased with my purchase and the customer service I received from the sales team.”

Helpful Report

Posted 2 years ago

“Good product, speedy response and delivery - many thanks,”

Helpful Report

Posted 2 years ago

“Ben Kirby was incredibly patient and helpful with me in trying to figure out wg=hich wheelbarrow product to order. It came quite quickly and is exactly what was needed. Thank you to Ben and your staff. Kind regards, Peggy Briley”

Helpful Report

Posted 2 years ago

“Perfect solution to my problem!”

Helpful Report

Posted 2 years ago

“Prompt and efficient service at a competitive price Very happy.”

Helpful Report

Posted 2 years ago

“great sevice”

Helpful Report

Posted 2 years ago

“Wonderful service, fitted perfectly.”

Helpful Report

Posted 2 years ago

“I ordered a wheelbarrow axle- 20mm X 127mm\ What was delivered, at odds with the dispatch note was 20 X 100mm. I phoned at 0900 and was promised a callback.by Dispatch. I received no such call. When I did speak to someone. after I phoned, for the third time at 1630 I was put through hoops- photos and explanation. This was done. As of now I have received no reply. Put simply I want to return the incorrect item, at your expense and get a full refund as I have now sourced the correct part. I have to say your customer support falls far short of what I expected.”

Helpful Report

Posted 2 years ago

“Nice tough castors and a direct replacement so no extra work.”

Helpful Report

Posted 2 years ago

“Quick and efficient. Goods supplied look to be just what I wanted.”

Helpful Report

Posted 2 years ago

“An excellent product sensibly priced and delivered at supersonic speed.”

Helpful Report

Posted 2 years ago

“Ordered a castor for a chair - got a castor for a chair - the same one I ordered. Perhaps you could supply them with a washer and a nut but otherwise a good prompt service. Thank you”

Helpful Report

Posted 2 years ago

“I'd puzzled for weeks how to replace the wheel on my very ancient wheelbarrow and couldn't seem to get any help. Finally, I came across your site on line and I looked at your extensive list of component parts and was able first to understand how I needed to go about the task and then it was so clear what I needed to order. The prices and delivery charge were both very reasonable and delivery was very prompt indeed with good progress updates. Also, I did have one query and that was quickly answered. If Ross Handling Ltd have got what you need, they are definitely the people to order from. Very satisfied. Roy”

Helpful Report

Posted 2 years ago

Ross Handling Ltd is rated 4.8 based on 9,749 reviews