Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,773 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,773 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quick service of a quality product”

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Posted 1 year ago

Thank you, Judy, for your 5-star rating of Ross Handling Ltd. We appreciate such positive feedback, especially for our excellent quick service and quality product.

Posted 1 year ago

“Very good company to deal with, very quick and efficient”

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Posted 1 year ago

Thank you, David! We greatly appreciate your 5 star rating of Ross Handling Ltd. We are so pleased to hear that we were a good company to deal with. We strive to provide the best in customer service so we thank you for your review!

Posted 1 year ago

“We ordered the parts, paid then received an email saying out of stick for 3 weeks woukd have been nice if we were told when ordering !!”

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Posted 1 year ago

Thank you so much, Phil, for taking the time to let us know about your experience with Ross Handling Ltd. We truly appreciate your feedback. We are so sorry to hear that you ordered the parts, paid, and then were informed that they would not be in stock for 3 weeks! That must have been incredibly frustrating. We could have done better in letting you know about the potential delay before you ordered.

Posted 1 year ago

“The castors are perfect and are fitted My gripe is having to pay £19 for carriage - it was the most expensive delivery charge I have ever encountered”

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Posted 1 year ago

Thank you so much for taking the time to leave us a 5 star rating for Ross Handling Ltd! We are extremely delighted to hear that our castors are perfect and are fitted. We understand your concern regarding the delivery charge and we are currently working on reducing our fees in the near future. Thank you for your valuable feedback.

Posted 1 year ago

“excellent service”

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Posted 1 year ago

Thank you so much for your 5-star rating of Ross Handling Ltd. It's so encouraging to hear how much you've enjoyed our excellent service and loyalty. We really appreciate your feedback and look forward to continuing to serve you in future.

Posted 1 year ago

“Quality item delivered early.”

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Posted 1 year ago

Thank you, Stephen, for your 5-star rating of Ross Handling Ltd. We are delighted to hear that you had a positive experience and that your item was delivered early. We greatly appreciate your feedback.

Posted 1 year ago

“Decent product from a wide selection of parts”

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Posted 1 year ago

Thank you, Mr, for your 4 star rating of Ross Handling Ltd. We are delighted to hear that you have had a positive experience with our wide selection of products. We hope to continue serving you with top quality service.

Posted 1 year ago

“Service was very good 😊”

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Posted 1 year ago

Thank you David for your 5 star rating of Ross Handling Ltd. We appreciate your feedback and are happy to know that you had a good service experience 😊

Posted 1 year ago

“Very happy with the antique castors I bought. Perfect for the small victorian chairs I plan to use them on. Thank you Ross Handling for great advice too.”

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Posted 1 year ago

Thank you Miss for your glowing 5 star rating of Ross Handling Ltd! We are delighted to hear that you are very happy with the antique castors you bought! Thank you!

Posted 1 year ago

“Wrong product delivered but customer service have been good sorting out the problem still to recieve the replacement.”

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Posted 1 year ago

Thank you so much, Gerald, for your review of Ross Handling Ltd. We are really glad to have you as a customer and we are delighted to hear you are happy with our services. We strive to offer exceptional service and products, and we are glad that your experience with us was satisfactory. We greatly appreciate your feedback as it gives us the opportunity to continue making improvements. Once again, thank you for taking the time to leave your review. We value our customers and if you ever have any questions or need help in the future, please do not hesitate to reach out.

Posted 1 year ago

“Items in stock, good price, fast delivery.”

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Posted 1 year ago

Thank you Kevin for your 5 star rating of Ross Handling Ltd! We are so pleased that you were satisfied with our items, price and fast delivery. We strive to provide the best customer service possible and we are glad to hear that we met your expectations.

Posted 1 year ago

“Quick, efficient and exactly what I wanted. Thank you!”

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Posted 1 year ago

Thank you so much for your 5 star rating of Ross Handling Ltd! We appreciate you taking the time to leave such a positive review. We are thrilled to hear that we provided you a quick, efficient service and you were satisfied with the results. Thank you again!

Posted 1 year ago

“Great service and good product”

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Posted 1 year ago

Thanks for your 5 star rating of Ross Handling Ltd! We are glad that you found our service to be great and our product to be good. We appreciate your kind words and thank you for taking the time to review us!

Posted 1 year ago

“Excellent VALUE collected inner tubes then spent another £50 on tyers for the Westwood tractor as we live in Leicester we collected all the goods well done”

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Posted 1 year ago

Thank you so much for your 5 star rating, Keith! We at Ross Handling Ltd really appreciate it. We are glad to hear that you found our service to be excellent value and that your collection of the inner tubes and tyres for your Westwood tractor in Leicester went smoothly. Thank you again.

Posted 1 year ago

“Great service, quick delivery, keep it up and l will keep using your services!”

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Posted 1 year ago

Thank you Ross for your 5 star rating of Ross Handling Ltd. It means a lot to us that you appreciate our great service, quick delivery and loyalty. We strive to keep our customers happy and your kind words mean a lot to us. Thank you for being a loyal customer, we appreciate it and look forward to continuing to serve you.

Posted 1 year ago

“I was looking for adjustable feet for a project, and was happy to come through Ross website, because of the very wide range of products AND all technical information provided. Technical help by chat was also helpful. I could find and select the very product I was looking for, which arrived as expected and in due time. For a price only slightly higher than a general market place, I found there a much wider range of products, all declinations in dimensions, with all technical information. Honestly, do not go elsewhere !”

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Posted 1 year ago

Thank you so much for your 5-star rating of Ross Handling Ltd! We really appreciate your kind words about our website's wide range of products and its technical information. It's great to hear that our chat support was also helpful and that you were able to find precisely what you were looking for. Our goal is to provide customers with quality products for a slightly higher cost than general marketplaces, and we're glad that we were able to do that for you. We really appreciate your feedback.

Posted 1 year ago

“Ross Handling is normally my go-to suplier for castors, but this order has been a disappointment”

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Posted 1 year ago

Dear Tony, Thank you for taking the time to provide us with your feedback about your order from Ross Handling. It is much appreciated. We are sorry to hear that you have been disappointed with this order and that Ross Handling is not usually your go-to supplier for casters. We would really appreciate if you could tell us what we can do to make things better. Your feedback will help us to improve our services to you and other customers in the future. Thank you again for your honest feedback.

Posted 1 year ago

“Excellent service with quick delivery”

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Posted 1 year ago

Thanks so much for your five-star rating, Andy! We appreciate your feedback, and we're glad to hear you had an excellent experience with our service and quick delivery. We strive to provide our customers with the best service possible!

Posted 1 year ago

“I needed a replacement wheel/tyre for a wheelbarrow. I found exactly what I needed on the Ross Castors Website and the specifications and sizes were all clearly illustrated making the selection of the correct size wheel straightforward and easy. Delivery was quick and the courier's tracking system worked well.”

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Posted 1 year ago

Thank you for your 5 star rating of Ross Handling Ltd, Iain! We are so glad that you found exactly what you needed on our website, and that the specifications and sizes were clearly illustrated. We hope that you enjoyed a quick and convenient delivery experience!

Posted 1 year ago

“Delivery was good and on time.goods were good and did the job well”

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Posted 1 year ago

Thank you so much for your 5 star rating of Ross Handling Ltd. We are so pleased to hear that delivery was good and on time, and that the goods did their job well. We truly appreciate your kind words.

Posted 1 year ago

Ross Handling Ltd is rated 4.8 based on 9,773 reviews