Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,750 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,750 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service. (pity about DPD!)”

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Posted 3 years ago

“I bought a five-castor swivel chair in August this year from a well-known chain store. Within a month one of the castors broke and a second castor started to come apart. (I am not overweight so they can't blame me.) At that point I turned to Ross for replacements and they provided five superior castors, which fitted perfectly and show no signs of deterioration to date.”

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Posted 3 years ago

“Order was dealt with smoothly and tyres arrived next day, well ahead of the expected schedule. Tyres were badly compressed (probably during delivery) and needed tubes fitting to get them inflated but seem fine once on.”

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Posted 3 years ago

“great stuff!”

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Posted 3 years ago

“One of two items was delivered, had to report, second item was delivered somewhere else I never received it.”

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Posted 3 years ago

“Well it’s the first time I used Ross castors and can honestly say they are great to deal with and prompt service and delivery.The parts I needed were of good quality but time will tell yet on durability I would recommend them certainly.”

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Posted 3 years ago

“We have been putting things on wheels for many years now, in the house, outside and in the workshops, and this gets more necessary as we grow older. Ross Castors’ standards of service and manufacture are excellent and we would recommend them to anyone. Charles Crowther”

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Posted 3 years ago

“I ordered 6 wheels with bearings - received 2 with and 4 without. Called customer service (3 times) eventually said they would send out bearings for other 4 wheels “is that ok”? No it’s not as internal bores of wheels are different. Checked “downstairs” again and said that’s right will send 4 wheels with bearings this week…….. they haven’t and I haven’t received a call to notify me of delay or when I can expect them…… it’s not been a great experience.”

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Posted 3 years ago

“A quality set of castors as always from Ross. Ordered to replace a rather noisy hard plastic set on a new bin trolley. The new ones are a great deal quieter.”

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Posted 3 years ago

“Very impressed with the speedy delivery, the outer box was damaged but the goods inside were perfect.”

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Posted 3 years ago

“Ross was very helpful, his instructions and the advice he gave me saved a lot of time and i got exactly what I needed from his site.”

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Posted 3 years ago

“Products excellent value for money. Brilliant service. Ordered on Thursday afternoon and delivered Friday afternoon.”

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Posted 3 years ago

“I recently purchase wheelbarrow wheel .I was not certain which wheel was the correct one but talking about it with the staff it was sorted .The wheel was delivered before the stated time and fitted perfectly.Thanks for your efforts. Tony Aldred”

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Posted 3 years ago

“Good service good product good price”

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Posted 3 years ago

“Very helpful, very quick delivery. Excellent service”

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Posted 3 years ago

“excellent service, good product which arrived before the expected ETA. Many thanks”

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Posted 3 years ago

“I wish I had discovered Ross Castors many years ago, I have been trying to find suitable castors to repair a Victorian arm chair and the brass castors were easy to fit and look very authentic.”

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Posted 3 years ago

“good service”

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Posted 3 years ago

“Great service, prompt delivery.”

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Posted 3 years ago

“very good wheels”

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Posted 3 years ago

Ross Handling Ltd is rated 4.8 based on 9,750 reviews