Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,776 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product, fast and efficient service, would highly recommend this company.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 2 years ago

“Easy to purchase and quick delivery.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 2 years ago

“My son wanted to stand rather than sit when playing his piano at gigs and I had to come up with a way to extend his stand by about 100mm. I bought 4 Tilting Adjustable Feet M8 x 100mm with a 32.5mm base diameter. Now when he prepares for a gig, he unscrews the small ones and screws these in, no problem. Great product and will definitely consider this company for other things. Delivered with reasonable time also.Cheers.”

Helpful Report

Posted 2 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Posted 2 years ago

“One of the tyres delivered was not the brand advertised and I received no response from Ross customer services”

Helpful Report

Posted 2 years ago

Thank you for getting in touch and i am sorry to hear there has been issues with your delivery. The incorrect item seems to have been despatched to you. I have requested that the correct item is sne out to be with you shortly. Apologies for any inconvenience caused.

Posted 2 years ago

“Brilliant and expedited service. I needed 2 x puncture-proof wheels (400mm diam/80mm core length/20mm core diam) for a large capacity wheelbarrow and received them within 2 working days. Now they are fitted, no more flat tyres or the inner tube valve stem disappearing in the valve hole of the wheel. Well done Ross.”

Helpful Report

Posted 2 years ago

Thank you for the 5 star rating

Posted 2 years ago

“Great service and great product! 10 of 10”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future

Posted 2 years ago

“Great service, delivered day after ordering”

Helpful Report

Posted 2 years ago

Thanks so much for sharing your experience with us. We hope to see you again soon

Posted 2 years ago

“the items were as described deliver was in good time very pleased”

Helpful Report

Posted 2 years ago

We are so grateful for your review. Thanks for sharing your rating with us and the community

Posted 2 years ago

“Great service, staff always advise of suitable products, fast delivery”

Helpful Report

Posted 2 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community

Posted 2 years ago

“Excellent castors in a lovely vintage brass finish. Great quality and ery solid. More than happy as they fit my drinks trolley perfectly. I now need exactly the same castors in chrome with rubber tread but don't seem to be able to find them.”

Helpful Report

Posted 2 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review

Posted 2 years ago

“Good Web site, easy to follow, the product is well described as specified and next-day delivery spot on. The product upon receipt is of good quality and value for money.”

Helpful Report

Posted 2 years ago

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

Posted 2 years ago

“Easy to use website. Found exactly what I wanted. Easy to order and quick delivery. My experience of Ross handling was very good.”

Helpful Report

Posted 2 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”

Posted 2 years ago

“Ordered my item which arrived very quickly and is perfect for my requirements. Excellent service throughout keeping me informed of progress. Thank you, Nancy”

Helpful Report

Posted 2 years ago

Thanks so much for sharing your experience with us. We hope to see you again soon

Posted 2 years ago

“I was quite happy with the ordering experience with Ross , I received the product quick enough but the wheel would not fit the wheelbarrow because it was a different size axle ,therefore I had to order a axle that would fit the wheel and the barrow fair enough I ordered said fitting came quickly fitted on the barrow and I was happy a few days later I received another axle I phoned up to let them know and was told don’t worry we have not charged you , ok , but looking on my bank statement I had been charged , I am not complaining but. !! but should you not sell both items together or not . Anyway I was happy with the service when speaking to your employees , it would be a good idea if you were to sell the tyres even , anyway thank you Peter Hughes , Pewsey .”

Helpful Report

Posted 2 years ago

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

Posted 2 years ago

“Helpful with enquiry and prompt to send goods.”

Helpful Report

Posted 2 years ago

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon

Posted 2 years ago

“Prompt delivery, and with no specialist skill whatever I got them fixed eventually.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us a rating

Posted 2 years ago

“Fast and reliable service, staff were very helpful”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work

Posted 2 years ago

“Spare wheel was just what we wnted.Great product and very quick delivery.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us a 5-star review

Posted 2 years ago

“Impecable service”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 2 years ago

“Superb service (especially from Georgie in customer services and the purchasing department). Excellent prices.”

Helpful Report

Posted 2 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Your lovely feedback has been highlighted with Georgie- Thank you!

Posted 2 years ago

Ross Handling Ltd is rated 4.8 based on 9,776 reviews