Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,775 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,775 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality items and good communications”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating, Venthan! We're so glad to know that you were pleased with the quality of our products and communications. Your kind words mean a lot to us.

Posted 1 year ago

“Prompt attention to order and delivery. Thank you”

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Posted 1 year ago

Thank you so much for the 5 star rating and for being a loyal customer of Ross Handling Ltd. We really appreciate your prompt attention to order and delivery. We are so glad we can meet your expectations and make sure you keep coming back. Thank you again!

Posted 1 year ago

“Placed an order for 4m lengths of 25mm box sections with jointers. Was supposed to arrive within 2 days. After the 3rd day I emailed asking where my order was. Got an email back that was blatant BS that the courier hadn't done anything with it since collecting it and was told it would be re dispatched. Strangely enough turned up the very next day. Product itself was very good.”

Helpful Report

Posted 1 year ago

Thank you so much for taking time to leave us feedback about your experience, Peter. We apologize for the hassle you experienced when placing an order with us and the delay in delivery. We are really sorry for the inconvenience this caused you. We will be looking at this internally to make sure any issues are prevented moving forward. Thank you for your time and understanding.

Posted 1 year ago

“Very happy with items I received and the great customer service I got”

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Posted 1 year ago

Thank you so much, Darren, for your 5-star rating of Ross Handling Ltd. We are so pleased to hear that you were very happy with the items you received and the great customer service you got. Thank you for being a repeat customer and for your continued support.

Posted 1 year ago

“I was extremely pleased with my recent purchase from you ,communication was excellent and delivery was superb, even quicker than I was led to expect.”

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Posted 1 year ago

Thank you so much, John, for your wonderful 5-star rating of Ross Handling Ltd! I'm delighted to learn that you were pleased with your purchase and impressed with our level of communication and delivery. We are glad that we exceeded your expectations!

Posted 1 year ago

“some of the best wheelchair front castors i have ever bought, great for the rough pavements in Exeter, good quality bearing also, fast service great product”

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Posted 1 year ago

Thank you so much, Keith! We are delighted to hear that you've had a great experience with Ross Handling Ltd and that you're pleased with the wheelchair front castors. It's wonderful to hear that you think they are great for the rough pavements in Exeter and that the quality of the bearing is good. We appreciate your 5 star rating and thank you for your fast service!

Posted 1 year ago

“I was a little confused when, in your live-chat facility, I was told that you did not stock the item I had sought on your web-site (a wheelbarrow tyre and inner-tube), when I had in fact found it offered on your web-site. However, that apart the item was despatched rapidly and was also speedily delivered by your courier. My thanks for your help.”

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Posted 1 year ago

Thank you so much for your generous five star rating of Ross Handling Ltd, Christopher! We really appreciate your loyalty and support. We're glad you were pleased with the speed, selection and delivery of your order. It's great to know that you found the item you were looking for on our web-site, even if you ran into a bit of confusion with the live-chat facility. Thank you again for your continued support!

Posted 1 year ago

“First class, product, super fast delivery, great service as it should be, thank you again”

Helpful Report

Posted 1 year ago

Thank you so much, Martin, for taking the time to share your 5 star review of Ross Handling Ltd with us! We are so pleased to hear that you are once again 100% satisfied with our first class product, super fast delivery, and great service! We are also so appreciative that you continue to be a returning customer. Thank you again for your kind words - we look forward to helping you again soon!

Posted 1 year ago

“Very good service, competitive price and exactly the item I wanted.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Ross Handling Ltd., Andrew. We really appreciate your loyalty and support. We are delighted to hear that you were satisfied with our very good service, competitive price and exactly the item you wanted. We are pleased that you chose us, and we hope to see you again soon!

Posted 1 year ago

“The grips arrived promptly and were as described. At over £5 postage and packaging seemed a bit pricy for such a small item.”

