Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,777 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,777 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our items arrived well packed and in good condition. There was a delay in delivery because the items were out of stock when I ordered them: I was sent an email explaining this and letting me know when they expected to receive the goods. My order arrived the day after this.”

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Posted 2 years ago

“Great and efficient service. Thank you.”

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Posted 2 years ago

“Quite an extensive range of wheels and castors. Live chat was very helpful in getting the correct wheel for me. Thank you.”

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Posted 2 years ago

“A great website, giving comprehensive information that many others failed to do. Ordering straightforward. Arrived before time. Castors are brilliant! Very happy with the quality. Many thanks”

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Posted 2 years ago

“Easy to order, excellent customer service, kept informed at all times, superb service. Well done. Ross Handling deserve to flourish.”

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Posted 2 years ago

“Great guys, very helpful, good product, efficient service, quick deliver and fair price. Thanks”

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Posted 2 years ago

“they are wheelie good”

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Posted 2 years ago

“Quick delivery and items well packed. Good communication and website easy to negotiate. Very pleased.”

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Posted 2 years ago

“Speedy response and delivery. Products exactly what I needed and at a reasonable cost.”

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Posted 2 years ago

“quick and easy transaction. Great price and service. Thank you.”

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Posted 2 years ago

“Product as described arrived superbly packaged on time”

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Posted 2 years ago

“I was seeking castors of a vintage type to fit to antique piano stool and was very pleased to find brass castors with brown china wheels which are very appropriate-- the fit is spot on for diameter of the legs and items arrived very quickly well packed, so all in all a good experience.”

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Posted 2 years ago

“I bought 2 types of castor. Both red. The invoice stated exactly what I ordered but on receipt one set was black. A picture was sent to them to prove the fact . To their credit, they emailed immediately with an apology and sent replacements straight away. Unfortunately, they sent the wrong ones. I immediately sent an email and after a week I am still waiting for a reply. Obviously, attention to detail is not in their remit or putting right their shortcomings.”

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Posted 2 years ago

“Very prompt service.”

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Posted 2 years ago

“Good heavy duty castors Thanks”

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Posted 2 years ago

“Ordered a Haemmerlin wheel for a wheel barrow on Friday on "Next Working Delivery" I was expecting it to arrive on Monday, but it arrived on Sunday!!! Excellent Sevice. (It was actually out to be delivered on Saturday, but the courier company failed to deliver for some reason. 🙄)”

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Posted 2 years ago

“They sent the wrong castors but replaced them with correct ones quickly. Castors seem fine.”

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Posted 2 years ago

“easy to order lots of stock, delivery a bit slow but it was free”

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Posted 2 years ago

“A high quality product that was easy to order and delivered promptly.”

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Posted 2 years ago

“Found exactly what I was looking for really easily. Fantastic choice, and very speedy delivery. Will be using again in the near future.”

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Posted 2 years ago

Ross Handling Ltd is rated 4.8 based on 9,777 reviews