Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,800 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range, good prices, fab delivey”

Helpful Report

Posted 8 months ago

“Perfect parts in perfect condition. I needed 25mm square metal tube for a client project. The tubes and corner junctions were just perfect. Great job.”

Helpful Report

Posted 9 months ago

“Excellent service for a spare part I required. Friendly and efficient”

Helpful Report

Posted 9 months ago

“Boat wheels perfect for my trolley”

Helpful Report

Posted 9 months ago

“Quick delivery. A1 service”

Helpful Report

Posted 9 months ago

“Goods as ordered, quick delivery, thanks.”

Helpful Report

Posted 9 months ago

“Very helpful in answering my questions and helping arrive at obtaining correct part for my trolley castor repair.”

Helpful Report

Posted 9 months ago

“Just what was needed”

Helpful Report

Posted 9 months ago

“Excellent service, great product. Use Ross handling again.”

Helpful Report

Posted 9 months ago

“i recently change supplers to Ross Handling, i have found them first class and resonable priced i have now had two orders from then both first class and delivered quickly thank you”

Helpful Report

Posted 9 months ago

“Great service, ordered on Monday fitted on machine ready for work Wednesday. Simple to use website , easy ordering process, kept informed throughout, great price. Would definitely recommend and use again”

Helpful Report

Posted 9 months ago

“They had exactly what I wanted and delivery was good.”

Helpful Report

Posted 9 months ago

“Excellent knowledge from staff when I phoned for advice before ensuring I bought exactly what I needed”

Helpful Report

Posted 9 months ago

“A highly professional and very helpful company. I had a discussion and placed an order late in the afternoon expecting a delivery period of the usual 2-3 days. The parcel arrived the following midday! I then needed further assistance which was also expedited equally quickly!”

Helpful Report

Posted 9 months ago

“Do not buy anything from this company, they don’t know their products and are just middle Men making money, I ordered specific make and model tyre for ATV and because they couldn’t get item stated in stock sent out another make and tread pattern, you can’t change odd tyre on atv without looking stupid, at’s are all about tyres .”

Helpful Report

Posted 9 months ago

Dear Bruce,Thank you for taking the time to provide feedback about your recent experience with Ross Handling Ltd. We really appreciate your feedback and apologize for the inconvenience caused. We understand that you ordered a specific make and model of tyre for your ATV and were sent a different make and tread pattern instead, which can be frustrating. We completely agree that ATVs are all about the tyres, and we apologize for not meeting your expectations in this regard. With this, we did issue a full refund including shipping at the time the complaint was raised by yourself. Thank you once again for your feedback and for bringing this matter to our attention. We are committed to continuously improving our services and ensuring that our customers have the best experience possible. Best regards, Customer Support Team

Posted 8 months ago

“Faster than planned. Plenty of choice and very fair prices. Will definitely buy off them again in the future. Highly recommended”

Helpful Report

Posted 9 months ago

“great service as always, parts in stock and arrived promptly as promised”

Helpful Report

Posted 9 months ago

“Solid quality materials and a speedy delivery. I’ve screwed these onto a Euro pallet and now it can move about easily. Website was easy to use and could pay using ApplePay.”

Helpful Report

Posted 9 months ago

“Helpful service and good product”

Helpful Report

Posted 9 months ago

“Fast delivery quality items at good prices will highly recommend”

Helpful Report

Posted 9 months ago

Ross Handling Ltd is rated 4.8 based on 9,800 reviews