Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,747 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superbly smooth running castors. Perfect for our travertine floor.”

Helpful Report

Posted 1 year ago

Thank you so much, David, for the 5-star rating of Ross Handling Ltd! We are very grateful for your loyal patronage. We are delighted that you found our castors "superbly smooth running" and "perfect for your travertine floor". Your endorsement means a great deal to us and we very much appreciate it.

Posted 1 year ago

“First time of using this company, got exactly what I wanted with a quick no-fuss delivery, although I am not a large user of hardware and engineering supplies I will certainly recommend you.”

Helpful Report

Posted 1 year ago

Thank you, Trevor, for your 5 star rating of Ross Handling Ltd. We are so happy to have been able to deliver an efficient service with no fuss. It fills us with joy to receive such encouraging words from a satisfied customer, particularly one new to the company. We are proud to be the team you'll be suggesting to others, and we look forward to helping many more in the future.

Posted 1 year ago

“Good product and service”

Helpful Report

Posted 1 year ago

Thank you Ian for the amazing 5 star rating of Ross Handling Ltd. We greatly appreciate your kind words about our good product and service. We are thankful to have you as a loyal customer and look forward to serving you again soon!

Posted 1 year ago

“Great range, good prices and quick delivery”

Helpful Report

Posted 1 year ago

Thank you so much Graham for your 5 star rating for Ross Handling Ltd! We really appreciate your kind words. We would also like to thank you for being a loyal and valued customer.

Posted 1 year ago

“Perfect for what I need ,been looking for tubes for a while now and these are best prices”

Helpful Report

Posted 1 year ago

Hey Derek, thank you so much for providing us with a 5 star rating! We're so pleased to hear that the Ross Handling Ltd tubes are perfect for what you need, and that you found them at the best prices. Thanks again for the review!

Posted 1 year ago

“excellent service”

Helpful Report

Posted 1 year ago

Thank you so much, Janet, for your five star rating of Ross Handling Ltd! We are so pleased you received excellent service from us. It is our goal to make sure our customers are happy and we are delighted to know we have achieved that with you.

Posted 1 year ago

“Ordered and delivered next What more can I say . fairly priced Well done”

Helpful Report

Posted 1 year ago

Thank you so much, David, for your 5 star rating of Ross Handling Ltd! We really appreciate it. We're delighted to hear that you had a great experience with ordering and delivery; we strive to make the best experience possible for each customer. We're glad you think our prices are fair. Well done!

Posted 1 year ago

“Good company to deal with.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Ross Handling Ltd! We are grateful for your positive review and pleased to hear that our services have kept you satisfied. We are glad you think we are a good company to deal with!

Posted 1 year ago

“The correct parts were easily identified giving us the reassurance of the speaker's knowledge. Excellent speedy delivery and now fitted to the wheelchair 5 out of 5”

Helpful Report

Posted 1 year ago

Thank you so much, John, for the wonderful 5 star rating for Ross Handling Ltd! We are so glad that the correct parts were easily identified and that you appreciated the speaker's knowledge. It is great to hear that the delivery was speedy and the parts were fitted to the wheelchair - 5 out of 5! We are delighted that you had a great experience with us.

Posted 1 year ago

“Very pleased with the product”

Helpful Report

Posted 1 year ago

Thank you so much for the 5-star rating, Janice! We are very pleased that you are very pleased with the product. We appreciate your kind words and support!

Posted 1 year ago

“Delivery prompt, castors ok, problem with the 32mm castors, the colour of the China wheel is black not brown.”

Helpful Report

Posted 1 year ago

Hi John, Thank you so much for your feedback about Ross Handling Ltd. We value your input and work hard to make sure our customers are satisfied with their experience. We hope you’ll be pleased to hear that we are constantly looking for ways to improve our services and make sure our customer's needs are met. If there’s anything else we can do for you, please don’t hesitate to reach out. We appreciate your support and are here to help. Thanks again!

Posted 1 year ago

“Good service”

Helpful Report

Posted 1 year ago

Thank you Sarah for giving us a 5 star rating! We really appreciate it and are glad to hear that you had a great experience with our good service.

Posted 1 year ago

“I placed an order on 27th September it is now 10th October and I have not received the items”

Helpful Report

Posted 1 year ago

Thank you so much for your feedback Mal. I am sorry to hear that it has been over two weeks since you placed the order, but have not yet received it. That falls below our usual high standards of delivery and I apologize for the inconvenience this has caused. We are investigating this issue with our despatch team and you will receive your goods asap. Thank you again for taking the time to let us know about your experience.

Posted 1 year ago

“It was very easy to order a new pair of wheels for my 50-year-old plus sack truck. The parts arrived very quickly and the price was also very competitive. Thank you Ross handling for resolving the issue of my broken wheels. I would absolutely recommend this company.”

Helpful Report

Posted 1 year ago

Thank you, Karen, for your positive feedback about Ross Handling Ltd! We appreciate your kind words and are delighted to hear that our customer service helped you resolve your issue! We are thankful for your 5-star rating and we look forward to serving you again in the future.

Posted 1 year ago

“I found the whole experience from. Phoning up. My order explained to me. The ordering of the items,payment. To the delivery and the items in it what was ordered. Not damaged. I found it all very easy to deal with and wouldn't hesitate using RH again”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Ross Handling Ltd! We are so pleased to hear that you found the whole experience a breeze. We are delighted that you would not hesitate to use us again and we look forward to being of service to you in the near future.

Posted 1 year ago

“I didn't find the wheelbarrow wheel sizing information very intuitive but the short video helped a lot. Order processing and delivery was very straight forward and all on time.”

Helpful Report

Posted 1 year ago

Thank you for your 4 star rating, Simon! We appreciate the feedback and are glad to hear that the order processing and delivery was straightforward and on time. We apologize that the wheelbarrow wheel sizing information wasn't intuitive enough, but we are glad that the video helped. Thank you for your business!

Posted 1 year ago

“Brilliant company, from ordering to delivery a few days later. will use again. many thanks”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating and kind words about Ross Handling Ltd., Steve! We really appreciate it. We are so glad that you had a great experience from ordering to delivery and that you will be using us again. Thank you again for your support!

Posted 1 year ago

“Arrived on time. Look great on foot stool.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Ross Handling Ltd! We are thrilled to hear that our product arrived on time and looks great on the footstool. Your satisfaction is very important to us, and we appreciate you taking the time to let us know.

Posted 1 year ago

“Responded really quick after plassing order.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating of Ross Handling Ltd., Glenn! We're so pleased to hear you got a fast response to your order! We are very grateful for your loyalty to us as a customer.

Posted 1 year ago

“Item arrived quickly, suitably packaged and the item was as described”

Helpful Report

Posted 1 year ago

Thank you so much, David, for your 5 star rating of Ross Handling Ltd. We are so glad that the item arrived quickly, was suitably packaged and exactly as described. It means so much to us that you shared your experience with us.

Posted 1 year ago

Ross Handling Ltd is rated 4.8 based on 9,747 reviews