Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,843 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,843 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 20th March 2025

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed an order and paid for it with my personal credit card. I required an invoice to be made out in my name and filled in these details under the billing details section of the internet ordering form. For reasons unknown, Ross have issued an invoice made out to the company that I work for (which was detailed under the delivery details section of the form). Despite repeated email requests, I have not yet received an invoice made out in my name. I have received an email telling me that I filled in the order form with my company name under the billing details - this is not the case. It should not be a problem to send me an invoice made out in my name and I frustrated that they cannot meet this simple request.”

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Posted 10 years ago

“great service many thanks”

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Posted 10 years ago

“Muy mala calidad estaba el material reseco y se han roto todos.”

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Posted 10 years ago

“Easy to use web site, swift delivery and I was kept informed of the delivery process via email - would definitely use these guys again!”

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Posted 10 years ago

“Unfortunately the wheel was the wrong size - I thought that a 22cm wheel would be the size of the wheel rather than the total size of wheel plus tyre. As I had no means to return it I have had to accept the loss and had to buy what I wanted locally.”

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Posted 10 years ago

“2 day delivery has so far taken 7 days and I still have no tracking number let alone any goods”

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Posted 10 years ago

“I have put "very poor", although the error was corrected - but unfortunately a day too late. I ordered some good quality castors for a table tennis club. The ones sent by Ross Castors were not the type ordered, were their cheapest type, and would not have been up to the job. They were needed for the Tuesday evening so I was not best pleased.”

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Posted 11 years ago

“Delivery good and quick. However the wrong size was sent although the paperwork showed the correct size. Rung to explain and matter settled over the phone”

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Posted 11 years ago

“easy transaction, good service”

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Posted 11 years ago

Ross Handling Ltd is rated 4.8 based on 9,843 reviews