Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,835 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,835 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 20th March 2025

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, good price and really prompt sevice. Thank you.”

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Posted 3 weeks ago

“very good sevice no problems”

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Posted 3 weeks ago

“Great product at the right price, with very good communication from the company staff. Thank you.”

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Posted 3 weeks ago

“I have ordered several times from Ross Handling and they always deliver a great serice”

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Posted 3 weeks ago

“Easy to order and product was as expected and immediately put to us”

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Posted 3 weeks ago

“Item ordered online and arrived very quick and excellent communication regarding dispatch etc.”

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Posted 3 weeks ago

“fast , efficient service”

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Posted 3 weeks ago

“Good product delivered quickly”

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Posted 3 weeks ago

“So far so good. Product arrived swiftly and safely. Fitted castor to appliance, fits well with use of tee nut - also supplied. Happy that appliance back in use.”

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Posted 3 weeks ago

“Absolutely delighted with the antique brass castors I purchased. Great quality and value for money. Great communication and Speedy delivery. Very happy customer.”

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Posted 1 month ago

“Excellent service 👏”

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Posted 1 month ago

“Happy with purchase”

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Posted 1 month ago

“Great promt service. Cannot fault it”

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Posted 1 month ago

“The items I ordered arrived ahead of the schedule . They seem very robust and actually cost half the price than another seller very pleased with my purchase”

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Posted 1 month ago

“An amazing range of products - I found exactly what I wanted without too much difficulty.”

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Posted 1 month ago

“Good range of products. Very good service, with prompt despatch of goods which arrived in excellent condition.”

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Posted 1 month ago

“Impressed with service.”

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Posted 1 month ago

“Used Ross handling twice to buy replacement wheels for our wheelbarrows, the 2nd time, being old, I accidentally paid twice 😬 , I called to explain and had a refund back in my bank the very next day. Would definitely recommend 👌”

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Posted 1 month ago

“The order was delivered on time and of excellent quality”

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Posted 1 month ago

“Can't fault them for customer service. Item delivered when they said it would be. Kept informed all the way from dispatched to delivery. Item was quite grubby with a few marks I couldn't shift with soap and water though. It's only a replacement tyre but it looks old.”

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Posted 1 month ago

Dear Customer, Thank you for your review and for highlighting our customer service. We're pleased to hear that you were kept informed throughout the delivery process. However, we are truly sorry to learn that the item you received did not meet your expectations in terms of cleanliness. We strive to ensure that all our products are delivered in top condition, and it seems we fell short in this instance. Your comments regarding the appearance of the tyre are valuable to us, and we will investigate the matter further to enhance our quality control procedures. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your input and hope to serve you better in the future. Best regards, Customer Service Team Ross Handling Ltd.

Posted 1 month ago

Ross Handling Ltd is rated 4.8 based on 9,835 reviews