Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,747 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class, product, super fast delivery, great service as it should be, thank you again”

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Posted 1 year ago

Thank you so much, Martin, for taking the time to share your 5 star review of Ross Handling Ltd with us! We are so pleased to hear that you are once again 100% satisfied with our first class product, super fast delivery, and great service! We are also so appreciative that you continue to be a returning customer. Thank you again for your kind words - we look forward to helping you again soon!

Posted 1 year ago

“Very good service, competitive price and exactly the item I wanted.”

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Posted 1 year ago

Thank you so much for your 5-star rating of Ross Handling Ltd., Andrew. We really appreciate your loyalty and support. We are delighted to hear that you were satisfied with our very good service, competitive price and exactly the item you wanted. We are pleased that you chose us, and we hope to see you again soon!

Posted 1 year ago

“The grips arrived promptly and were as described. At over £5 postage and packaging seemed a bit pricy for such a small item.”

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Posted 1 year ago

Thank you, Peter, for your four star rating of Ross Handling Ltd. We are so pleased to have earned your business once again. We appreciate your feedback that the grips arrived promptly and were as described. We understand that the postage and packaging price may have seemed pricey for such a small item, and we thank you for being a returning customer.

Posted 1 year ago

“Very helpful in finding a bespoke solution to help me find the right wheels for my equipment. Would have given 5 stars if we could have come to an agreement about shipping charges... That said I would do business with them again if I needed specialist wheels.”

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Posted 1 year ago

Thank you so much for your 4 star rating and kind words about Ross Handling Ltd, Judith! We are very pleased to hear that we were helpful in finding a bespoke solution for you. It is equally as encouraging to hear that you would use our services again and would consider us a loyal customer. We deeply appreciate your support!

Posted 1 year ago

“First class service and q first class product.”

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Posted 1 year ago

Thanks so much William for your five star rating of Ross Handling Ltd. We appreciate your long term loyalty and your kind words "First class service and a first class product."

Posted 1 year ago

“Great technical advice and delivery performance”

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Posted 1 year ago

Thank you so much, Christopher, for your kind five star rating of Ross Handling Ltd! We really appreciate it, especially coming from a repeat customer like yourself. It really means a lot that you've recognized our great technical advice and delivery performance. Thank you for being our loyal customer!

Posted 1 year ago

“Delivery as promised , adjustable feet insert part were a little too wide, had to grind down, otherwise ok”

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Posted 1 year ago

Thank you so much, Richard, for your five-star rating of Ross Handling Ltd. We were delighted to hear that we were able to fulfill our promise on the delivery, and we apologize for the slight issue with the adjustable feet inserts being a bit too wide. We are so thankful for your returning business here at Ross Handing Ltd.!

Posted 1 year ago

“Good selection of products. Easy to navigate site. Efficient and speedy dispatch and delivery. Product as described. Nice”

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Posted 1 year ago

Thank you so much Christopher, for your 5 star rating of Ross Handling Ltd! We are so glad that you are pleased with the selection, navigability, efficiency, speed, and accurate product description. We appreciate your continued support!

Posted 1 year ago

“Excellent quality castors..quick delivery. Very pleased.”

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Posted 1 year ago

Thank you very much Simon for your 5 star rating of Ross Handling Ltd. It's greatly appreciated. We're delighted to hear that you were pleased with the quick delivery and the excellent quality castors! We appreciate your loyalty as a returning customer.

Posted 1 year ago

“Excellent, exactly what we were looking for a replacement, brilliant👍”

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Posted 1 year ago

Thank you Phillip for your fantastic 5 star rating of Ross Handling Ltd. We are so pleased that we were able to provide you with an excellent replacement and we really appreciate your loyalty and repeated business. Thank you for your excellent feedback👍

Posted 1 year ago

“The wheel I purchased came the next day and is just as ordered. Thanks.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Ross Handling Ltd, Roland! We really appreciate your continued support for our company. We're happy to hear that your wheel purchase came the next day and was just as ordered. So glad you're happy with your purchase! Thank you for being a repeat customer!

