Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,747 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good, parts arrived on time and well packaged.”

Helpful Report

Posted 1 year ago

Thanks so much for your 5 star rating, Robert! We are highly appreciative of your feedback. We're glad to hear you had a very good experience with our parts arriving on time and well packaged. We value your loyalty as a returning customer!

Posted 1 year ago

“good advice and service thank you”

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Posted 1 year ago

Thank you very much, Tony, for your 5-star rating of Ross Handling Ltd. We are so pleased to hear that you have had good advice and service from us and that you are a repeating customer. We are very grateful for your loyalty!

Posted 1 year ago

“Great items reasonably priced, fast service and postage. Have used more than once.”

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Posted 1 year ago

Thank you, Robert, for your 5 star rating of Ross Handling Ltd. We greatly appreciate your loyal support and feedback. We are delighted to know that our items are reasonably priced, that our service and postage are speedy, and that you have used our services more than once. Thank you for being a loyal customer!

Posted 1 year ago

“Product (5 plastic inserts for office chair approximately 2 oz )very good, response very quick. Price £4.90 acceptable. £5.50 standard delivery in an envelope via post - ridiculous!! If it hadn’t been urgent……”

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Posted 1 year ago

Thank you so much for your review of Ross Handing Ltd., William! We are so glad to hear that our team has been able to provide you with a great experience. Thank you for your feedback on the postage fees we aim to provide the best service for our customers and your opinion has been noted. Please don’t hesitate to reach out if you have any other questions or need any help.

Posted 1 year ago

“Excellent service. Very fast delivery, good quality”

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Posted 1 year ago

Thank you so much Clare for your 5 star rating of Ross Handling Ltd. We are thrilled that you are pleased with our excellent service, fast delivery and good quality. We appreciate your loyalty and look forward to continuing to provide you with the same great service in the future!

Posted 1 year ago

“Fast and efficient”

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Posted 1 year ago

Thank you, Marco, for your 5 star rating of Ross Handling Ltd! We are delighted that you found our service both "fast and efficient". Your feedback and support is greatly appreciated.

Posted 1 year ago

“Ross Handling Ltd were very good keeping me up to date on the where abouts and the time my parcel would be delivered”

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Posted 1 year ago

Thank you Marc for your 5 star rating of Ross Handling Ltd. We're glad that you were pleased with our service in keeping you up to date with the whereabouts and delivery time of your parcel. We also appreciate your loyalty as a repeat customer.

Posted 1 year ago

“good website easy to select correct item as info given. fast delivery”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us a 5 star review! We really appreciate you recommending us to others, and we're glad to hear that you found the website easy to use and that the items you purchased were delivered fast. We're delighted that you are a returning customer and truly value your loyalty.

Posted 1 year ago

“Great company, great range and deliver on time”

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Posted 1 year ago

Thanks so much for the five-star rating, Keith! We're so glad to know that you're satisfied with Ross Handling Ltd- we strive to provide great company, great range and delivery on time for all of our customers. It's fantastic that you've been returning to us again and again- we really appreciate it!

Posted 1 year ago

“Got a inner tube that came with holes in, too much effort to return”

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Posted 1 year ago

Thank you very much for your feedback regarding Ross Handling Ltd., Aaran! We are sorry for any inconvenience caused by the inner tube with holes in it. Can i please ask if you have contacted us regarding this issue?If anything is received with fault we of course will sort this out for you. We would not expect you to return the goods and will happily send out a replacement to rectify this for you.

Posted 1 year ago

“I never received what I ordered”

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Posted 1 year ago

Thank you Richard for your feedback about Ross Handling Ltd. We appreciate you taking the time to share your experience with us. We have tried to contact you on a few occasions as you choose a collection option for the goods and i can see you are located in USA. We would need to take a payment for shipping of the goods if you wish to move forward with the order. Please feel free to contact us to arrange.

Posted 1 year ago

“Beautifully made solid brass castors. Polished and finished to a high standard and they look amazing on the cupboard I’ve made. A real touch of elegance and history.”

Ross Handling Ltd 5 star review on 23rd February 2023

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Posted 1 year ago

Thanks so much Steve for your five star rating of Ross Handling Ltd. It's fabulous to hear you are so pleased with the brass castors and that they bring a touch of elegance and history to the cupboard you've made. We absolutely appreciate your continued business with us and look forward to taking care of your need in the future.

Posted 1 year ago

“Good handles Good service”

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Posted 1 year ago

Thank you so much, Robert, for your 5 star rating of Ross Handling Ltd! We're so pleased that our good handles and good service have earned your repeat custom! We really appreciate your kind words and we look forward to seeing you again soon.

Posted 1 year ago

“Bought a puncture free wheel on line arrive inside two days good service”

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Posted 1 year ago

Thank you so much for your 5 star rating of Ross Handling Ltd! We really appreciate your loyalty as a customer and are glad to hear that you had a positive experience with us. We're thankful that you bought a puncture free wheel online and that it arrived in two days - that's great service!

Posted 1 year ago

“Good advice on yhe phone prior to placing on.line order for 4 replacement chair castors”

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Posted 1 year ago

Thanks so much, Philip for your 5 star rating for Ross Handling Ltd. We really appreciate you taking the time to let us know you were pleased with the good advice we provided you over phone prior to your online order for 4 replacement chair casters. We are glad that you chose to be a returning customer and we hope to continue to provide you with great service.

Posted 1 year ago

“My questions were answered promptly and efficiently and delivery as ad promised. Great service.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Ross Handling Ltd! We really appreciate your positive feedback, and we are overjoyed to hear that your questions were answered promptly and efficiently and delivery as promised. We strive to provide great service, and we are glad that the team was able to do that for you. Thank you again for your support!

Posted 1 year ago

“Great value, and always helpful”

Helpful Report

Posted 1 year ago

Thank you so much for your five-star rating of Ross Handling Ltd! We are so appreciative that you find our services to be of great value and always helpful. We are very fortunate to have you as a loyal and repeating customer and your support is truly valued and cherished. Thank you for your continued patronage!

Posted 1 year ago

“Very good service thank you”

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Posted 1 year ago

Thank you for such an amazing 5 start rating for Ross Handling Ltd., Derek! We are glad to hear your satisfaction with our services. We are also glad to have a returning customer like you. Thank you once again for your appreciation, it means a lot to us. Very good service, thank you!

Posted 1 year ago

“Very good service fast delivery”

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Posted 1 year ago

Thank you so much for your 5 star rating of Ross Handling Ltd. We truly appreciate your continuing support! We're so glad to see that you experienced our excellent service and speedy delivery. Thank you for being a loyal customer!

Posted 1 year ago

“Ordered and paid last week and still waiting.”

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Posted 1 year ago

Thank you for your feedback. The parcel was returned to us from DPD due to address issues when the order was placed online. We have resent the parcel which has caused the delay however it is due for delivery to you today. Apologies about the issues and i hope this eliminates your concerns.

Posted 1 year ago

Ross Handling Ltd is rated 4.8 based on 9,747 reviews