Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,784 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,784 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality product excellent service! Very pleased.”

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Posted 1 year ago

Thank you so much, David, for your 5 star rating of Ross Handling Ltd. We are extremely pleased that you are satisfied with our quality product and excellent service. It is truly a pleasure knowing that we have been able to build the trust of a repeat customer like you. Thank you again for your kind remarks!

Posted 1 year ago

“Very quick delivery. Thanks.”

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Posted 1 year ago

Thank you so much, Mike, for your fantastic 5-star review! We appreciate you taking the time to share your experience with us. Very quick delivery. Thanks! We are so glad to see that you are a returning customer! Your loyalty is much appreciated.

Posted 1 year ago

“Quick response to query and when order placed very quick delivery.”

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Posted 1 year ago

Thank you so much for your amazing 5 star rating of Ross Handling Ltd. We are delighted that you appreciate our quick response to queries and fast delivery when an order is placed - much appreciated. Most importantly, thank you for being a repeat customer and for choosing us to meet your handling needs. We look forward to delivering further exceptional service in the future.

Posted 1 year ago

“Really great service backed up by helpful advice for the right products. Fair price aswell”

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Posted 1 year ago

Thank you Charlotte for your kind words and for your 5 star rating! We are delighted to hear that you experienced really great service and helpful advice with the right products. We are also thankful that you appreciate the fair price of our services. Moreover, we are grateful for your loyalty and we look forward to serving you again soon.

Posted 1 year ago

“No problems or issues here, I contacted the Company seeking some advice on suitable castors, this was duly received, and I ordered accordingly. It was all very simple & straight-forward with the goods arriving a few days later. I've fixed the castors onto the sofa legs and they work very well; which of course has made it so much easier to move as and when required.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Ross Handling Ltd! We really appreciate your returning loyalty and are glad that the castors worked out perfectly for your needs. It is always our goal to provide top quality service, so we are delighted to know that you had a pleasant and stress-free experience. We hope to continue seeing you as a returning customer!

Posted 1 year ago

“Excellent product and delivery super quick!”

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Posted 1 year ago

Thank you so much Bobbie for your 5 star rating of Ross Handling Ltd! We are so thrilled to hear that you had an excellent experience with our product and delivery! We greatly appreciate your repeat custom.

Posted 1 year ago

“Good product delivery on time”

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Posted 1 year ago

Thank you Steven for your 5 star rating of Ross Handling Ltd! We really appreciate the kind words and are happy to know that you had a positive experience with our product delivery on time. We appreciate your loyalty as a repeating customer!

Posted 1 year ago

“Very quick delivery”

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Posted 1 year ago

Thank you so much, Miss, for your 5-star rating of Ross Handling Ltd and for mentioning our very quick delivery! We are so pleased that you have been happy with our service and that you are a returning customer. We greatly appreciate your business!

Posted 1 year ago

“Took much longer than I had hoped for the order to arrive but it arrived in good condition and I'm happy with it.”

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Posted 1 year ago

Thank you for taking the time to provide us with your feedback, Phil. I can confirm that the goods left us a on the 3rd May after the order was placed on the 2nd as promised. It does look as thought the parcel has been stuck in the DPD system and not made its way to you. I have requested that our despatch team get a replacement out to arrive with you asap.We're extremely sorry for any inconvenience caused and of course contact can be made with our customer service team at any point on 0116 2764987

Posted 1 year ago

“Everything as described. Good comms and very happy with the product.”

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Posted 1 year ago

Thank you Charlie for the five-star rating of Ross Handling Ltd! We are very pleased that everything was as described and that you were pleased with the product. We are especially grateful for your repeat custom, and we look forward to helping you again soon.

Posted 1 year ago

“The service was excellent thank you will definitely use again.”

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Posted 1 year ago

Thank you for the 5 star rating of Ross Handling Ltd, Richard! We are thrilled to hear that you found our service excellent and that you plan on returning again. We really appreciate your loyalty and look forward to having you as our customer in the future.

Posted 1 year ago

“I purchased 2 inner tubes, both were as described and of good quality for the price. Despatched within agreed timescales, arrived in good condition. Will use again”

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Posted 1 year ago

Thank you so much for your 5 star rating, Richard! We're glad to know that you were satisfied with both the inner tubes and our handling of your purchase. We appreciate the fact that you would use us again and we look forward to providing you with even more top-notch service in the future.

Posted 1 year ago

“The experience of purchasing spare parts from Ross Handling was a pleasant and simple transaction due to their competitive pricing and swift delivery of a good quality product. Thank you Ross Handling.”

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Posted 1 year ago

Thanks John for your fantastic rating of our services! We're pleased to hear that your experience of purchasing spare parts from us was a pleasant and simple one. We appreciate your continued patronage - thank you for being a loyal customer!

Posted 1 year ago

“Excellent service and a very good bearing”

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Posted 1 year ago

Thank you so much for your fantastic 5 star rating of Ross Handling Ltd! We are thrilled to hear you enjoyed our service. We appreciate your loyalty as a repeat customer and look forward to seeing you again!

Posted 1 year ago

“Easy to order very quick delivery arrived in perfect working order and was updated of status of delivery every step of the way”

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Posted 1 year ago

Thank you for your 5-star rating and kind words, Paula! We are delighted to hear that ordering from us was easy, your delivery was quick and arrived in perfect working order. We are so glad that you were kept updated throughout the whole process. Thank you for being a loyal customer of Ross Handling Ltd.

Posted 1 year ago

“My castors are brilliant quality and came on time as well. If you want good quality items then this is the store to buy from. I will be purchasing again from Ross Handling in the future.”

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Posted 1 year ago

Thank you for your 5 star rating of Ross Handling Ltd, Andrew! We are pleased to hear that your castors are of great quality and on time. We truly appreciate your kind words and are delighted that you plan on purchasing from us again in the future.

Posted 1 year ago

“Wheely good website! Easy to find and order products. Delivery as predicted.? Prices fair. What more do you want?”

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Posted 1 year ago

Thank you so much, Keith, for your amazing 5-star review! We appreciate your loyalty and thank you for your kind words that made us giggle. We're thrilled to see that you found our prices fair and that you enjoyed your experience ordering and receiving products. We hope you wheel come back soon!

Posted 1 year ago

“Ordered wheels although not exactly a fit to my wheelchair I managed to fit them.”

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Posted 1 year ago

Thank you William for your 4 star rating of Ross Handling Ltd. It's great to hear that you were able to make the ordered wheels work for your wheelchair even though they were not an exact fit. We really appreciate your feedback and are glad to have been of help.

Posted 1 year ago

“My husband was trying to place an order on line for replacement inner tubes and a new tyre for his sit on mower. He wasn’t quite sure which size he wanted so he made a telephone call and one of your very helpful staff sorted this problem out very efficiently. The order was dispatched and delivered promptly as promised. Would definitely recommend your company.”

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Posted 1 year ago

Thank you, Hazel, for your 5-star rating of Ross Handling Ltd! We are glad to hear that your husband was able to place his order with the help of our staff. We are happy to hear that everything was delivered promptly and will definitely keep up our prompt service! We appreciate your kind words and hope that we serve you again soon!

Posted 1 year ago

“The replacement castors were exactly what we needed and very prompt service. Thank you.”

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Posted 1 year ago

Thank you so much for the 5-star rating and for choosing Ross Handling Ltd again! We are thrilled to hear that the replacement castors were exactly what you needed. We look forward to being of service again in the future!

Posted 1 year ago

Ross Handling Ltd is rated 4.8 based on 9,784 reviews