Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,839 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,839 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 20th March 2025

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service but a bit expensive especially the extra for delivery.”

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Posted 2 years ago

“Relatively easy to use website with detailed specifications. Ordering simple and delivery prompt.”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“Great price Quick delivery Goods are good quality Recommend..”

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Posted 3 years ago

“I required four replacement castors for a kitchen table. The Ross site was well set out enabling me to select suitable items very easily. Tbay were competitively priced, delivered promptly and have proved excellent in use.”

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Posted 3 years ago

“Efficient service”

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Posted 3 years ago

“Very quick response. Wrong item delivered but correction made in a couple of days. Expensive delivery charges.”

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Posted 3 years ago

“Replacement solid wheels saved my 16 year old haemmerlin wheelbarrow from extinction, bodywork great old pneumatic wheels not available, prefer if didn’t use DPD for delivery but Ross good”

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Posted 3 years ago

“Online order facility was easy to use, with clear product description. It was unfortunate that the delivery date was postponed due to the item to be out of stock.”

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Posted 3 years ago

“Found these guys online and found just what I was looking for. Great products and fit for purpose.”

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Posted 3 years ago

“I ordered a few large castors. very good quality, heavy duty. I have yet to get them on my large side boards, but I'm sure they will look amazing.”

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Posted 3 years ago

“Impressed with the easy way to order and the delivery”

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Posted 3 years ago

“Quick and efficient with good pricing.”

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Posted 3 years ago

“Goods arrived on time and well packed.”

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Posted 3 years ago

“It was all very good except that I was promised delivery on a Monday (around 11 am) which I prepared for and it was quite by chance that I met the delivery driver while posting a letter on Friday morning. I had not at this stage seen your subsequent email advising me of the new arrangement. I am very pleased with the wheel as I had had doubts about being able to fit it to an oldish barrow.”

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Posted 3 years ago

“The products I ordered from Ross were of high quality and reasonably priced. Unfortunately two items were missing from the first shipment. This may have been due to stock non availability but this was not stated on the accompanying paperwork. I emailed Ross and the outstanding items were dispatched to me the following week, but with no explanation of why they were missing from the original shipment.”

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Posted 3 years ago

“Ordered a couple of castors. Great price and arrived next day. Sadly they were two difference sizes but after a quick email 2 identical castors arrived the very next morning. We can all make mistakes but it’s how we deal with them that counts. Without the error with the first order I’d have gone for 5 stars!”

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Posted 3 years ago

“Very good item fast postage and value for money, not tried and tested yet but all seems good..”

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Posted 3 years ago

“your staff was very helpful reguards ken”

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Posted 3 years ago

“Fit for purpose”

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Posted 3 years ago

Ross Handling Ltd is rated 4.8 based on 9,839 reviews