Posted 1 year ago

“Efficient and good value, thanks.”

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Posted 1 year ago

Thank you so much Michael for your amazing 5 star rating of Ross Handling Ltd! We really appreciate your continued support as a repeat customer. Your kind words mean a lot to us, and we are glad to be able to provide efficient and good value service to you. Thank you again!

Posted 1 year ago

“Thankyou Ross wheels are perfect after enlarging the centres”

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Posted 1 year ago

Thank you so much, John! We are so glad to hear that you are pleased with your Ross Wheels after enlarging the centers. Your 5-star rating means a lot to us here at Ross Handling Ltd. Thank you for taking the time to share your positive experience with us!

Posted 1 year ago

“Excellent customer service, really good advice & help with choosing the correct castors. Prompt communication & delivery of items. Would definitely recommend.”

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Posted 1 year ago

Thank you so much, Wendy, for your five-star rating of Ross Handling Ltd. We really appreciate your kind words about our excellent customer service, the great advice we provided, the prompt communication and of course the fast delivery. We especially value your loyalty as a returning customer, and look forward to serving you again in the future.

Posted 1 year ago

“I’ve used Ross Handling a few times and their communication and delivery time is always great Makes my job easier, cheers”

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Posted 1 year ago

Thank you so much Ben for your 5 star rating of Ross Handling Ltd. We appreciate your loyalty and it makes us so happy that we could make your job easier. We value you as a returning customer and thank you for your positive feedback!

Posted 1 year ago

“There were some delays in delivering parts of my order but in discussing this with customer service who responded by return and all were received within the week.”

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Posted 1 year ago

Thank you so much for your honest feedback regarding your experience with Ross Handling Ltd. We are very sorry to hear that your order went wrong and we would like to apologize for the inconvenience caused. Our team always strives to deliver the best services and ensure that our customers have a positive experience using our products and services. We really appreciate you taking the time to let us know about the mistakes made with your order and we hope that we can make it up to you. We are always open to hearing what we can do to improve our process and make sure that this does not happen again.

Posted 1 year ago

“Needed some flexible adjustable feet, wide range to choose from. The product was perfect for my needs and was delivered very quickly.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Ross Handling Ltd! We are thrilled to hear that the product was perfect for your needs and was delivered quickly. We really appreciate your repeat business, and look forward to serving you again soon!

Posted 1 year ago

“One of the best customer services I’ve had from any supplier. The items I ordered were out of stock, they emailed within 30 mins to offer an alternative, that was suitable for my application. I agreed the purchase. They confirmed & provided postage details & processed the refund. First class service. Will use again.”

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Posted 1 year ago

Thank you, Robert, for your 5 star rating of Ross Handling Ltd! We really appreciate your loyalty and the trust you have placed in us as a supplier. We are thrilled to hear that we have provided you with one of the best customer services you have ever experienced. We are so glad that the alternative solution we offered was suitable for your application and that you agreed to the purchase and we are grateful for your returning as a customer. Thank you for your kind words and for taking the time to leave us a review. We look forward to serving you again in the future.

Posted 1 year ago

“Good products, great service.”

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Posted 1 year ago

Thank you so much, Jacopo, for your 5 star rating of Ross Handling Ltd. We really appreciate your loyalty and we are thrilled that you think our products and services are great. Thank you for being a loyal customer!

Posted 1 year ago

“Great company to deal with. Very professional and helpful. Highly recommended”

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Posted 1 year ago

Thank you so much for your 5-star rating of Ross Handling Ltd! We are thrilled to hear that you found us to be a great company to deal with, very professional and helpful, and highly recommended. We truly appreciate the time you took to recommend us and your loyalty to us as a customer.

Posted 1 year ago

Ross Handling Ltd is rated 4.8 based on 9,747 reviews