Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,752 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,752 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time bought from Ross Castors - service was excellent, product as promised but left wondering why I had to buy a whole metre of axle tube when half that would surely be fine for most applications?”

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Posted 3 years ago

“Quick and efficient got just what I needed would order again”

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Posted 3 years ago

“Have emailed twice in regards to an additional amount taken on my credit card and haven't had a response.”

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Posted 3 years ago

“Would be more than happy to use them again”

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Posted 3 years ago

“The order was delivered promptly, the product was easy to fit and after just a couple of days of use seem perfectly satisfactory”

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Posted 3 years ago

“Easy to order the parts and install in 2 minutes.”

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Posted 3 years ago

“Very quick service and delivered sooner than expected. Minor problem with product description which states hub width 100mm but it turned out to be 110mm, easily trimmed to size and it fits well enough”

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Posted 3 years ago

“Good quality at a good price and delivered very smartly.”

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Posted 3 years ago

“Quick effecient service thank you”

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Posted 3 years ago

“Great service. Very helpful”

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Posted 3 years ago

“Fast delivery and very pleased with my purchase”

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Posted 3 years ago

“Delivery was quick. Having found the item on the website once it seemed harder to find it second time round.”

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Posted 3 years ago

“Fantastic service.”

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Posted 3 years ago

“their phone help was excellent”

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Posted 3 years ago

“Great quality, very efficient service. Will definitely order from Ross again, thank you”

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Posted 3 years ago

“when electing to collect goods, email notification or sms would be good to receive.”

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Posted 3 years ago

“service was very prompt,delivered within 3 days of order”

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Posted 3 years ago

“I was disappointed with Ross Castors, after I placed my order and paid for the item plus express delivery I received a call to say the item was out of stock but due in that afternoon so delivery would be a day late! After lots of e-mails I received the item a week after I placed the order and they had to send it next day delivery. I could have ordered the item from various other suppliers offering free delivery in 5-7 days.”

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Posted 3 years ago

“Have used several times. Always kept up to date with order details. Great customer service”

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Posted 3 years ago

“There was a small problem with my order but Ross Castors rectified with no fuss or me having to argue with anyone. One of the better customer service experiences.”

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Posted 3 years ago

Ross Handling Ltd is rated 4.8 based on 9,752 reviews