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Ross Handling Ltd Reviews

4.8 Rating 9,747 Reviews
98 %
of reviewers recommend Ross Handling Ltd
4.8
Based on 9,747 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Ross Handling Ltd Reviews

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

The delivery company tried to deliver on about five occasions over two weeks but failed every time due to their problems. I was completely fed-up with them. Pretty useless I think.
Helpful Report
Posted 1 year ago
Hi Tom, I am sorry to hear there was issues with the delivery of your purchase. I have looked into this and can see that you actually didn't place a house number on the address when placing the order on the website. I would imagine this is why there was issues with the delivery which unfortunately would have been out of our and the couriers hands. If there is anything we can assist with please don't hesitate to get in touch on 0116 2764987 and we will be happy to help.
Posted 1 year ago
Impressively quick turnaround and delivery, two days before Christmas, using DPD. Proof that Royal Main should be boycotted until they go out of business.
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Posted 1 year ago
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community
Posted 1 year ago
Good service but postage was expensive for a box to Northern Ireland. Especially when it arrived in a bag with the top opened.
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Posted 1 year ago
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone
Posted 1 year ago
Good quality castors at a competitive price, arrived within 48 hours. Very pleased
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Posted 1 year ago
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Posted 1 year ago
Took a while but goods as ordered.
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Posted 1 year ago
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone
Posted 1 year ago
Efficient and helpful.
Helpful Report
Posted 1 year ago
Thank you for the 5 star rating
Posted 1 year ago
Hi, Yes I placed an order for 4x antique brass casters but only 2x have arrived. I have contacted yourselves to enquire about the outstanding 2x casters of when we can expect delivery. I paid for 4x casters.
Helpful Report
Posted 1 year ago
I am so sorry to hear there has been issues with your delivery. We of course will get the missing goods out to arrive with you asap. We are extremely sorry for any inconvenience caused.
Posted 1 year ago
Very helpful staff, amazing service would recommend them to anyone
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Posted 1 year ago
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work
Posted 1 year ago
Great service, the items arrived in two days and at the best price available. Ill definatly use Ross handling again.
Helpful Report
Posted 1 year ago
We are incredibly grateful that you took the time out to leave us a 5-Star review
Posted 1 year ago
Brilliant service. I received prompt information relating to my query. My order was dealt with efficiently and I received the goods amazingly quickly.
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Posted 1 year ago
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community
Posted 1 year ago
Good advice and prompt service
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Posted 1 year ago
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Posted 1 year ago
Very helpful in guiding us to the most appropriate castors for our needs, and then getting them to us very quickly
Helpful Report
Posted 1 year ago
We are incredibly grateful that you took the time out to leave us a 5-Star review
Posted 1 year ago
Knowledgeable staff, great service
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Posted 1 year ago
Thank you so much for taking the time to leave us a rating
Posted 1 year ago
I've already received a compliment on these wheels. I've added them to an antique reading chair. The aim was to stop the chair marking our new floor. They are a lovely brass colour which tones well with the wood and the rubber band that stops them marking the floor is quite stylish as well as functional. All in all I'm very pleased.
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Posted 1 year ago
Excellent service. Fast email response and also informed me via phone about my order. Fast delivery as always.
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Posted 1 year ago
Thanks so much for sharing your experience with us. We hope to see you again soon
Posted 1 year ago
Very good customer service. Very helpful. Website needs revisiting as it is difficult to pay!
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Posted 1 year ago
Thank you for your review. The website is currently being worked on and we are grateful for your feedback regarding this.
Posted 1 year ago
Had a stock issue, kept me well informed and items arrived in good time. Haven’t fitted items yet (inner tubes) but trust will all be good. Thank you.
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Posted 1 year ago
Thank you so much for taking the time to leave us a 5-star review
Posted 1 year ago
Very good selection at very reasonable prices. Delivery was quick. Excellent service.
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Posted 1 year ago
We are incredibly grateful that you took the time out to leave us a 5-Star review
Posted 1 year ago
All good thank you
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Posted 1 year ago
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Posted 1 year ago
Ordered on 5th December 2022 told delivery would be 7th December 2022 still have not received the wheels contacted customer services they said would chase the courier still have not arrived with no notifications as of 13/12/22.
Helpful Report
Posted 1 year ago
We’re so sorry that your experience did not match your expectations. I have jumped on this now for you and can see that there has been courier issues. I have requested a new parcel is despatched to arrive with you aspa. any issues please give us a call and we will happily resolve straight away for you.
Posted 1 year ago
Ross Handling Ltd is rated 4.8 based on 9,747 reviews