Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,775 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,775 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to deal with and fast delivery”

Helpful Report

Posted 1 year ago

Thank you, Optimal, for your generous 5 star rating of Ross Handling Ltd. We are so pleased to have earned your loyalty! We are thrilled to hear that our services were easy to deal with and the delivery time was good- we appreciate your repeated support!

Posted 1 year ago

“The purchased items arrived promptly and were exactly what was needed to repair my son’s bed- therefore a huge expense to replace saved!”

Helpful Report

Posted 1 year ago

Thank you so much, Janet, for the 5-star rating of Ross Handling Ltd! We appreciate your continued loyalty, and are thrilled to hear that the items you purchased arrived in time and were exactly what you needed to repair your son’s bed. We look forward to continuing to serve you well.

Posted 1 year ago

“Absolutely brilliant. Great value, fantastic delivery time, top notch quality. Cannot fault the product for my needs and the company on the handling of the order.”

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Posted 1 year ago

Thank you so much Trevor for your 5 star rating of Ross Handling Ltd. We are really grateful you have taken the time to provide such positive feedback, it's wonderful to know that you enjoyed the value, delivery time, and quality when ordering with us - and we especially thank you for being a returning customer!

Posted 1 year ago

“Did what it said on the tin. Felt a little over informed, but that’s fine”

Helpful Report

Posted 1 year ago

Thank you very much for your 4 star rating for Ross Handling Ltd., Clive! We are thrilled to hear that we delivered on all that we promised. We are especially grateful for your support as a repeat customer.

Posted 1 year ago

“first class serve ordedin morning had the parts next lunch time”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave such a positive review, David! We are so glad to hear that you received your order so quickly and were pleased with our service. It means a lot to us that you have been a returning customer of Ross Handling Ltd. and we look forward to seeing you again soon!

Posted 1 year ago

“Good service and informative website, secure delivery, and a good quality product”

Helpful Report

Posted 1 year ago

Thank you so much, John, for your 5 star rating of Ross Handling Ltd! We appreciate your feedback, especially the kind words regarding our service, website, delivery, and quality of our products. We are glad that you were happy with your purchase and hope to work with you again soon.

Posted 1 year ago

“Faultless service - one item was, unfortunately, delayed repeatedly (because that's how things are, these days, generally) but what made the difference was the frequent, informative and helpful communication. Products received arrived promptly, were exactly as described and the quality was better than I had hoped for. Overall, entirely satisfied and would head for Ross Handling as a first port of call for future requirements. Thanks to all at Ross.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating, Andy! We are delighted to hear that the products you received were exactly as described and better than you had hoped for. We understand that the one item was delayed but we appreciate your understanding of the current situation. Your kind words are very much appreciated and we are happy to know that you will come to us in the future. Thank you very much for your wonderful review!

Posted 1 year ago

“Quality Castors fitted perfectly on the bed See photo of old broken Castors!!”

Ross Handling Ltd 5 star review on 29th April 2023

Helpful Report

Posted 1 year ago

Thank you, Martin, for returning and giving us a 5-star rating! We appreciate that you took the time to share your experiences with us. We are delighted to know that we have managed to fit the castors perfectly on the bed! Your satisfaction is our top priority and we thank you for being a returning customer.

Posted 1 year ago

“Beautiful”

Helpful Report

Posted 1 year ago

Thank you for giving Ross Handling Ltd a 5 star rating, Eileen! We appreciate your ongoing support and repeat patronage. You're beautiful!

Posted 1 year ago

“I ordered a replacement castor for a divan bed, it came very quickly and was reasonably priced.”

Helpful Report

Posted 1 year ago

Thank you Alison for your wonderful 5 star rating - I'm thrilled to hear that you were happy with the replacement castor you ordered from us! It's great to know that it arrived quickly and at a price you were satisfied with. We appreciate your kind words and thank you for being a valued customer.

Posted 1 year ago

“Great pre-delivery info, as ordered, great job Bob”

Helpful Report

Posted 1 year ago

Thank you so much, Nicholas, for your 5 star rating of Ross Handling Ltd. We really appreciate you taking the time to leave such a glowing review! We're especially grateful that you've been a returning customer to us too. We're thrilled you found our pre-delivery info great and that your order was completed successfully. Thanks again for the fantastic rating!

Posted 1 year ago

“After searching the web long and hard I found exactly the item I needed. The price was fine and I placed an order. The item arrived within 2 days. Great service.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Ross Handling Ltd, Martyn! We're delighted that we could provide you with what you need and the service was satisfactory. It's great to hear that you are pleased with the delivery, and it was a pleasure providing you with your purchase.

Posted 1 year ago

“Excellent sales and service, quick delivery and a lovely product.”

Helpful Report

Posted 1 year ago

Thank you, Lorraine, for your 5-star rating of Ross Handling Ltd! We are delighted to hear that your experience with us has been nothing short of excellent in terms of sales, service, delivery, and the quality of our product. We appreciate that you have chosen to return to Ross Handling Ltd. and value you as a loyal customer - thank you!

Posted 1 year ago

“I called this company looking for some greenhouse door rollers. The chap in customer service did his best to find what I needed. Unfortunately the size of wheel is too big, so I cannot use them.”

Helpful Report

Posted 1 year ago

Thanks for the great review Trevor! It's great to know that you had a good experience with our customer service looking for greenhouse door rollers. We're sorry that the wheel size was not suitable for your needs, though - hopefully we can help you with your next project. Thank you again!

Posted 1 year ago

“Excellent service : the castors I purchased are top quality ( unlike others purchased) & work brilliantly. Thank you so much Ross handling”

Helpful Report

Posted 1 year ago

Thank you so much for your five-star rating of Ross Handling Ltd., Joan! We are glad to know that the castors you purchased are top quality and work brilliantly, and that you are satisfied with our service. We are also thankful for your continued loyalty as a returning customer. Thank you again!

Posted 1 year ago

“Very good service and information given re order not available. Kept in touch.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating, Joan! We really appreciate your continued patronage. We apologise that the items were not in stock, however we tried our best to accommodate you to our best ability. We always strive to provide excellent service and reliable information, and it's wonderful to know you were satisfied with the outcome. Thank you again!

Posted 1 year ago

“Inner tube fitted and working”

Helpful Report

Posted 1 year ago

Thank you so much for your five-star rating of Ross Handling Ltd! We are glad to hear that the inner tube what you were looking for. We are also delighted to have you as one of our returning customers, and we hope to continue to serve you with exceptional service in the future.

Posted 1 year ago

“Great service with great communication and prompt and efficient delivery.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5-star rating of Ross Handling Ltd! We truly appreciate it! We are so glad that you had great service with great communication, prompt and efficient delivery. We are also grateful that you chose to be a returning customer. We look forward to your continued business.

Posted 1 year ago

“Perfect all the way , Tim was very helpful and pointed me in the right direction to my needs and all was spot on , great price to boot , I will only use Ross from now on. Many thanks Jay”

Helpful Report

Posted 1 year ago

Thank you so much, Jay, for your 5-star rating of Ross Handling Ltd! We are glad to hear that Tim was able to provide you with the assistance you needed and worked out great for you in the end. We truly appreciate your loyalty as a returning customer and look forward to continuing to provide you with the same exceptional service in the future.

Posted 1 year ago

“nice old fashioned castors - finished off our chaise longue perfectly and quick delivery”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating for Ross Handling Ltd. We are pleased to know that our nice old fashioned castors finished off your chaise longue perfectly, and also for the quick delivery. We are very grateful for your loyalty as a repeating customer.

Posted 1 year ago

Ross Handling Ltd is rated 4.8 based on 9,775 reviews