Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,747 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The wheels were exactly what I needed, good condition, excellent and speedy delivery. Thanks”

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Posted 5 months ago

“Good quality”

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Posted 5 months ago

“Eventually, it was very good service. Trying to buy a wheel for my wheelbarrow, I couldn't find correct size. Contacted Ross buy email and got immediate reply with correct size. However, on trying to purchase the wheel on line, I found I couldn't do this as I wasn't able too as I wasn't a company. So had to buy it over the phone with the help of a very helpful lady. Very odd not being able to complete a purchase as an individual!”

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Posted 5 months ago

“Spot on delivery & item 100%, all round”

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Posted 5 months ago

“We made an error with our order from their website resulting in the incorrect wheels being delivered, so I made a telephone call to their customer service department who talked me through their website, to identify the correct wheels which we subsequently ordered online and returned the incorrect ones - all very efficiently. Highly recommend!”

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Posted 5 months ago

“Hello, I received my order 1000201802 from you eventually as they were out of stock, however I returned them because they were the wrong size - my fault not yours. I explained this in a note enclosed with your wheels and subsequently with your support team. I enclosed one of the old wheels I was trying to replace and asked you to provide me 4 of those, paying any additional money accordingly. I have heard nothing since. Are you able to provide wheels similar to the one I sent or not? If not may I have a refund.”

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Posted 5 months ago

Dear Geoffrey,Thank you so much for taking the time to share your feedback about Ross Handling Ltd. It means a lot to us that you are satisfied with the service we have provided. Unfortunately, after reviewing the sample you sent through, there isn't anything we can provide that would be suitable for your requirements. With this we have refunded you for the goods received back. If there is anything else we can do to assist you or if you have any further questions, please do not hesitate to reach out to us. We are always here to help and would be more than happy to assist you. Thank you once again for your valuable feedback and for choosing Ross Handling Ltd. Best regards, Customer Services

Posted 5 months ago

“Great range, good prices, fab delivey”

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Posted 6 months ago

“Perfect parts in perfect condition. I needed 25mm square metal tube for a client project. The tubes and corner junctions were just perfect. Great job.”

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Posted 6 months ago

“Excellent service for a spare part I required. Friendly and efficient”

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Posted 6 months ago

“Boat wheels perfect for my trolley”

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Posted 6 months ago

“Quick delivery. A1 service”

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Posted 6 months ago

“Goods as ordered, quick delivery, thanks.”

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Posted 6 months ago

“Very helpful in answering my questions and helping arrive at obtaining correct part for my trolley castor repair.”

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Posted 6 months ago

“Just what was needed”

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Posted 6 months ago

“Excellent service, great product. Use Ross handling again.”

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Posted 6 months ago

“i recently change supplers to Ross Handling, i have found them first class and resonable priced i have now had two orders from then both first class and delivered quickly thank you”

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Posted 6 months ago

“Great service, ordered on Monday fitted on machine ready for work Wednesday. Simple to use website , easy ordering process, kept informed throughout, great price. Would definitely recommend and use again”

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Posted 6 months ago

“They had exactly what I wanted and delivery was good.”

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Posted 6 months ago

“Excellent knowledge from staff when I phoned for advice before ensuring I bought exactly what I needed”

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Posted 6 months ago

“A highly professional and very helpful company. I had a discussion and placed an order late in the afternoon expecting a delivery period of the usual 2-3 days. The parcel arrived the following midday! I then needed further assistance which was also expedited equally quickly!”

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Posted 6 months ago

Ross Handling Ltd is rated 4.8 based on 9,747 reviews