Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,756 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,756 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm very pleased with set of Castors I purchased for you, they are now gracing a Victorian armchair, thank you.”

Helpful Report

Posted 3 months ago

“Very quick delivery service”

Helpful Report

Posted 3 months ago

“Excellent customer service. Fast delivery. Although the wheels I bought were too big and my fault for not measuring accurately I was refunded shortly after I returned them.”

Helpful Report

Posted 3 months ago

“Super fast delivery and exactly as described on the tin”

Helpful Report

Posted 3 months ago

“Exceptionally expensive delivery costs but it arrived within a couple of days”

Helpful Report

Posted 3 months ago

“I was able to clearly identify from Ross Handling website, the wheel I needed for my Chillington wheelbarrow, with good suggestion from them about ancillary items of Handgrips and bearing/spindle bolt to use, that I ordered. Arrived quickly as predicted. Fitted my wheelbarrow easily. I had looked at possibly lower cost items from other websites, but could not be certain they would fit. Ordering the Chillington spare from Ross Handling meant it fitted first time.”

Helpful Report

Posted 3 months ago

“Super easy & great swift delivery. Quality products. Thank you.”

Helpful Report

Posted 3 months ago

“First time out to move my inflateable kayak. Perfect to use assemble and store. I couldn't be more pleased.”

Helpful Report

Posted 3 months ago

“Very quick to deliver and exactly what was ordered”

Helpful Report

Posted 3 months ago

“Placed or on Monday for next day delivery which never arrived. Several phone calls later over 2 days still nobody could tell me when I would receive my order so cancelled on Thursday. Ordered with another company which arrived on Friday. Well done DPD for letting down Ross handling losing them another customer”

Helpful Report

Posted 3 months ago

Dear Ian,Thank you so much for taking the time to provide us with your feedback regarding your experience with Ross Handling Ltd. We truly appreciate your willingness to share your thoughts with us. Firstly, we would like to apologize sincerely for the inconvenience caused by the issues you faced with your delivery. We understand how frustrating it must have been to have placed an order for next day delivery, only to find out it did not arrive. Furthermore, the lack of information and multiple phone calls must have added to your frustration. We are truly sorry for any inconvenience caused. We are also disappointed to hear that you had to resort to canceling your order and seeking an alternative with another company.. We understand that such actions should not have been necessary, and we acknowledge that our chosen delivery service, DPD, let us down on this occasion. We genuinely value your feedback and take it seriously. Our priority is to ensure that our customers have a seamless and satisfactory experience with us.

Posted 3 months ago

“Helpful member of staff assisted me with sorting out the wheel I needed. Good price and very quick delivery. Well done.”

Helpful Report

Posted 3 months ago

“Very helpful, quick reliable service”

Helpful Report

Posted 3 months ago

“Excellent service, very efficient.”

Helpful Report

Posted 3 months ago

“quick delivery and wheels just right for my application”

Helpful Report

Posted 3 months ago

“Excellent service and price.”

Helpful Report

Posted 3 months ago

“Good service and castors good quality”

Helpful Report

Posted 3 months ago

“I ordered small castors and they came with in a couple of days. It was just as l requested and l was able to fit them to the chair even before the invoice came. The parcel was even labelled with a return address and phone number, - great service like no other.”

Helpful Report

Posted 4 months ago

“Most important thing for me is the quality of the goods you sell ,and so far top class . Delivery was on time too.”

Helpful Report

Posted 4 months ago

“Excellent service and communication”

Helpful Report

Posted 4 months ago

“The right product at a good price. Quality of product and delivery all as promised.”

Helpful Report

Posted 4 months ago

Ross Handling Ltd is rated 4.8 based on 9,756 reviews