Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,747 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, good, quality castors”

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Posted 1 year ago

Thank you, Catalin, for sharing your 5-star rating of Ross Handling Ltd and for being a loyal customer! We really appreciate your feedback and are glad to hear you were satisfied with our service. We look forward to serving you again in the future!

Posted 1 year ago

“Great service helpful staff enabling selection of correct castors for the job”

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Posted 1 year ago

Thank you Brian for your 5 star rating of Ross Handling Ltd - it is much appreciated. We're delighted to hear that you had such a fulfilling experience with our staff, we are pleased to hear that you found what you needed.

Posted 1 year ago

“Good quality castors at a good price and swiftly delivered, thank you. I'll be back for more.”

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Posted 1 year ago

Thank you so much, Neil, for your 5-star rating of Ross Handling Ltd! We appreciate you taking the time to share your experience. We're thrilled that you found our castors to be of good quality and at a good price and that you received them swiftly. We thank you for being a returning customer, and we look forward to helping you again in the future!

Posted 1 year ago

“Package never came. No feedback regarding why. Paid £15 for delivery in which suppose to be here within 2 days”

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Posted 1 year ago

Thank you for your review of Ross Handling Ltd, Steding what happened. We take customer feedback seriously and we would like to do what we can to make things better. We were not aware that the parcel had not yet reached you until now.One of our customer service team will be in touch shortly to resolve this for you.

Posted 1 year ago

“Good product, accurately described and arrived very smartly - what more can one ask?”

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Posted 1 year ago

Thank you so much for your 5 star rating and kind words of Ross Handling Ltd, Alan! It's especially wonderful to hear that you have been a returning customer for us for a very long time now. We truly appreciate that Good product, accurately described and arrived very smartly - what more can one ask? It makes us glad to have been able to meet that expectation for you. Thank you again!

Posted 1 year ago

“The service is second to none, cannot recommend enough and I don’t give praise easily”

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Posted 1 year ago

Thank you so much for your 5 star rating of Ross Handling Ltd! We are honored that you are a returning customer and that we could provide you with service that is second to none. We appreciate your kind words; we know you don't give praise easily! Thanks again for your support.

Posted 1 year ago

“Good service. Arrived when it was quoted for. Very happy with my purchase”

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Posted 1 year ago

Thank you, Janice, for your wonderful 5-star rating of Ross Handling Ltd. We appreciate your kind words and are grateful that you continue to choose us as your merchandise provider. We are so happy to hear that our services and the purchases have been up to your satisfactions. We look forward to serving you again in the future.

Posted 1 year ago

“Used this firm before ,. First class delivery on time for product.”

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Posted 1 year ago

Thank you Ronald for your 5 star rating of Ross Handling Ltd and for your loyal support. We are delighted to hear that you found our delivery to be of first class quality and on time. We really appreciate your returning business and look forward to welcoming you back again soon.

Posted 1 year ago

“Very prompt and good!”

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Posted 1 year ago

Thank you, Anders, for your five star rating of Ross Handling Ltd! We are delighted that you found our service to be very prompt and good! We appreciate your support.

Posted 1 year ago

“Good stock, very easy to use”

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Posted 1 year ago

Thank you so much for your kind review and 5 star rating of Ross Handling Ltd, William! We are thrilled to hear that you found our good stock to be very easy to use. It is customers like you that make our job rewarding.

Posted 1 year ago

“Impressed with there service”

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Posted 1 year ago

Thank you so much, Patricia, for your 4 star rating of Ross Handling Ltd. It is wonderful to hear that you are impressed with our service. We appreciate your positive feedback and look forward to continuing to serve as your materials handling provider.

Posted 1 year ago

“Small wheel replacements for my trolley were perfect. Delivered promptly well packed and kept me informed about a slight delay due to waiting for stock to come in. Many thanks”

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Posted 1 year ago

Thank you very much for your wonderful 5 star rating, Christine! It's great to hear that our small wheel replacements for your trolley were perfect. We really appreciate your loyalty as a repeating customer and your kind words that the delivery was prompt and well packed, despite the slight delay due to stock. Again, we thank you for your support.

Posted 1 year ago

“Once I found the item I needed, ordering was straight forward and delivery was the next day. Excellent service, thanks.”

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Posted 1 year ago

Thank you so much for your 5 star rating, Mike! We're glad to hear that once you found the item you needed, ordering and delivery was fast and easy. We appreciate your loyalty and look forward to continuing to provide our excellent services to you in the future.

Posted 1 year ago

“Bought some castors for my bed. I thought when they arrived I’d probably ordered the wrong size. Phoned Ross & yes they answered the phone, WITHOUT making me lose the will by leaving me on hold! 😅 Spoke to a very helpful chap. Can’t fault them 👍🏼”

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Posted 1 year ago

Thank you so much Julie for your wonderful feedback and 5 star rating! We are delighted to hear that you had a great experience with us at Ross Handling Ltd and we very much appreciate you being a repeat customer. We look forward to working with you in the future!

Posted 1 year ago

“As described, delivery on time, works as intended”

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Posted 1 year ago

Thank you so much for your 5-star rating of Ross Handling Ltd! We are glad that the product was "as described, delivery on time, works as intended" and we thank you for being a repeated customer.

Posted 1 year ago

“Very good and fast”

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Posted 1 year ago

Thank you, Victor, for your 5-star rating of Ross Handling Ltd. We are so glad to hear that our services have proven to be very good and fast. We value your loyalty as a repeat customer and appreciate your support.

Posted 1 year ago

“The most comprehensive order page made it so simple to ensure I was making the correct choice of product.”

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Posted 1 year ago

Thank you very much, David, for your 5 star review of Ross Handling Ltd. We are thrilled that you found our most comprehensive order page simple and easy to use, ensuring you made the correct choice of product. We are also grateful that you are a returning customer and appreciate your loyalty.

Posted 1 year ago

“Ordered a new wheelbarrow solid wheel, arrived very quickly as usual with anything I’ve ordered from you, thanks again for a speedy transaction”

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Posted 1 year ago

Thank you so much Graham for your 5 star rating of Ross Handling Ltd. We are delighted that you enjoy our products. We greatly appreciate you being a loyal customer and continuing to place orders with us - thank you!

Posted 1 year ago

“Excellent company to deal with, speedy well packaged delivery of first rate product.”

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Posted 1 year ago

Thank you so much, John, for your five-star rating of Ross Handling Ltd. We're thrilled to know you found us an excellent company to deal with. It's customers like you who keep us going. Thanks again!

Posted 1 year ago

“The casters are made really well, and look great. My order was despatched very quickly, and packed well, Excellent service, I would not hesitate in ordering from Ross Handling Ltd.”

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Posted 1 year ago

Thank you so much, Julie, for your wonderful 5 star rating of Ross Handling Ltd. I'm glad to hear that the castors are suitable for you. It's so nice to know that our service was adequate - thank you for being a returning customer and your continued support!

Posted 1 year ago

Ross Handling Ltd is rated 4.8 based on 9,747 reviews