Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,776 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My second time purchasing from Ross Handling and I can't fault them for pricing, product range, service and speed of delivery. Highly recommended supplier and would be my first port of call.”

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Posted 2 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review

Posted 2 years ago

“Always top quality products from this company. We needed some puncture proof tyres for a sack truck after buying poor quality locally, the ones supplied by Ross are awesome quality and excellent value for money,”

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Posted 2 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review

Posted 2 years ago

“Since placing and order before the end of 2022 the web site came up with closing days and not to reopen until the 4th of 2023 The company let me know what was happening with my order and when it was likely to be delivered. I was kept informed right up to delivery after the 4th January 2023 and was delivered on time. Very pleased with service and product.”

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Posted 2 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community

Posted 2 years ago

“Product exactly as I required, delivered promptly and with good communication throughout the buying process”

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Posted 2 years ago

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work

Posted 2 years ago

“Very pleased with my purchase. Quality product. Great service”

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Posted 2 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community

Posted 2 years ago

“Exactly what i ordered was delivered on schedule. I ordered exactly what I needed. Thank you.”

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Posted 2 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!"

Posted 2 years ago

“Very Good service. One of the screws on the castors not perfectly cast but made it work ok”

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Posted 2 years ago

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

Posted 2 years ago

“Usually very good. However I have a faulty castor aand have emailed Ross Handling without a response, as yet. It was only two days ago. My faulty castor problem was resolved immediately as soon as I emailed the right address!”

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Posted 2 years ago

“The delivery company tried to deliver on about five occasions over two weeks but failed every time due to their problems. I was completely fed-up with them. Pretty useless I think.”

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Posted 2 years ago

Hi Tom, I am sorry to hear there was issues with the delivery of your purchase. I have looked into this and can see that you actually didn't place a house number on the address when placing the order on the website. I would imagine this is why there was issues with the delivery which unfortunately would have been out of our and the couriers hands. If there is anything we can assist with please don't hesitate to get in touch on 0116 2764987 and we will be happy to help.

Posted 2 years ago

“Impressively quick turnaround and delivery, two days before Christmas, using DPD. Proof that Royal Main should be boycotted until they go out of business.”

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Posted 2 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community

Posted 2 years ago

“Good service but postage was expensive for a box to Northern Ireland. Especially when it arrived in a bag with the top opened.”

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Posted 2 years ago

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

Posted 2 years ago

“Good quality castors at a competitive price, arrived within 48 hours. Very pleased”

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Posted 2 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 2 years ago

“Took a while but goods as ordered.”

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Posted 2 years ago

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

Posted 2 years ago

“Efficient and helpful.”

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Posted 2 years ago

Thank you for the 5 star rating

Posted 2 years ago

“Hi, Yes I placed an order for 4x antique brass casters but only 2x have arrived. I have contacted yourselves to enquire about the outstanding 2x casters of when we can expect delivery. I paid for 4x casters.”

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Posted 2 years ago

I am so sorry to hear there has been issues with your delivery. We of course will get the missing goods out to arrive with you asap. We are extremely sorry for any inconvenience caused.

Posted 2 years ago

“Very helpful staff, amazing service would recommend them to anyone”

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Posted 2 years ago

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work

Posted 2 years ago

“Great service, the items arrived in two days and at the best price available. Ill definatly use Ross handling again.”

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Posted 2 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review

Posted 2 years ago

“Brilliant service. I received prompt information relating to my query. My order was dealt with efficiently and I received the goods amazingly quickly.”

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Posted 2 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community

Posted 2 years ago

“Good advice and prompt service”

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Posted 2 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Posted 2 years ago

“Very helpful in guiding us to the most appropriate castors for our needs, and then getting them to us very quickly”

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Posted 2 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review

Posted 2 years ago

Ross Handling Ltd is rated 4.8 based on 9,776 reviews