Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,744 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,744 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product exactly as described. Good quality and rapidly dispatched.”

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Posted 4 weeks ago

“just superb need l say more”

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Posted 4 weeks ago

“Easy to use website, quickly found what we were looking for. Items turned up quickly, well packaged. Will use Ross again.”

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Posted 4 weeks ago

“Excellent service and communication throughout purchase . Refund was also handled and processed without problems. Would use and recommend again”

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Posted 4 weeks ago

“Great range of bolt sizes. Order fulfilled and delivered promptly.”

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Posted 4 weeks ago

“Pleased with the product and the delivery service”

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Posted 1 month ago

“There was a delay in delivering wheels. When they did arive they were differant and not as good to ones shown online. When I asked about thisthis I was told that was an old photo and these are the replacemen ones”

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Posted 1 month ago

Dear Stephen, Thank you for taking the time to share your feedback regarding your recent experience with Ross Handling Ltd. We genuinely appreciate your insights, and I want to extend our sincerest apologies for the issues you encountered. I’m truly sorry to hear about the delay in the delivery of your wheels as well as the disappointment regarding the product not meeting your expectations. We understand how frustrating it can be when the item received differs from what was displayed online. Please know that we are actively working to ensure that our images and product descriptions are up to date to prevent this from happening in the future. Your experience is important to us, and we value your input as it helps us improve our services. If there’s anything else you’d like us to assist you with or further discuss, please don’t hesitate to reach out. Thank you once again for your valuable feedback, and we hope to better serve you in the future. Best regards, Customer Service Team Ross Handling Ltd.

Posted 1 month ago

“Ordered the wheels,and couldn't believe how quickly they arrived despite us living on a remote Scottish island,top quality service.”

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Posted 1 month ago

“Good price and very prompt delivery, and it was good to be able to get everything I needed from one place. Very satisfied.”

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Posted 1 month ago

“Super, helpful service, thank you”

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Posted 1 month ago

“very good service and recommended”

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Posted 1 month ago

“All good, delivery on time.”

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Posted 1 month ago

“Product and service were very good but dimension diagram of the item was incorrect and I had to get a sales team member to physically measure the item to ensure the size was correct. Hopefully that will be amended shortly. Otherwise very good product.”

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Posted 1 month ago

“Excellent service with super fast delivery.”

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Posted 1 month ago

“Great service good delivery”

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Posted 1 month ago

“Fabulous service…great little casters which look perfect on my antique wing backed chair that my husband has just re upholstered”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“Easy to navigate website, plenty of specifications and a super fast delivery. What go anyw here else?”

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Posted 1 month ago

“Excellent delivery and communication re delivery time”

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Posted 1 month ago

“Excellent service; the castors are high quality and am happy with dealing with Ross Handling”

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Posted 1 month ago

Ross Handling Ltd is rated 4.8 based on 9,744 reviews