Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,773 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,773 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service.Found wheelbarrow wheel on line. Ordered it. It arrived exactly when I was told to expect it. Fitted it in 5 minutes as it was an exact replica of the original wheel. As it was already blown up, the barrow was put to immediate use.”

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Posted 1 year ago

Thank you Janet for your 5 star rating of Ross Handling Ltd! We are so glad you found excellent service with us and appreciate you being a recurring customer. We appreciate your kind words about the wheelbarrow wheel and are pleased that it arrived on time and fit perfectly. Thank you for your loyalty and business!

Posted 1 year ago

“Good prompt service. Thanks.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Ross Handling Ltd, Christopher! We are so glad to have you as a repeat customer. We really appreciate your kind words about our prompt service. We look forward to continuing to serve you in the future!

Posted 1 year ago

“Great products and very helpful staff. My only advice is to find another courier. DPD turned a straightforward delivery in to a fiasco. Once again thank your call center team for their assistance in getting the goods to me.”

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Posted 1 year ago

Thank you so much for the 5 star rating of Ross Handling Ltd! We are delighted to have a repeat customer and to hear that our products went above and beyond your expectations! We appreciate your feedback and know that it will help us continue to provide great products and services going forward. We apologize for any hiccups in the delivery process with the courier companies and we thank you for your patience and understanding. Our call centre team will always go the extra mile to get your goods to you in the best way possible. We want to thank you for being a loyal customer and look forward to serving you again soon!

Posted 1 year ago

“Fast delivery, items as described. Good price. Fitted and working”

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Posted 1 year ago

Thank you so much, Joseph, for your 5 star rating of Ross Handling Ltd! We're glad to hear that you have enjoyed using us. We truly appreciate your loyalty and hope to see you again soon!

Posted 1 year ago

“Excellent service and an excellent delivery. I would definitely recommend Ross Handling to friends and family.”

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Posted 1 year ago

Thank you very much, David, for your 5 star rating of Ross Handling Ltd and your kind words about the service and delivery you have experienced. We truly appreciate your loyalty and are delighted that you would recommend Ross Handling to friends and family. Thank you for your continued business!

Posted 1 year ago

“All good thank you”

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Posted 1 year ago

Thank you very much for the 5-star rating, Ian! We appreciate your continued loyalty and support. Thank you!

Posted 1 year ago

“Excellent company to do business with. Quality tyre at very fair price, great communication and speedy delivery”

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Posted 1 year ago

Thank you so much Ian for your 5 star rating of Ross Handling Ltd! We're glad to hear that you had an excellent experience doing business with us and that you found our tyres to be of quality and at a fair price. We appreciate your loyalty and for repeating your business with us. Thank you for your support!

Posted 1 year ago

“another good person to deal with”

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Posted 1 year ago

Thank you so much for your 5 star rating of Ross Handling Ltd. We're glad to hear that not only were you pleased with our services. We truly appreciate a repeat customer and are so grateful for your continued support. Thank you again, Mervyn.

Posted 1 year ago

“Excellent goods and delivery”

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Posted 1 year ago

Thank you so much for your 5 star rating of Ross Handling Ltd David! We are so pleased that you have been a returning customer and that you had an excellent experience with our goods and delivery. We appreciate your positive review and all your business!

Posted 1 year ago

“Good product and price, excellent service, delivered fast.”

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Posted 1 year ago

Thank you so much for your glowing 5-star review, Rob! We are so happy to hear that you were pleased with our product and price, as well as the service and delivery. We greatly appreciate your kind words!

Posted 1 year ago

“Very good quality”

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Posted 1 year ago

Thank you for your 5 star rating of Ross Handling Ltd! We really appreciate your kind words about our products. We are glad to hear that you have been a repeated customer with us and hope to continue serving you in the future.

Posted 1 year ago

“Excellent service, great range of products with accurate info on the website and speedy delivery. Great value too.”

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Posted 1 year ago

Thank you for the 5-star rating, Jane! We are so grateful that you enjoyed our service, products, website info and delivery. Additionally, thank you for repeating as a customer; we greatly appreciate your loyalty.

Posted 1 year ago

“Wheels fit perfectly thanks”

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Posted 1 year ago

Thank you for your 5 star rating of Ross Handling Ltd! We're delighted that our wheels fit perfectly for you- thanks!

Posted 1 year ago

“All as was advertised”

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Posted 1 year ago

“The items I bought were very good quality and at a fair price. My only gripe was with their speed of service which was very slow and it was only after I had contacted them, ten days after placing my order, that I was informed there was a supply problem. The phone call I received made me think my order would arrive imminently but I still had to wait a further week. After that, though, the items were just as described and did the job I needed them for with no difficulty. Just a pity I had to wait so long.”

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Posted 1 year ago

“All good great service would buy again”

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Posted 1 year ago

Thank you so much for your 5 star rating of Ross Handling Ltd, Karen! We really appreciate your kind words. It's a pleasure to hear that you've had a great experience with us and that you would buy from us again!

Posted 1 year ago

“Good supplier.”

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Posted 1 year ago

Thank you so much for your 5-star rating of Ross Handling Ltd! We really appreciate it! We consider ourselves a good supplier and we are thankful to have such a wonderful customer like you who keep coming back. Thanks again for your ongoing support!

Posted 1 year ago

“I wanted four top hats for two wheelbarrow wheels, when the items said 2+ £1.25 I assumed that if I clicked 2in the quantity box I would get four and they described it as top hats as more than 1 but they were £1.25 each and I only got 2 with a delivery pcrice of around £8 which is criminal very confusing”

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Posted 1 year ago

Thank you so much, Humphrey, for taking the time to share your experience with Ross Handling Ltd. We are very sorry that you didn't have the best time ordering with us. We appreciate your feedback and would like to make things better.

Posted 1 year ago

“Would have given 5* but basic delivery charge was expensive and packaging just consisted of a plastic bag - cardboard box would have been recyclable ♻️”

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Posted 1 year ago

Thank you so much, Ian, for your 4-star rating of Ross Handling Ltd. We're thrilled that you're a repeat customer and we appreciate your loyalty! We are sorry for any inconvenience caused by the delivery charge or packaging. We strive to ensure that our customers receive the best service and look forward to seeing you again soon.

Posted 1 year ago

“The casters arrived in a safe package, all as described. Fast delivery. Many thanks, Ross Handling Ltd! Trustful company!”

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Posted 1 year ago

Thank you so much Airidas for your 5 star rating for Ross Handling Ltd. We really appreciate your trust in us and for being a returning customer. The casters arrived in a safe package, all as described. Fast delivery. Many thanks, Ross Handling Ltd! Trustful company!

Posted 1 year ago

Ross Handling Ltd is rated 4.8 based on 9,773 reviews