Login
Start Free Trial Are you a business?? Click Here

Ross Handling Ltd Reviews

4.8 Rating 9,773 Reviews
98 %
of reviewers recommend Ross Handling Ltd
4.8
Based on 9,773 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Ross Handling Ltd Reviews

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Product and service were very good but dimension diagram of the item was incorrect and I had to get a sales team member to physically measure the item to ensure the size was correct. Hopefully that will be amended shortly. Otherwise very good product.
Helpful Report
Posted 3 months ago
Excellent service with super fast delivery.
Helpful Report
Posted 3 months ago
Great service good delivery
Helpful Report
Posted 3 months ago
Fabulous service…great little casters which look perfect on my antique wing backed chair that my husband has just re upholstered
Helpful Report
Posted 3 months ago
Excellent service
Helpful Report
Posted 3 months ago
Easy to navigate website, plenty of specifications and a super fast delivery. What go anyw here else?
Helpful Report
Posted 3 months ago
Excellent delivery and communication re delivery time
Helpful Report
Posted 3 months ago
Excellent service; the castors are high quality and am happy with dealing with Ross Handling
Helpful Report
Posted 3 months ago
Good quality, very competitive price, rapid delivery
Helpful Report
Posted 3 months ago
Easily found and ordered the correct set of replacement wheels for a pallet truck. I was informed that there were none in stock and were awaiting a deliver soon. I was happy to wait and the wheels arrived a few weeks later. Good quality and perfect fit. Information on the website regarding the dimensions very comprehensive.
Helpful Report
Posted 3 months ago
Excellent website, easy to find what I needed. The castors I purchased have transformed my wheeled steps. Fast delivery too.
Helpful Report
Posted 3 months ago
Very good service and a great product
Helpful Report
Posted 3 months ago
Ordered a new Wheelbarrow Tyre & Tube combination and I thought they were a good price and a fair carraige cost, they arrived in good condition and exactly what was required to get the old Barrow going again. Thank you great dealing with you.
Helpful Report
Posted 3 months ago
I ordered a Haemmerlin 400 wheel. Turns out Haemmerlin have wheels of different diamters so it didn't fit. Apparently I should have looked more carefully at all the dimensions. I returned the goods at my own cost via recorded delivery and still haven't had a refund 1 week later.
Helpful Report
Posted 3 months ago
excellent, thanks
Helpful Report
Posted 3 months ago
Nothing wrong with the products but very disappointed that the website said they were in stock then i only get a call after i have ordered and paid to tell me neither item was available in sufficient numbers to fulfill my order
Helpful Report
Posted 3 months ago
Dear Garry,Thank you so much for taking the time to provide us with your valuable feedback about your recent experience with Ross Handling Ltd. We truly appreciate hearing from our customers and their perspective on our services. We want to sincerely apologize for the inconvenience you faced regarding the discrepancy between our website's stock availability information and the actual availability of the items you ordered. We understand how frustrating it must have been for you to receive a call after placing your order and paying, only to find out that we couldn't fulfill your request due to insufficient stock. This issue is certainly not reflective of the level of service and reliability we strive to provide to our customers. Please accept our sincerest apologies for any inconvenience or disappointment this may have caused you. We genuinely value your feedback, as it helps us identify areas in which we can improve our processes. We would be grateful to discuss with you how we can rectify this situation and make things better for you. Your satisfaction is our top priority, and we are committed to finding a solution that exceeds your expectations. Once again, thank you for bringing this matter to our attention, Garry. We remain dedicated to delivering exceptional service, and we look forward to working towards a resolution that leaves you completely satisfied. Best regards
Posted 3 months ago
Excellent service
Helpful Report
Posted 4 months ago
High quality products and wonderful customer service. I had an invoice issue and Marie & Charlotte were accommodating and prompt with the reolve - Great company to buy from!
Helpful Report
Posted 4 months ago
Easy ordering, fast delivery, quality product at a good price.
Helpful Report
Posted 4 months ago
Fast and efficient service
Helpful Report
Posted 4 months ago
Ross Handling Ltd is rated 4.8 based on 9,773 reviews