Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,752 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,752 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Like previous purchase very prompt dispatch and delivery. This time went for solid plastic castors (TW35) as had option of a brake but they are not as easy rolling as previous rubber wheeled variety and are easily catch running on an uneven surface.”

Helpful Report

Posted 3 years ago

“I ordered a solid wheel barrow wheel from Ross Castors on 10th June. On the 15th I received an email to say that there were production delays and my delivery date would be pushed back. I could wait or cancel my order. A further 2 emails were sent advising of further delays, but my wheel was eventually delivered on 27th July. These were production delays, ROSS Casters are not the manufacturers. They had no control over the production and could only keep me notified. No other company has kept me informed of delays so personally or repeatedly and I would gladly use them again given this track record.”

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Posted 3 years ago

“Can not fault the service and prompt delivery.”

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Posted 3 years ago

“Needed a wheel for my wheelbarrow. Good advice given by a real person. Arrived promptly ...good solid wheel (Hammerlin puncture proof) ... with the necessary characteristic of being round!”

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Posted 3 years ago

“Easy ordering via website, fast dispatch and quality products”

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Posted 3 years ago

“Great product and value from product selection.ease of ordering to delivery and fitment.”

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Posted 3 years ago

“Friendly and helpful staff and fantastic delivery. Castors are top quality. Will definitely be buying from ROSS again. Thanks !”

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Posted 3 years ago

“Excellent company to deal with.”

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Posted 3 years ago

“very good company fast delivery the wheels fitted my wifes shopping trolley perfectly could not find the same anywhere else”

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Posted 3 years ago

“Excellent speedy service with all the bits I needed for a project of mine namely a sailing dinghy anchor drum axle with 20mm plastic bearings to fit a 1" diameter drum. Finished off with a spring clip and washer. See piccie.”

Ross Handling Ltd 5 star review on 2nd August 2021

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Posted 3 years ago

“Good product delivered professionally”

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Posted 3 years ago

“Helpful customer services advice and video to explain clearly how to measure for the correct size wheel replacement with new axle part. Ordering then made simple and the delivery efficiently made. Wheel now fixed to everyone's satisfaction. Thank you.”

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Posted 3 years ago

“Great product range. Needed castors for an IKEA chair so I could use on laminate floor. Ross had just the thing I needed.”

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Posted 3 years ago

“Excellent service and product”

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Posted 3 years ago

“I was so impressed with the service I received from ROSS Castors. They were very helpful in advising me which wheel I needed for my wheelbarrow and it arrived two days earlier than I had expected. I am very happy with their service and will definitely use them again.”

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Posted 3 years ago

“I ordered the puncture-proof wheels 'cos loads of thorns in the garden and kept getting puncture in Pneumatic wheelbarrow wheels. Order took a while to come but I was kept in touch with delays in delivery. Now arrived and fitted:-just the job: no more punctures! Thanks!!”

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Posted 3 years ago

“Although the part I required wasn’t in stock and the projected delivery date was exceeded they kept me up to date and handled other enquiries promptly”

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Posted 3 years ago

“The Barrow wheel we purchased was very good but unfortunately they use DPD for delivery. Original driver simply pushed the (unsigned) "we missed you" card through the letterbox without trying the doorbell.”

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Posted 3 years ago

“Ross had a problem with their supplier but kept me fully-informed throughout and delivered promptly as soon as they were able. Would use them again.”

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Posted 3 years ago

“Good quality product and fast delivery👌 Easy to navigate website”

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Posted 3 years ago

Ross Handling Ltd is rated 4.8 based on 9,752 reviews