Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,747 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of products, good quality castors and price. Quick service and delivery, I would recommend.”

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Posted 1 year ago

Thank you so much for your five star rating of Ross Handling Ltd! We are truly thankful for your kind and generous words about our great selection of products, quality of the castors and price, as well as our quick service. We are also thankful for your enthusiastic recommendation of us. Thank you for being a repeating customer and we look forward to continuing to serve you in the future.

Posted 1 year ago

“Product as described and despatched promptly”

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Posted 1 year ago

Thank you so much, Andrew, for giving Ross Handling Ltd. a 5-star rating! We're very appreciative of your positive feedback and glad the product was up to your standards. We value you as a returning customer and hope that you continue to have the same great experience.

Posted 1 year ago

“100nr of two item ordered, one item was as advertised, one was different size. When company was contacted, we were told that images are for illustration purposes only”

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Posted 1 year ago

Thank you for your feedback regarding your experience with Ross Handling Ltd. We appreciate you taking the time to let us know about your experience and we apologize for the confusion.At times some images do differ slightly but the spec provided will always match those stated on the website. After looking into this issue with you we understand the size ordered was not the correct spec as to what you required for your application. Full spec is stated on all our product ranges and we of course are here to advise if any assistance is ever needed. We have offered for you to return the goods so we can issue a refund for you due to these being unsuitable. Once again, thank you for your feedback and we hope we can redeem ourselves in your eyes.

Posted 1 year ago

“Good seller everything fits recommend”

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Posted 1 year ago

Thank you so much, Daniel, for giving Ross Handling Ltd. such a wonderful 5 star review and for being a loyal customer of ours. We're thrilled to hear that everything fit and that you would recommend us as a good seller. We appreciate your kind words and your continued trust in our business.

Posted 1 year ago

“Good customer service when I phoned. Kept in touch about the delivery. Excellent price. will use them again”

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Posted 1 year ago

Thank you so much for your 5-star rating! We are so glad to hear that you had a good experience with our customer service when you phoned. We pride ourselves on keeping in touch about deliveries, and our competitive prices. We really appreciate your support, and look forward to serving you again in the future!

Posted 1 year ago

“All went smoothly. No problems. Thank you.”

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Posted 1 year ago

Thank you John for your 5 star rating of Ross Handling Ltd. We are thrilled to hear that all went smoothly and that you had no problems. We also appreciate the fact that you are a returning customer - your loyalty means a lot to us!

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Thank you so much for your glowing 5 star rating, Margaret! We are thrilled to hear that you're always satisfied with the excellent service provided by Ross Handling Ltd. It's always a pleasure to have you as a returning customer. Thank you!

Posted 1 year ago

“Very good quality, has described. Fast delivery. Great service.”

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Posted 1 year ago

Thank you so much Lee for your 5-star rating of Ross Handling Ltd! We are delighted to know that you are pleased with the quality of our product, fast delivery and great service. We appreciate your ongoing support!

Posted 1 year ago

“I needed to build a small metal frame in front of a door, and I thought I'd have to use bare metal screwed together with unsightly L-brackets, and then paint it, until I found these guys. They had square tube, already painted white, corner inserts to hold it together, and a base plate to fix it to the floor. And they're happy to supply small quantities. I couldn't find anyone else who'd supply this stuff. Delivery was as stated, and the pricing was excellent. Thanks folks!”

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Posted 1 year ago

Thank you so much for your 5-star rating of Ross Handling Ltd, Les! We're so glad to hear that you're happy with our services and products. It means a lot to us that you've been a returning customer, and we look forward to serving you again in future. Thanks again for your review!

Posted 1 year ago

“Quality products, delivered quickly. Great customer service and I would recommend this business.”

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Posted 1 year ago

Thank you so much, Philip, for the glowing review of Ross Handling Ltd! We really appreciate your 5 star rating and your positive feedback. It's great to see that our quality products, speedy deliveries and wonderful customer service have kept you coming back as a returning customer. We really appreciate your continued loyalty and support!

Posted 1 year ago

“The wheels were a perfect fit , great despatch time excellent service”

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Posted 1 year ago

Thank you so much Karl for your 5-star review of Ross Handling Ltd. We appreciate that you were happy with our wheels as they were a perfect fit, as well as with our fast despatch time and excellent service. We are delighted that you are a repeat customer and look forward to doing business with you again in the future.

