Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,747 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The caster wheels were exactly what was required for a wheelchair repair and are running as smooth as silk. My mum says her wheelchair is purring like a Rolls Royce!!”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Ross Handling Ltd Robin, we really appreciate it. We're delighted to hear that the wheels were exactly what was required for your mum's wheelchair repair and that she is now able to ride in comfort. We strive to provide the best service for our customers so it's fantastic to hear that we've managed to make your mum's experience a positive one. Thank you again!

Posted 1 year ago

“Good products, prompt service”

Helpful Report

Posted 1 year ago

Thank you, Paul, for your 5 star rating of Ross Handling Ltd! We really appreciate your feedback - it's great to hear that we have delivered both good products and prompt service!

Posted 1 year ago

“Arrived perfect and on time. What more can you ask?”

Helpful Report

Posted 1 year ago

Thank you so much for the wonderful 5 star rating of Ross Handling Ltd! We are so happy to hear that our product arrived perfect and on time. We really appreciate your kind words and are thankful that you are so satisfied with our services!

Posted 1 year ago

“Order arrived promptly and was well packaged.”

Helpful Report

Posted 1 year ago

Thank you, John, for your 5 star rating of Ross Handling Ltd! We're glad to hear that your order arrived promptly and was well packaged. We appreciate your feedback and will strive to continue to provide excellent service in the future.

Posted 1 year ago

“Great company. Easy to source spares and full kit. Website very clear. Post sale communication is first class. Unusually good customer experience”

Helpful Report

Posted 1 year ago

Thank you very much for your 5 star rating and kind words! We are delighted that you have had a great experience with Ross Handling Ltd, finding the spares and kits easy to source and our website being clear. Our first-class post sale communication has made for an unusually good customer experience and we are glad it was satisfying for you.

Posted 1 year ago

“Good product despatched quickly”

Helpful Report

Posted 1 year ago

Thank you so much, Hugh, for your 5-star rating of Ross Handling Ltd! We are so pleased that you liked the product we dispatched to you quickly - it means so much to us!

Posted 1 year ago

“Very helpful and quick delivery”

Helpful Report

Posted 1 year ago

Thank you so much, Jayne, for your 5-star rating of Ross Handling Ltd. We are pleased to hear that you had a positive experience with us, from our very helpful staff to our quick delivery. We really appreciate your loyalty!

Posted 1 year ago

“good service, prompt replies to queries”

Helpful Report

Posted 1 year ago

Thank you, Richard, for your 5-star rating of Ross Handling Ltd. It's great to hear that you were pleased with the good service and prompt replies to your queries. We really appreciate your feedback!

Posted 1 year ago

“Arrived promptly and good quality well pleased.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating, Stephen! We are glad to hear that our products arrived promptly and were of good quality - we are pleased that it has met your expectations!

Posted 1 year ago

“Good selection of quality castors delivered very quickly. Excellent service.”

Helpful Report

Posted 1 year ago

Thank you so much, Adrian! We are so pleased to hear that you were satisfied with your experience with Ross Handling Ltd. We truly appreciate your kind words about our quality castors and prompt delivery. We also thank you for being a loyal customer.

Posted 1 year ago

“This was an exercise in how things should be done! Excellent ordering, packing and delivery in an extra fast time! Thanks Ross Handling!”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Ross Handling Ltd! We are very happy to hear that the ordering, packing and delivery process was done in an excellent and speedy manner. Your review helps us ensure that we continue to provide outstanding service. We are glad that you have had a positive experience with Ross Handling Ltd - This was an exercise in how things should be done! We appreciate your kind words and your 5 star rating. Thank you again!

Posted 1 year ago

“The castors I ordered were delivered within 2days which was quicker than expected but much appreciated. Great service and a quality product which was perfect fo my requirements.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Ross Handling Ltd! We are pleased to hear that the castors you ordered were delivered within 2 days, quicker than expected! It is truly appreciated. We are so glad to be providing a quality product to meet your needs. Thank you for being a loyal customer.

Posted 1 year ago

“just what I needed, will use this site again”

Helpful Report

Posted 1 year ago

Thank you, Peter, for giving Ross Handling Ltd a 5-star rating! Your review was just what I needed, and I'm glad that this site was helpful to you. We really appreciate your loyalty and look forward to having you as a customer again in the future!

Posted 1 year ago

“First class service, castors received within two days now fitted.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating, Harry - we really appreciate it! We are glad to hear that you had a smooth and pleasant experience with our First Class Service, and were happy to receive and fit your new castors within two days!

Posted 1 year ago

“Great website. Easy to use and quick delivery”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating Colin! We are glad that you found our website easy to use and that your delivery was quick. We appreciate your kind words!

Posted 1 year ago

“Great service, great product and the telephone sales person was a delight to deal with”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating and kind words, Mark! We really appreciate the compliments about our great service, great product, and telephone sales person. It is always our goal to deliver the highest level of satisfaction to all of our customers!

Posted 1 year ago

“Always efficient and reliable !”

Helpful Report

Posted 1 year ago

Thank you so much Elizabeth for your 5 star rating of Ross Handling Ltd and for your kind words "Always efficient and reliable !" We really appreciate your loyalty as a customer.

Posted 1 year ago

“Excellent service information about the delivery was top-class and speedy. Even though it was a small order I felt they cared, I would certainly recommend them and use them again”

Helpful Report

Posted 1 year ago

Thank you Keith for your 5 star rating of Ross Handling Ltd! We are delighted to hear that our services and delivery information met and exceeded your expectations. It is always gratifying to know that our customers are happy with the services provided, even with small orders. We appreciate your kind words and look forward to even more successful working relationships in the future. Thank you again for your praise!

Posted 1 year ago

“My requirements were met with speed and efficiency”

Helpful Report

Posted 1 year ago

Thank you so much Maggie for your 5-star rating of Ross Handling Ltd! I'm so glad that your requirements were met with speed and efficiency. Your high opinion on of our services is very much appreciated.

Posted 1 year ago

“Ordered and arrived prompt good service thank you”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating, Robert! We appreciate your feedback and are glad to hear that your order arrived promptly and that you had a good service experience. Thank you!

Posted 1 year ago

Ross Handling Ltd is rated 4.8 based on 9,747 reviews