Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,747 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

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“Prompt service and kept me well informed”

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Posted 1 year ago

Thanks Charles for your 5 star rating of Ross Handling Ltd! We're glad you appreciated our prompt service and keeping you well informed.

Posted 1 year ago

“The wheel I ordered was advertised as having a 16mm axle bore. In practice it turned out to have a 15mm Axle bore, necessitating me to source an axle from elsewhere instead of using the old one. I have kept the wheel, as it is the closest match to the old wheel I was replacing. Price and delivery were OK”

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Posted 1 year ago

Thank you very much for your feedback on Ross Handling Ltd, Dave. We really appreciate you taking the time to let us know about your experience. We apologize for any inconvenience caused by the difference in axle bore between the wheel you ordered and what you received. We understand that it caused you to have to source an axle from elsewhere rather than using the old one, but we’re glad that the wheel was still a good enough fit for you to keep. At Ross Handling, we strive to deliver quality products and services, and acknowledge that in this case we didn't meet our own standards. We hope that you were still satisfied with the Price and delivery you received. We would like to learn more from you though - is there any advice you could give us on how we could improve our service in the future? Thank you again for taking the time to share your experience with us.

Posted 1 year ago

“25mm tube connectors, steel insert super strong, very sirm fit. Quality product.”

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Posted 1 year ago

Thank you so much Andrew for your 5 star rating! We are delighted that you found our 25mm tube connectors with steel insert super strong, very firm fit to be of quality product. We highly value our customers, and thank you for being a repeating customer!

Posted 1 year ago

“All promises delivered”

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Posted 1 year ago

Thank you so much, EILEEN, for taking the time of to leave a 5 star rating for Ross Handling Ltd! We are grateful that you had such a pleasant experience working with us, and that all promises were delivered. It is always a pleasure to help our customers achieve their goals!

Posted 1 year ago

“The parts you need and prompt delivery. Highly recommend Ross Handling.”

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Posted 1 year ago

Thank you so much for your 5-star review, Alan! We are delighted to hear that you have had a great experience with Ross Handling Ltd and are especially pleased to hear that you had the parts you needed and the prompt delivery. We thank you for your loyalty and for being a repeating customer!

Posted 1 year ago

“Excellent service, ordered one day delivered the next couldn't be better.”

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Posted 1 year ago

Thank you so much Norman for your 5 star rating of Ross Handling Ltd! We really appreciate your kind words. We are thrilled to hear you had a pleasant experience with us.

Posted 1 year ago

“Excellent service , thank you.”

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Posted 1 year ago

Thanks so much for your kind 5-star rating, Tim! We're so glad that you continue to enjoy excellent service from Ross Handling Ltd. Thank you so much for your loyalty!

Posted 1 year ago

“pLACED ORDER AND RECEIVED GOOD VERY QUICKLY - WILL CERTAINLY ORDER FROM ROSS HANDLING AGAIN.”

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Posted 1 year ago

Thank you so much Debbie for your 5 star rating of Ross Handling Ltd! We're so glad that you are pleased with your order and that you will be ordering from us again in future! It's comments like yours that make it all worthwhile. Many thanks!"

Posted 1 year ago

“Although the information online was not correct to the item delivered Ross Handling could not have provided better service with instant refund and professional service”

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Posted 1 year ago

Thank you so much for your 5 star rating of Ross Handling Ltd! We are so glad that our services meet your expectations and that you've chosen us again as your service provider. We are also especially pleased to hear that although the information online was not correct to the item delivered, Ross Handling could not have provided better service with instant refund and professional service. We are happy to have had you as an ongoing customer - thank you!

Posted 1 year ago

“Prompt delivery. The product looks fine. They are actually for the rear wheels of an attendant pushed chair.”

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Posted 1 year ago

Thank you for your excellent 5-star review, We are delighted to hear that you had a great experience with us and that the product for the rear wheels of your attendant pushed chair looks fine and was delivered quickly. We greatly appreciate that you are a returning customer and look forward to seeing you again soon!

Posted 1 year ago

“Very good”

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Posted 1 year ago

Thank you for your 5 star rating of Ross Handling Ltd, Bob! We really appreciate it. It's great to have such a loyal customer who keeps coming back to us. Thank you for your very good review.

Posted 1 year ago

“Castors arrived as expected and re of good quality for the job.”

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Posted 1 year ago

Thanks so much for the 5 star rating of Ross Handling Ltd. We really appreciate your support and are so pleased to hear that the castors arrived as expected and are of good quality for the job. Thanks also for being a returning customer.

Posted 1 year ago

“They were very helpful when I got into difficulties.”

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Posted 1 year ago

Thank you David for the 5-star rating of Ross Handling Ltd! We are so glad to hear you had a fantastic experience and that you were able to rely on our team to get the job done even when things went wrong. We appreciate your loyalty and look forward to working with you again in the future.

Posted 1 year ago

“Exactly what i needed. The photo and size were accurate. Ordering and delivery were easy and quick”

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Posted 1 year ago

“Great, efficient service and a top product.”

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Posted 1 year ago

Thank you so much Alastair for the 5 star rating of Ross Handling Ltd! We really appreciate your feedback and are thrilled that you had a great, efficient service experience with us. It's amazing to us that you have been a returning customer; we are so thankful for your patronage and continuous support. Thanks again!

Posted 1 year ago

“They had exactly what I wanted, at the right price and delivered early, so all in all an excellent service”

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Posted 1 year ago

Thank you, Joe, for the amazing 5 star rating for Ross Handling Ltd! We appreciate your business and are glad to hear that you were satisfied with the product and our service. We are also thankful that you have been a repeating customer of ours. Thanks again for your kind review.

Posted 1 year ago

“Product as described with super quick delivery, an excellent service.”

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Posted 1 year ago

Thank you, Ross, for your 5 star rating of Ross Handling Ltd! We are thrilled to hear that the product was as described with quick delivery and that you had an excellent service experience. We love to hear your feedback and are very grateful for your support.

Posted 1 year ago

“Ordered item on a Friday of a bank holiday very impressed when it arrived on the Saturday , excellent service will use again .”

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Posted 1 year ago

Thank you so much for your 5-star rating of Ross Handling Ltd! We really appreciate your positive feedback. We hope you'll continue to use our services again in the future. Thank you for being a loyal customer!

Posted 1 year ago

“Good priced product, very well packed and fast delivery, especially considering the order was over a Bank Holiday. Many thanks to all concerned”

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Posted 1 year ago

Thank you so much Roy for your 5 star rating of Ross Handling Ltd! We really appreciate it. Thank you!

Posted 1 year ago

“Was very happy with my purchase.”

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Posted 1 year ago

Thank you so much for the kind words and 5 star rating, Thelma! We are ecstatic that you were happy with your purchase and appreciate your loyalty for repeating your business with us.

Posted 1 year ago

Ross Handling Ltd is rated 4.8 based on 9,747 reviews