Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,777 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,777 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Needed help choosing the right replacement wheel for my wheelbarrow. The service was excellent and the delivery was very fast.”

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Posted 2 years ago

“Great quality product at great value for money”

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Posted 2 years ago

“Very quick and good service at competative price. Quality excellent.”

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Posted 2 years ago

“great product...wheels worked well”

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Posted 2 years ago

“Quick response to telephone request. Helpful staff advised the best solution for my wheelbarrow replacement wheel. Delivered within 2 days, but I hadn't noticed that it was to be made to a local DPD drop-off point, which involved a 10-mile round trip to collect. I think that there are other options, which I would use next time. I would buy from them again”

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Posted 2 years ago

“Needed a new axle for a very old barrow, wasn’t sure which product would fit. Friendly helpful advice on the phone and next day delivery. Excellent service!”

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Posted 2 years ago

“Bought these for my land yacht I am told they last longer on a hard surface such as an airfield where my next regatta will be, I have not yet tried them but if the tyres are the same as your service they will be good-Thank You.”

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Posted 2 years ago

“Good will use Ross again thank you”

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Posted 2 years ago

“Really happy with the service provided by Ross, they let me know that a couple of the items were out of stock and when I advised them that I making something for a birthday present they expedited the delivery straight from the production line. Great customer service - Thank You.”

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Posted 2 years ago

“Castors as expected. Now installed and look good”

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Posted 2 years ago

“The website, product and delivery were all excellent. What would have helped was if there was a lower delivery charge for items of low value. After I had fitted the wheels, I realised I needed two washers of a particular size. Suitable ones were available from Ross Handling, but it was for a book trolley only used for the church fete, so the delivery charge of £6 seemed too high for a purchase value of around £2, so I bought them elsewhere, which was time-consuming.”

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Posted 2 years ago

“Deliver was quick but item was delivered to 34 as stated on the label when I live at 24 . I've only been here 6 months and glad the people at number 34 new my name”

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Posted 2 years ago

Good Morning Eddie, I am sorry you had issues with your deliervy. I have however looked into this for you and I am afraid that the address you put on the website when making your purchase was number 34.

Posted 2 years ago

“The small order which I placed, was used to construct a carrier on the rear of an Invalid Carriage. The materials were exactly as ordered and helped complete the job. Thank you. Bernard H S Smith. BTE”

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Posted 2 years ago

“great service and products”

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Posted 2 years ago

“I placed a very small private order with Ross Handling (under£10) online and I was very surprised how professional their systems were. From order placement through invoicing and delivery with detailed information about delivery times etc. Very pleased with the process.”

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Posted 2 years ago

“Quick, easy and good value, thanks”

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Posted 2 years ago

“We were looking for scaffold tower wheels we spoke to a very informative person who told us exactly what sort of wheels we needed, ordered them they were delivered 2 day's later and fitted perfectly Very impressed with the service received. We would use them again and recommend them.”

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Posted 2 years ago

“Excellent professional service , delivered on time as promised - when one item was unfortunately missing a component, Ross immediately replaced the whole item without any fuss! Will definitely recommend them”

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Posted 2 years ago

“Extremely fast delivery. Great customer service. Would use again.”

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Posted 2 years ago

“Perfect. Just what I wanted. Well described.”

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Posted 2 years ago

Ross Handling Ltd is rated 4.8 based on 9,777 reviews