Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,753 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,753 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some castors, paid for them, and was then told they were out of stock! What a lousy way of doing business! They haven’t arrived yet. I wont buy anything from you again.”

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Posted 3 years ago

“I’ve recently bought vintage castors from Ross Castors for the second time and I still love them. I first bought them in 2019 because I needed castors for my journeyman piece. After being very disappointed with a set of castors I bought in Germany I sent out to search for better ones and my search did take forever because I wanted castors that would look cool, run well and I especially needed a kind of rubber sole which these ones definitely provide. I’m in love with them ever since, only kind of downside if you will might be that the “fitting” in which the wheel sits is beginning to gather rust on the surface which isn’t too bad for me since it kind of fits the style of the piece. For the ones I bought now we sprayed the steel parts black which was possible because you can disassemble the castors down to like every piece which I love as well so cleaning them if needed isn’t going to be a problem either. In conclusion I can only say I’ve honestly been looking for soo long to find good castors back in 2019 and I was more than thrilled when they finally arrived and they looked and worked so great which is why I was very happy to buy them again two years later and I’d definitely buy them again if I ever needed vintage castors again even if it means paying extra because of Brexit now. Hope this helps, I’d honestly recommend them.”

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Posted 3 years ago

“They did what I wanted I can now move my sofa easy”

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Posted 3 years ago

“they roll. they dont rock. great wheels, no tyre”

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Posted 3 years ago

“Great advice from the customer service team which assisted me in choosing the correct castors Good quality solid units despatched very efficiently Would recommend”

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Posted 3 years ago

“I used Ross castors before so there was no question they are very good”

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Posted 3 years ago

“Casters where wonderful but the conversation I had with a member of the sales team was quite shocking. I have never been quite so insulted by anybody as I was by this person. They should not be allowed to deal with the public. Extremely disappointed as I have had a good response by other team members in the past. I never want to speak to that sales person again.”

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Posted 3 years ago

“Decent quality goods and even better service”

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Posted 3 years ago

“Good quality castors, delivered quickly. Thank you!”

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Posted 3 years ago

“Still not received the item!!!”

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Posted 3 years ago

“As advertised, prompt delivery, and work well on study chair”

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Posted 3 years ago

“Great sturdy castors x thank you”

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Posted 3 years ago

“Back to feeling like a new wheelbarrow. Excellent kit”

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Posted 3 years ago

“Good website and helpful staff through email correspondence. Efficient delivery. Many thanks.”

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Posted 3 years ago

“Still waiting for my order to arrive!!”

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Posted 3 years ago

“Brass cups excellent quality but casters tend to ride up out of them.”

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Posted 3 years ago

“I never received my purchase. Will not use you again!!”

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Posted 3 years ago

“Good product, good delivery”

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Posted 3 years ago

“Very straightforward. Thank you!”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Ross Handling Ltd is rated 4.8 based on 9,753 reviews