Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,747 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wheely good website! Easy to find and order products. Delivery as predicted.? Prices fair. What more do you want?”

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Posted 1 year ago

Thank you so much, Keith, for your amazing 5-star review! We appreciate your loyalty and thank you for your kind words that made us giggle. We're thrilled to see that you found our prices fair and that you enjoyed your experience ordering and receiving products. We hope you wheel come back soon!

Posted 1 year ago

“Ordered wheels although not exactly a fit to my wheelchair I managed to fit them.”

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Posted 1 year ago

Thank you William for your 4 star rating of Ross Handling Ltd. It's great to hear that you were able to make the ordered wheels work for your wheelchair even though they were not an exact fit. We really appreciate your feedback and are glad to have been of help.

Posted 1 year ago

“My husband was trying to place an order on line for replacement inner tubes and a new tyre for his sit on mower. He wasn’t quite sure which size he wanted so he made a telephone call and one of your very helpful staff sorted this problem out very efficiently. The order was dispatched and delivered promptly as promised. Would definitely recommend your company.”

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Posted 1 year ago

Thank you, Hazel, for your 5-star rating of Ross Handling Ltd! We are glad to hear that your husband was able to place his order with the help of our staff. We are happy to hear that everything was delivered promptly and will definitely keep up our prompt service! We appreciate your kind words and hope that we serve you again soon!

Posted 1 year ago

“The replacement castors were exactly what we needed and very prompt service. Thank you.”

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Posted 1 year ago

Thank you so much for the 5-star rating and for choosing Ross Handling Ltd again! We are thrilled to hear that the replacement castors were exactly what you needed. We look forward to being of service again in the future!

Posted 1 year ago

“I was very impressed, I rang with information about what I needed to do. The representative was able to select the product that I needed in a professional, helpful and friendly manner. I will use you again and I will also recommend you to others due to my experience.”

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Posted 1 year ago

Thank you so much for your amazing five star review of Ross Handling Ltd! We are so glad that we were able to assist you with your needs. We take pride in providing the best customer service possible, and your kind words mean a lot to us. Thank you again for your review!"

Posted 1 year ago

“Efficient friendly service”

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Posted 1 year ago

Thank you Patrick for your 4 star rating of Ross Handling Ltd. We are pleased to hear that you found our service satisfactory. We appreciate your loyalty and thank you for choosing us to be your preferred choice everytime.

Posted 1 year ago

“My order was delivered in very good time but the ‘puncture proof tyre’ I purchased for my tractor survived un-punctured for only about an hour thanks to blackthorn debris on our paths.”

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Posted 1 year ago

Thank you Duncan for your 4 star rating of Ross Handling Ltd! I'm glad to hear that you received your order in good time and were a repeat customer. We are sorry to hear that the tyre didn't hold up long. We appreciate your feedback, and thank you for your continued custom!

Posted 1 year ago

“Seamless: website easy to use and items delivered earlier than forecasted”

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Posted 1 year ago

Thank you so much for the 5 star rating, John! We're so glad to hear that our website was easy to use and that you received your items earlier than expected. We appreciate the kind feedback and support!

Posted 1 year ago

“Castors as described and delivered on time”

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Posted 1 year ago

Thank you, Paul, for the 5 star rating of Ross Handling Ltd. We're thrilled to hear that the castors were as described and delivered on time!

Posted 1 year ago

“Fast delivery although postal cost a bit high - but item cost much lower so actually this was the cheapest option and I thought the website looked good and safe to buy from.”

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Posted 1 year ago

Thank you so much, Jane, for your kind words and your five-star rating of Ross Handling Ltd! We appreciate your loyalty as a returning customer, your feedback on our website, and your acknowledgement of our fast delivery, even with the slightly higher postal cost. Thank you!

Posted 1 year ago

“Excellent service, great value, as described and quick delivery - I could have asked for more!”