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Posted 1 year ago

Thank you, Peter, for your four star rating of Ross Handling Ltd. We are so pleased to have earned your business once again. We appreciate your feedback that the grips arrived promptly and were as described. We understand that the postage and packaging price may have seemed pricey for such a small item, and we thank you for being a returning customer.

Posted 1 year ago

“Very helpful in finding a bespoke solution to help me find the right wheels for my equipment. Would have given 5 stars if we could have come to an agreement about shipping charges... That said I would do business with them again if I needed specialist wheels.”

Helpful Report

Posted 1 year ago

Thank you so much for your 4 star rating and kind words about Ross Handling Ltd, Judith! We are very pleased to hear that we were helpful in finding a bespoke solution for you. It is equally as encouraging to hear that you would use our services again and would consider us a loyal customer. We deeply appreciate your support!

Posted 1 year ago

“First class service and q first class product.”

Helpful Report

Posted 1 year ago

Thanks so much William for your five star rating of Ross Handling Ltd. We appreciate your long term loyalty and your kind words "First class service and a first class product."

Posted 1 year ago

“Great technical advice and delivery performance”

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Posted 1 year ago

Thank you so much, Christopher, for your kind five star rating of Ross Handling Ltd! We really appreciate it, especially coming from a repeat customer like yourself. It really means a lot that you've recognized our great technical advice and delivery performance. Thank you for being our loyal customer!

Posted 1 year ago

“Delivery as promised , adjustable feet insert part were a little too wide, had to grind down, otherwise ok”

Helpful Report

Posted 1 year ago

Thank you so much, Richard, for your five-star rating of Ross Handling Ltd. We were delighted to hear that we were able to fulfill our promise on the delivery, and we apologize for the slight issue with the adjustable feet inserts being a bit too wide. We are so thankful for your returning business here at Ross Handing Ltd.!

Posted 1 year ago

“Good selection of products. Easy to navigate site. Efficient and speedy dispatch and delivery. Product as described. Nice”

Helpful Report

Posted 1 year ago

Thank you so much Christopher, for your 5 star rating of Ross Handling Ltd! We are so glad that you are pleased with the selection, navigability, efficiency, speed, and accurate product description. We appreciate your continued support!

Posted 1 year ago

“Excellent quality castors..quick delivery. Very pleased.”

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Posted 1 year ago

Thank you very much Simon for your 5 star rating of Ross Handling Ltd. It's greatly appreciated. We're delighted to hear that you were pleased with the quick delivery and the excellent quality castors! We appreciate your loyalty as a returning customer.

Posted 1 year ago

“Excellent, exactly what we were looking for a replacement, brilliant👍”

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Posted 1 year ago

Thank you Phillip for your fantastic 5 star rating of Ross Handling Ltd. We are so pleased that we were able to provide you with an excellent replacement and we really appreciate your loyalty and repeated business. Thank you for your excellent feedback👍

Posted 1 year ago

“The wheel I purchased came the next day and is just as ordered. Thanks.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Ross Handling Ltd, Roland! We really appreciate your continued support for our company. We're happy to hear that your wheel purchase came the next day and was just as ordered. So glad you're happy with your purchase! Thank you for being a repeat customer!

Posted 1 year ago

“Efficient and good value, thanks.”

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Posted 1 year ago

Thank you so much Michael for your amazing 5 star rating of Ross Handling Ltd! We really appreciate your continued support as a repeat customer. Your kind words mean a lot to us, and we are glad to be able to provide efficient and good value service to you. Thank you again!

Posted 1 year ago

“Thankyou Ross wheels are perfect after enlarging the centres”

Helpful Report

Posted 1 year ago

Thank you so much, John! We are so glad to hear that you are pleased with your Ross Wheels after enlarging the centers. Your 5-star rating means a lot to us here at Ross Handling Ltd. Thank you for taking the time to share your positive experience with us!

Posted 1 year ago

Ross Handling Ltd is rated 4.8 based on 9,775 reviews