Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,775 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,775 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got fast reply to my query about the product, which answered the question. Easy web site to use, select and pay. Delivered when they said they would! Very satisfied.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating, Henrietta! We really appreciate your kind words and the fact that you keep returning to Ross Handling Ltd for your purchase needs. We are thrilled to hear that you got a fast reply to your query regarding a product, that our website was easy to use and that your delivery was on time. We look forward to helping you with your future needs!

Posted 1 year ago

“Easy ordering, extremely prompt delivery and good, competitively priced product. Would highly recommend this supplier”

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Posted 1 year ago

Thank you so much, Sarah, for leaving a 5 star rating for Ross Handling Ltd! We are thrilled to hear that you had an easy ordering experience, that our delivery was extremely prompt and that our product was competitively priced! We appreciate you being a loyal customer and would highly recommend Ross Handling Ltd! Thank you!

Posted 1 year ago

“Great service. Friendly and patient on phone and goods came super quick”

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Posted 1 year ago

Thank you so much Robert for your 5 star rating of Ross Handling Ltd. It's great to hear that you had a good experience with our great service, friendly and patient phone service and quick deliver. It's good to know that you'll be a returning customer. Thank you for your support and we hope to see you again soon!

Posted 1 year ago

Thank you so much, Robert, for your 5-star rating of Ross Handling Ltd! We are so pleased to hear that you enjoyed our great service, friendly and patient phone support, and speedy delivery. We are especially grateful that you chose to be a returning customer. Your feedback means a lot to us!

Posted 1 year ago

“Good quality wheels that were easy to fit.”

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Posted 1 year ago

Thank you, Andy! We really appreciate that you took the time to leave a 5-star rating after purchasing your good quality wheels from Ross Handling Ltd. It's great to know that they went in easily with no hassle. We thank you for your loyalty and for being such a valued customer.

Posted 1 year ago

“I am still awaiting the castors. Your delivery firm DPD failed to deliver on the agreed date, and have not been back since. I am awaiting your action over this!”

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Posted 1 year ago

Thank you for getting in touch i am sorry to hear there has been issues with your delivery. I have checked on the DPD system and can see they were unable to deliver and the parcel made its way back to us. We have however arranged for this to be resent out and it should arrive with you later today the tracking currently states it should arrive around 17:00. Please feel free to call us if there are any further issues with this delivery on 0116 2764987 and i will be happy to assist. Apologies for this situation and i hope this is now resolved for you.

Posted 1 year ago

“I've used Ross Castor on a few occasions now and have always found them to be very efficient and the product to be of very good quality. I'm sure I'll be using them again in the not too distant future”

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Posted 1 year ago

Thank you so much for your 5 star rating, Michael! We really appreciate your loyalty and it's great to hear that you've had such positive experiences with our services and products. We're delighted to have such a loyal customer and look forward to serving you again in the near future. Thank you for your continued support!

Posted 1 year ago

“Very pleased with easy ordering prompt delivery and quality of product. Thankyou”

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Posted 1 year ago

Thank you so much, Virginia, for your fantastic 5-star rating of Ross Handling Ltd! We are very pleased that you had a great experience with us. We really appreciate your loyalty in being a repeating customer. Thank you!

Posted 1 year ago

“Fast delivery, good, quality castors”

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Posted 1 year ago

Thank you, Catalin, for sharing your 5-star rating of Ross Handling Ltd and for being a loyal customer! We really appreciate your feedback and are glad to hear you were satisfied with our service. We look forward to serving you again in the future!

Posted 1 year ago

“Great service helpful staff enabling selection of correct castors for the job”

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Posted 1 year ago

Thank you Brian for your 5 star rating of Ross Handling Ltd - it is much appreciated. We're delighted to hear that you had such a fulfilling experience with our staff, we are pleased to hear that you found what you needed.

Posted 1 year ago

“Good quality castors at a good price and swiftly delivered, thank you. I'll be back for more.”