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Posted 1 year ago

Thank you so much for your 5 star rating of Ross Handling Ltd! We are delighted to know that our service, value, product description and delivery were all to your satisfaction. We truly appreciate your loyalty and commitment to our company as a returning customer. We are so thankful for your feedback and we look forward to continuing to serve you!

Posted 1 year ago

“Good price - quick delivery”

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Posted 1 year ago

Thank you so much, Chris, for giving Ross Handling Ltd a 5 star rating! We sincerely appreciate the positive feedback, especially considering that you have been a returning customer for so long. We are glad that you found our prices to be good and the delivery to be prompt. We are grateful for your kind words and look forward to helping you again soon.

Posted 1 year ago

“Good product at a good price. Our trolley is now usable again.”

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Posted 1 year ago

Thank you so much, Philip, for taking the time to give us a 5-star rating and for being such a loyal and repeating customer! We're delighted to hear that our trolley is now usable again, and that you feel you got a good product at a good price. We really appreciate your support.

Posted 1 year ago

“Easy to deal with and fast delivery”

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Posted 1 year ago

Thank you, Optimal, for your generous 5 star rating of Ross Handling Ltd. We are so pleased to have earned your loyalty! We are thrilled to hear that our services were easy to deal with and the delivery time was good- we appreciate your repeated support!

Posted 1 year ago

“The purchased items arrived promptly and were exactly what was needed to repair my son’s bed- therefore a huge expense to replace saved!”

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Posted 1 year ago

Thank you so much, Janet, for the 5-star rating of Ross Handling Ltd! We appreciate your continued loyalty, and are thrilled to hear that the items you purchased arrived in time and were exactly what you needed to repair your son’s bed. We look forward to continuing to serve you well.

Posted 1 year ago

“Absolutely brilliant. Great value, fantastic delivery time, top notch quality. Cannot fault the product for my needs and the company on the handling of the order.”

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Posted 1 year ago

Thank you so much Trevor for your 5 star rating of Ross Handling Ltd. We are really grateful you have taken the time to provide such positive feedback, it's wonderful to know that you enjoyed the value, delivery time, and quality when ordering with us - and we especially thank you for being a returning customer!

Posted 1 year ago

“Did what it said on the tin. Felt a little over informed, but that’s fine”

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Posted 1 year ago

Thank you very much for your 4 star rating for Ross Handling Ltd., Clive! We are thrilled to hear that we delivered on all that we promised. We are especially grateful for your support as a repeat customer.

Posted 1 year ago

“first class serve ordedin morning had the parts next lunch time”

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Posted 1 year ago

Thank you so much for taking the time to leave such a positive review, David! We are so glad to hear that you received your order so quickly and were pleased with our service. It means a lot to us that you have been a returning customer of Ross Handling Ltd. and we look forward to seeing you again soon!

Posted 1 year ago

“Good service and informative website, secure delivery, and a good quality product”

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Posted 1 year ago

Thank you so much, John, for your 5 star rating of Ross Handling Ltd! We appreciate your feedback, especially the kind words regarding our service, website, delivery, and quality of our products. We are glad that you were happy with your purchase and hope to work with you again soon.

Posted 1 year ago

“Faultless service - one item was, unfortunately, delayed repeatedly (because that's how things are, these days, generally) but what made the difference was the frequent, informative and helpful communication. Products received arrived promptly, were exactly as described and the quality was better than I had hoped for. Overall, entirely satisfied and would head for Ross Handling as a first port of call for future requirements. Thanks to all at Ross.”

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Posted 1 year ago

Thank you so much for your 5 star rating, Andy! We are delighted to hear that the products you received were exactly as described and better than you had hoped for. We understand that the one item was delayed but we appreciate your understanding of the current situation. Your kind words are very much appreciated and we are happy to know that you will come to us in the future. Thank you very much for your wonderful review!

Posted 1 year ago

Ross Handling Ltd is rated 4.8 based on 9,747 reviews