Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,747 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful and knowledgeable. I rang and spoke to someone who was able to explain exactly what I needed.”

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Posted 2 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 2 years ago

“Excellent service.”

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Posted 2 years ago

Thank you for the 5 star rating

Posted 2 years ago

“Good choice of products, Website layout good, very prompt delivery, delivery cost not so good.”

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Posted 2 years ago

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

Posted 2 years ago

“Good supply of Chillington products, just what we needed. Prompt delivery, but delivery cost a little high.”

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Posted 2 years ago

Thanks so much for sharing your experience with us. We hope to see you again soon

Posted 2 years ago

“First class quick service”

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Posted 2 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review

Posted 2 years ago

“Very helpful in making sure I ordered the correct wheel. Prompt delivery too - excellent service.”

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Posted 2 years ago

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work

Posted 2 years ago

“Supplied what I needed at a sensible price. Very fast delivery.”

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Posted 2 years ago

Thank you so much for taking the time to leave us a 5-star review

Posted 2 years ago

“I received helpful assistance on the phone to select the correct replacement castors before placing my order, which was despatched very promptly and received the next day; that's what I call service. Thank you Ross Handling, my chair glides like new again.”

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Posted 2 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Posted 2 years ago

“Prompt efficient service”

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Posted 2 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 2 years ago

“Ross Handling we’re friendly and helpful while supplying excellent service”

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Posted 2 years ago

Thanks so much for sharing your experience with us. We hope to see you again soon!

Posted 2 years ago

“I ordered trailer tyres from Ross Handling. They were quality items from a well-known manufacturer. The price was competitive, but as tubes were supplied in addition the value was excellent. Then a further discount meant the deal was unbeatable. The delivery was quick. Overall I am very pleased with the service and items I received from Ross Handling Ltd.”

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Posted 2 years ago

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work

Posted 2 years ago

“Very happy with item and service. Shane was very helpful.”

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Posted 2 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated. Your kind words have been passed on to Shane :)

Posted 2 years ago

“The wheel was ok and arrived on time but unfortuanatly it was not what I was after. I wanted a front wheel for my wife's three walker.”

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Posted 2 years ago

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime Please feel free to call our sales team if you require any advise on a suitable alternative 0116 2764987

Posted 2 years ago

“Great advice and support and good products.”

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Posted 2 years ago

Thanks so much for sharing your experience with us. We hope to see you again soon.

Posted 2 years ago

“Better quality of supplied components than the original fitted equipment”

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Posted 2 years ago

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon

Posted 2 years ago

“Just what I needed.”

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Posted 2 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review

Posted 2 years ago

“Good product, fast delivery. Well done!”

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Posted 2 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Posted 2 years ago

“Excellent service 5 star service”

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Posted 2 years ago

Thank you so much for this review. We really appreciate your custom

Posted 2 years ago

“Ordered castors on a 2 day delivery, took 6 days and sent the wrong castors. Have used Ross for many years, but will try somewhere else in future.”

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Posted 2 years ago

Thank you for taking the time to share your review with us. I am sorry to hear that the experience was not up to its usual standard. This is very disappointing for us to hear. We of course always aim to keep customers happy and deliver the best level of service we always strive to achieve. Unfortunately on this occasion, we did not manage to do so. Sadly at times, errors are made and we can experience delays with production which are out of our hands. Again I apologise for any inconvenience these issues caused and I hope we can rebuild our relationship with any future requirements. Please always feel free to contact our sales team who will always be happy to advise on lead times etc. Your feedback is appreciated and will be passed on to all departments to help improve processes moving forward.

Posted 2 years ago

“Very Happy With the servive and Quality”

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Posted 2 years ago

Thank you for the 5 star rating

Posted 2 years ago

Ross Handling Ltd is rated 4.8 based on 9,747 reviews