Posted 1 year ago

“Good website, quality materials and efficient delivery. Everything you could want.”

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Posted 1 year ago

Thank you so much Michael, we really appreciate your giving Ross Handling Ltd a 5 star rating! Your kind words about our good website, quality materials and efficient delivery make us so happy. We are delighted that you have been a loyal customer and that you keep coming back - it means so much to us. Thank you again!

Posted 1 year ago

“Excellent service, quick delivery, well packaged.”

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Posted 1 year ago

Thank you so much, Michael, for your 5-star rating of Ross Handling Ltd - we're so glad that you had an excellent experience with our service, quick delivery, and well-packaged items. We greatly appreciate you as a returning customer!

Posted 1 year ago

“Got fast reply to my query about the product, which answered the question. Easy web site to use, select and pay. Delivered when they said they would! Very satisfied.”

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Posted 1 year ago

Thank you so much for your 5 star rating, Henrietta! We really appreciate your kind words and the fact that you keep returning to Ross Handling Ltd for your purchase needs. We are thrilled to hear that you got a fast reply to your query regarding a product, that our website was easy to use and that your delivery was on time. We look forward to helping you with your future needs!

Posted 1 year ago

“Easy ordering, extremely prompt delivery and good, competitively priced product. Would highly recommend this supplier”

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Posted 1 year ago

Thank you so much, Sarah, for leaving a 5 star rating for Ross Handling Ltd! We are thrilled to hear that you had an easy ordering experience, that our delivery was extremely prompt and that our product was competitively priced! We appreciate you being a loyal customer and would highly recommend Ross Handling Ltd! Thank you!

Posted 1 year ago

“Great service. Friendly and patient on phone and goods came super quick”

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Posted 1 year ago

Thank you so much Robert for your 5 star rating of Ross Handling Ltd. It's great to hear that you had a good experience with our great service, friendly and patient phone service and quick deliver. It's good to know that you'll be a returning customer. Thank you for your support and we hope to see you again soon!

Posted 1 year ago

Thank you so much, Robert, for your 5-star rating of Ross Handling Ltd! We are so pleased to hear that you enjoyed our great service, friendly and patient phone support, and speedy delivery. We are especially grateful that you chose to be a returning customer. Your feedback means a lot to us!

Posted 1 year ago

“Good quality wheels that were easy to fit.”

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Posted 1 year ago

Thank you, Andy! We really appreciate that you took the time to leave a 5-star rating after purchasing your good quality wheels from Ross Handling Ltd. It's great to know that they went in easily with no hassle. We thank you for your loyalty and for being such a valued customer.

Posted 1 year ago

“I am still awaiting the castors. Your delivery firm DPD failed to deliver on the agreed date, and have not been back since. I am awaiting your action over this!”

Helpful Report

Posted 1 year ago

Thank you for getting in touch i am sorry to hear there has been issues with your delivery. I have checked on the DPD system and can see they were unable to deliver and the parcel made its way back to us. We have however arranged for this to be resent out and it should arrive with you later today the tracking currently states it should arrive around 17:00. Please feel free to call us if there are any further issues with this delivery on 0116 2764987 and i will be happy to assist. Apologies for this situation and i hope this is now resolved for you.

Posted 1 year ago

“I've used Ross Castor on a few occasions now and have always found them to be very efficient and the product to be of very good quality. I'm sure I'll be using them again in the not too distant future”

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Posted 1 year ago

Thank you so much for your 5 star rating, Michael! We really appreciate your loyalty and it's great to hear that you've had such positive experiences with our services and products. We're delighted to have such a loyal customer and look forward to serving you again in the near future. Thank you for your continued support!

Posted 1 year ago

“Very pleased with easy ordering prompt delivery and quality of product. Thankyou”

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Posted 1 year ago

Thank you so much, Virginia, for your fantastic 5-star rating of Ross Handling Ltd! We are very pleased that you had a great experience with us. We really appreciate your loyalty in being a repeating customer. Thank you!

Posted 1 year ago

Ross Handling Ltd is rated 4.8 based on 9,747 reviews