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Posted 1 year ago

Thank you so much, Neil, for your 5-star rating of Ross Handling Ltd! We appreciate you taking the time to share your experience. We're thrilled that you found our castors to be of good quality and at a good price and that you received them swiftly. We thank you for being a returning customer, and we look forward to helping you again in the future!

Posted 1 year ago

“Package never came. No feedback regarding why. Paid £15 for delivery in which suppose to be here within 2 days”

Helpful Report

Posted 1 year ago

Thank you for your review of Ross Handling Ltd, Steding what happened. We take customer feedback seriously and we would like to do what we can to make things better. We were not aware that the parcel had not yet reached you until now.One of our customer service team will be in touch shortly to resolve this for you.

Posted 1 year ago

“Good product, accurately described and arrived very smartly - what more can one ask?”

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Posted 1 year ago

Thank you so much for your 5 star rating and kind words of Ross Handling Ltd, Alan! It's especially wonderful to hear that you have been a returning customer for us for a very long time now. We truly appreciate that Good product, accurately described and arrived very smartly - what more can one ask? It makes us glad to have been able to meet that expectation for you. Thank you again!

Posted 1 year ago

“The service is second to none, cannot recommend enough and I don’t give praise easily”

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Posted 1 year ago

Thank you so much for your 5 star rating of Ross Handling Ltd! We are honored that you are a returning customer and that we could provide you with service that is second to none. We appreciate your kind words; we know you don't give praise easily! Thanks again for your support.

Posted 1 year ago

“Good service. Arrived when it was quoted for. Very happy with my purchase”

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Posted 1 year ago

Thank you, Janice, for your wonderful 5-star rating of Ross Handling Ltd. We appreciate your kind words and are grateful that you continue to choose us as your merchandise provider. We are so happy to hear that our services and the purchases have been up to your satisfactions. We look forward to serving you again in the future.

Posted 1 year ago

“Used this firm before ,. First class delivery on time for product.”

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Posted 1 year ago

Thank you Ronald for your 5 star rating of Ross Handling Ltd and for your loyal support. We are delighted to hear that you found our delivery to be of first class quality and on time. We really appreciate your returning business and look forward to welcoming you back again soon.

Posted 1 year ago

“Very prompt and good!”

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Posted 1 year ago

Thank you, Anders, for your five star rating of Ross Handling Ltd! We are delighted that you found our service to be very prompt and good! We appreciate your support.

Posted 1 year ago

“Good stock, very easy to use”

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Posted 1 year ago

Thank you so much for your kind review and 5 star rating of Ross Handling Ltd, William! We are thrilled to hear that you found our good stock to be very easy to use. It is customers like you that make our job rewarding.

Posted 1 year ago

“Impressed with there service”

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Posted 1 year ago

Thank you so much, Patricia, for your 4 star rating of Ross Handling Ltd. It is wonderful to hear that you are impressed with our service. We appreciate your positive feedback and look forward to continuing to serve as your materials handling provider.

Posted 1 year ago

“Small wheel replacements for my trolley were perfect. Delivered promptly well packed and kept me informed about a slight delay due to waiting for stock to come in. Many thanks”

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Posted 1 year ago

Thank you very much for your wonderful 5 star rating, Christine! It's great to hear that our small wheel replacements for your trolley were perfect. We really appreciate your loyalty as a repeating customer and your kind words that the delivery was prompt and well packed, despite the slight delay due to stock. Again, we thank you for your support.

Posted 1 year ago

“Once I found the item I needed, ordering was straight forward and delivery was the next day. Excellent service, thanks.”

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Posted 1 year ago

Thank you so much for your 5 star rating, Mike! We're glad to hear that once you found the item you needed, ordering and delivery was fast and easy. We appreciate your loyalty and look forward to continuing to provide our excellent services to you in the future.

Posted 1 year ago

Ross Handling Ltd is rated 4.8 based on 9,775 reviews