Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,747 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service good quick response my fault ordered the wrong size very helpful polite and professional would use them again. And recommend friends and family”

Helpful Report

Posted 8 months ago

“Great product and a quick delivery.”

Helpful Report

Posted 9 months ago

“quality and service good”

Helpful Report

Posted 9 months ago

“Find the company online while searching for a product we needed. The product was as described, shipped via DHL and packaged carefully and good quality. I would recommend and order from them in future.”

Helpful Report

Posted 9 months ago

“Very quick shipping, but let down by use of DPD who appear to specialise in taking photographs of gates and doors rather than actually delivering through them.”

Helpful Report

Posted 9 months ago

“Ordered a replacement cas for my wheelchair fitted perfectly really pleased.”

Helpful Report

Posted 9 months ago

“Good Range”

Helpful Report

Posted 9 months ago

“First time I have used Ross Handling. Very pleased with their wide selection of castors, excellent prices, easy ordering and very fast next day delivery. I Very Highly Recommend Ross Handling.”

Helpful Report

Posted 9 months ago

“Fast efficient ordering and quick turnaround on postage, with great and knowledgeable customer service”

Helpful Report

Posted 9 months ago

“Still not received teh goods, your courier is letting you down.”

Helpful Report

Posted 9 months ago

“good experience”

Helpful Report

Posted 9 months ago

“Great fast service.”

Helpful Report

Posted 9 months ago

“Found exactly what I needed - same make of replacement wheelbarrow wheel. Arrived quickly & easy to fit. Only slight problem was paying via Applepay or PayPal on website - had to put full card details in.”

Helpful Report

Posted 9 months ago

“The castors I ordered were promptly delivered and are perfect ((bed & heavy wooden chests) to enable free movement. Great service & Product. !”

Helpful Report

Posted 9 months ago

“Quick delivery, item as described”

Helpful Report

Posted 9 months ago

“Good quality product,and quick delivery. Unfortunately due to me ordering wrong size, hopefully I vpcan find another use”

Helpful Report

Posted 9 months ago

“Excellent buying experience and will use again.”

Helpful Report

Posted 9 months ago

“Great service, wheels arived within a few days.”

Helpful Report

Posted 9 months ago

“Excellent service as usual I will be back”

Helpful Report

Posted 9 months ago

“Great stock and easy online purchase, but get this, 3 brass antique castors and 4 brass castor cups cost an eyewatering £76. I contacted their customer services regarding delivery costs but got nowhere. My advice is look for stock elsewhere.”

Helpful Report

Posted 9 months ago

Dear Jon,Thank you so much for taking the time to provide us with your feedback on your experience with Ross Handling Ltd. We truly appreciate your honest review and for bringing these issues to our attention. We apologize for the inconvenience you faced regarding the pricing of the 3 brass antique castors and 4 brass castor cups. We understand that the cost may have been unexpected and we regret any frustration it may have caused. Additionally, we apologize for your disappointment in the lack of assistance you received when contacting our customer services regarding the delivery costs. Your advice to explore other stock options is duly noted, and we understand your desire for a more satisfactory experience. We genuinely value your business and would like to make things better. We would greatly appreciate it if you could share any specific suggestions on how we can improve our service to meet your expectations. Once again, thank you for your valuable feedback, and we hope for the opportunity to serve you better in the future.

Posted 9 months ago

Ross Handling Ltd is rated 4.8 based on 9,747 reviews