Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,747 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Correct product received in good time. Thank you.”

Helpful Report

Posted 1 year ago

Thank you, Trevor, for your 4 star rating of Ross Handling Ltd. Its great to hear that you received the product in good time. We appreciate and value your feedback. Thank you!

Posted 1 year ago

“Very happy with the quality of the castors supplied and all aspects of my first experience of ordering from Ross Handling Ltd.”

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Posted 1 year ago

Thank you for your exceptionally positive review, Paul. We're very pleased to hear that you're very satisfied with the quality of the castors and the overall experience you had with us. We really appreciate your loyalty!

Posted 1 year ago

“Product as expected, good value for money and was delivered promptly”

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Posted 1 year ago

Thank you so much Julie for your wonderful 5-star review of Ross Handling Ltd! We are thrilled to hear that the product was to your standards. We truly appreciate your loyalty as a customer and we look forward to serving you again in the future. Thanks again for your support!

Posted 1 year ago

“excellent service and prompt delivery”

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Posted 1 year ago

Thank you for your 5-star rating of Ross Handling Ltd! We are so pleased that you have enjoyed our service and delivery. We appreciate you being a repeat customer and we look forward to helping you with your needs in the future. Thank you again!

Posted 1 year ago

“Absolutely excellent service.”

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Posted 1 year ago

Thank you, Tim, for your 5 star rating of Ross Handling Ltd! We are very glad to have been able to provide you with "Absolutely excellent service"!

Posted 1 year ago

“Recently I purchased tilting adjustable feet for my new dining room chairs to replace the original fixed items supplied . The new feet are perfect and great quality”

Ross Handling Ltd 5 star review on 22nd March 2023

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Posted 1 year ago

Thank you so much Keith for your wonderful 5-star rating of Ross Handling Ltd! We truly appreciate your feedback. We're delighted that the feet you recently purchased are perfect and of great quality! Thank you again for your continued support!

Posted 1 year ago

“P and P fine but the castors aren’t as free running as I’d hoped. Surprisingly the ones from b and q were better”

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Posted 1 year ago

Thank you for your 4-star rating of Ross Handling Ltd, Ewan. We are glad to see that you found our product selection to be satisfactory, though you did note that the castors weren't as free running as you had hoped. We believe that our castors should run as smoothly, we will work towards fixing the issue and apologize for any inconvenience caused. We appreciate your loyalty as a customer and thank you for your returning.

Posted 1 year ago

“great product,very pleased”

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Posted 1 year ago

Thank you so much Mark for the fantastic five-star rating for Ross Handling Ltd! We appreciate your positive review and are pleased to hear that you are satisfied with our product. We are grateful for your loyalty as a returning customer!

Posted 1 year ago

“Great detailing on the webb site, correct pictures of items, what you see is what you get”

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Posted 1 year ago

Thank you very much for your kind 5 star rating for Ross Handling Ltd. We truly appreciate your positive feedback about our website. We also thank you for being a loyal customer with us.

Posted 1 year ago

“Great choice of wheelbarrow wheels. Easy to order and very quick delivery.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Ross Handling Ltd, Vanessa! We truly appreciate your loyalty and your great feedback. We are glad that you found that we have a great choice of wheelbarrow wheels, and that the ordering process was easy and that you received your items on time. Thank you for being a repeat customer!

Posted 1 year ago

“Clear web site, easy to navigate and a quick delivery, what more do you need!”

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Posted 1 year ago

Thank you so much for your 5-star rating, Richard! We are so pleased to hear that you found our website clear and easy to navigate, as well as had a quick delivery. We appreciate your loyalty and the fact that you keep coming back to Ross Handling Ltd. We really value your support and look forward to working with you in the future.

Posted 1 year ago

“Caster good wheel chair four”

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Posted 1 year ago

Dear Peter, Thank you so much for your five-star rating of Ross Handling Ltd.! We are grateful for both your loyalty and your repeat business. We appreciate your confidence in our castors. We look forward to continuing to serve you in the future! Sincerely, Ross Handling Ltd.

Posted 1 year ago

“Overall OK. My order did get stuck in your system for a few days - I had to call to progress the order so received items it later than expected.”

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Posted 1 year ago

“Very good quality items and good communications”

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Posted 1 year ago

Thank you so much for the 5 star rating, Venthan! We're so glad to know that you were pleased with the quality of our products and communications. Your kind words mean a lot to us.

Posted 1 year ago

“Prompt attention to order and delivery. Thank you”

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Posted 1 year ago

Thank you so much for the 5 star rating and for being a loyal customer of Ross Handling Ltd. We really appreciate your prompt attention to order and delivery. We are so glad we can meet your expectations and make sure you keep coming back. Thank you again!

Posted 1 year ago

“Placed an order for 4m lengths of 25mm box sections with jointers. Was supposed to arrive within 2 days. After the 3rd day I emailed asking where my order was. Got an email back that was blatant BS that the courier hadn't done anything with it since collecting it and was told it would be re dispatched. Strangely enough turned up the very next day. Product itself was very good.”

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Posted 1 year ago

Thank you so much for taking time to leave us feedback about your experience, Peter. We apologize for the hassle you experienced when placing an order with us and the delay in delivery. We are really sorry for the inconvenience this caused you. We will be looking at this internally to make sure any issues are prevented moving forward. Thank you for your time and understanding.

Posted 1 year ago

“Very happy with items I received and the great customer service I got”

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Posted 1 year ago

Thank you so much, Darren, for your 5-star rating of Ross Handling Ltd. We are so pleased to hear that you were very happy with the items you received and the great customer service you got. Thank you for being a repeat customer and for your continued support.

Posted 1 year ago

“I was extremely pleased with my recent purchase from you ,communication was excellent and delivery was superb, even quicker than I was led to expect.”

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Posted 1 year ago

Thank you so much, John, for your wonderful 5-star rating of Ross Handling Ltd! I'm delighted to learn that you were pleased with your purchase and impressed with our level of communication and delivery. We are glad that we exceeded your expectations!

Posted 1 year ago

“some of the best wheelchair front castors i have ever bought, great for the rough pavements in Exeter, good quality bearing also, fast service great product”

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Posted 1 year ago

Thank you so much, Keith! We are delighted to hear that you've had a great experience with Ross Handling Ltd and that you're pleased with the wheelchair front castors. It's wonderful to hear that you think they are great for the rough pavements in Exeter and that the quality of the bearing is good. We appreciate your 5 star rating and thank you for your fast service!

Posted 1 year ago

“I was a little confused when, in your live-chat facility, I was told that you did not stock the item I had sought on your web-site (a wheelbarrow tyre and inner-tube), when I had in fact found it offered on your web-site. However, that apart the item was despatched rapidly and was also speedily delivered by your courier. My thanks for your help.”

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Posted 1 year ago

Thank you so much for your generous five star rating of Ross Handling Ltd, Christopher! We really appreciate your loyalty and support. We're glad you were pleased with the speed, selection and delivery of your order. It's great to know that you found the item you were looking for on our web-site, even if you ran into a bit of confusion with the live-chat facility. Thank you again for your continued support!

Posted 1 year ago

Ross Handling Ltd is rated 4.8 based on 9,747 reviews