Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,838 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,838 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 20th March 2025

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Castors as expected. Now installed and look good”

Helpful Report

Posted 2 years ago

“The website, product and delivery were all excellent. What would have helped was if there was a lower delivery charge for items of low value. After I had fitted the wheels, I realised I needed two washers of a particular size. Suitable ones were available from Ross Handling, but it was for a book trolley only used for the church fete, so the delivery charge of £6 seemed too high for a purchase value of around £2, so I bought them elsewhere, which was time-consuming.”

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Posted 2 years ago

“Very prompt delivery”

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Posted 2 years ago

“Quick and good delivery one small issue the grips had a strong smell of oil.”

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Posted 2 years ago

“Ordered a castor for a chair - got a castor for a chair - the same one I ordered. Perhaps you could supply them with a washer and a nut but otherwise a good prompt service. Thank you”

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Posted 2 years ago

“The casters were reasonably priced of good quality and they arrived fairly quickly and were well packaged”

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Posted 2 years ago

“Good quality stuff but expensive”

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Posted 2 years ago

“Ordered six castors and two new sockets to replace damaged matching ones on a settee and add a couple more for strength. Prices seemed very reasonable, ordering was easy, delivery rapid and fitting not difficult. Result seems good, but only the long term will tell whether 5 stars rather than the 4 I gave were deserved.”

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Posted 2 years ago

“Excellent value and delivered on time,would use company again”

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Posted 2 years ago

“All went well, no delays. Got what I ordered on time. Which is as it should be”

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Posted 2 years ago

“Overall good despite some minor issues, my package was running late but I was kept in the loops so that's fine, also a minor issue with DPD which was quickly smoothed over (thank you Leanna), will happily use again”

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Posted 2 years ago

“Good quality.. very pleased would use again.”

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Posted 2 years ago

“Easy order and swift painless delivery”

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Posted 2 years ago

“They sent the wrong castors but replaced them with correct ones quickly. Castors seem fine.”

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Posted 2 years ago

“Excellent products, just a short wait as were not in stock Would recommend this company for service and product”

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Posted 2 years ago

“I ordered an item. It arrived intact”

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Posted 2 years ago

“Castors were delivered and were of the quality expected. The only issue I had was that the postage was quite excessive as I was charged to ship to the "Highlands" even though I live in the North East of Scotland. Most other shippers charge normal postage or deliver free.”

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Posted 2 years ago

“Quick and efficient service, quality product.”

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Posted 2 years ago

“Prompt delivery, good quality and competitive price.”

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Posted 2 years ago

“Lovely product which meets our needs perfectly.They are in place and working really well. Thanks.”

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Posted 2 years ago

Ross Handling Ltd is rated 4.8 based on 9,838 reviews