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Ross Handling Ltd Reviews

4.8 Rating 9,773 Reviews
98 %
of reviewers recommend Ross Handling Ltd
4.8
Based on 9,773 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Ross Handling Ltd Reviews

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Placed an order online as the website suggested stock, but was then told parts were out of stock and would be some weeks on backorder. I waited and after chasing was told of further delays but then offered a part-shipment which I accepted. The part shipment was never dispatched and eventually, some days later the full shipment arrived. This one small part caused delays in our completing the assembly of our products. Email communication throughout was slow and not very responsive.
Helpful Report
Posted 10 months ago
I ordered a couple of pallet truc wheels, they took longer than expected, I wasnt told about the 4 week delay in sending them until the following day a bit dasapointed, but they are here now and look good.
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Posted 10 months ago
service was fine, thanks
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Posted 10 months ago
Thanks good value on time.
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Posted 10 months ago
Needed a new wheelbarrow wheel - Ross Handling Ltd delivered!
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Posted 10 months ago
Service good quick response my fault ordered the wrong size very helpful polite and professional would use them again. And recommend friends and family
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Posted 10 months ago
Great product and a quick delivery.
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Posted 10 months ago
quality and service good
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Posted 10 months ago
Find the company online while searching for a product we needed. The product was as described, shipped via DHL and packaged carefully and good quality. I would recommend and order from them in future.
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Posted 10 months ago
Very quick shipping, but let down by use of DPD who appear to specialise in taking photographs of gates and doors rather than actually delivering through them.
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Posted 10 months ago
Ordered a replacement cas for my wheelchair fitted perfectly really pleased.
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Posted 10 months ago
Good Range
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Posted 10 months ago
First time I have used Ross Handling. Very pleased with their wide selection of castors, excellent prices, easy ordering and very fast next day delivery. I Very Highly Recommend Ross Handling.
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Posted 10 months ago
Fast efficient ordering and quick turnaround on postage, with great and knowledgeable customer service
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Posted 10 months ago
Still not received teh goods, your courier is letting you down.
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Posted 10 months ago
good experience
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Posted 11 months ago
Great fast service.
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Posted 11 months ago
Found exactly what I needed - same make of replacement wheelbarrow wheel. Arrived quickly & easy to fit. Only slight problem was paying via Applepay or PayPal on website - had to put full card details in.
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Posted 11 months ago
The castors I ordered were promptly delivered and are perfect ((bed & heavy wooden chests) to enable free movement. Great service & Product. !
Helpful Report
Posted 11 months ago
Quick delivery, item as described
Helpful Report
Posted 11 months ago
Ross Handling Ltd is rated 4.8 based on 9,773 reviews