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Ross Handling Ltd Reviews

4.8 Rating 9,747 Reviews
98 %
of reviewers recommend Ross Handling Ltd
4.8
Based on 9,747 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Ross Handling Ltd Reviews

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Quick efficient service
Helpful Report
Posted 1 year ago
Thank you so much, Paul, for your 5-star rating of Ross Handling Ltd. It's so wonderful to hear that our quick and efficient service was able to meet your needs. We very much appreciate your kind feedback.
Posted 1 year ago
The items were easily ordered and delivery time was excellent. Exactly what I needed for my job and saved a lot of time searching for alternatives. Thank you
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Posted 1 year ago
Thank you so much for rating Ross Handling Ltd with 5 stars! We’re delighted to hear that the items were easily ordered, the delivery time was excellent and they were exactly what you needed for your job. We especially appreciate you as a returning customer and thank you for your loyalty - we look forward to working with you again soon!
Posted 1 year ago
good value and prompt delivery
Helpful Report
Posted 1 year ago
Thank you so much for giving Ross Handling Ltd a 5 star rating! We are delighted that you had a good experience with our good value and prompt delivery. Thank you for being a repeat customer - we really appreciate your loyalty.
Posted 1 year ago
Great Products and service will use again
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Posted 1 year ago
Thank you, Jonathan, for your wonderful 5 star rating of Ross Handling Ltd. We are delighted that you are finding great products and service and plan to use us again. We appreciate your loyalty and are very grateful for your repeated custom.
Posted 1 year ago
Quality product excellent service! Very pleased.
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Posted 1 year ago
Thank you so much, David, for your 5 star rating of Ross Handling Ltd. We are extremely pleased that you are satisfied with our quality product and excellent service. It is truly a pleasure knowing that we have been able to build the trust of a repeat customer like you. Thank you again for your kind remarks!
Posted 1 year ago
Very quick delivery. Thanks.
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Posted 1 year ago
Thank you so much, Mike, for your fantastic 5-star review! We appreciate you taking the time to share your experience with us. Very quick delivery. Thanks! We are so glad to see that you are a returning customer! Your loyalty is much appreciated.
Posted 1 year ago
Quick response to query and when order placed very quick delivery.
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Posted 1 year ago
Thank you so much for your amazing 5 star rating of Ross Handling Ltd. We are delighted that you appreciate our quick response to queries and fast delivery when an order is placed - much appreciated. Most importantly, thank you for being a repeat customer and for choosing us to meet your handling needs. We look forward to delivering further exceptional service in the future.
Posted 1 year ago
Really great service backed up by helpful advice for the right products. Fair price aswell
Helpful Report
Posted 1 year ago
Thank you Charlotte for your kind words and for your 5 star rating! We are delighted to hear that you experienced really great service and helpful advice with the right products. We are also thankful that you appreciate the fair price of our services. Moreover, we are grateful for your loyalty and we look forward to serving you again soon.
Posted 1 year ago
No problems or issues here, I contacted the Company seeking some advice on suitable castors, this was duly received, and I ordered accordingly. It was all very simple & straight-forward with the goods arriving a few days later. I've fixed the castors onto the sofa legs and they work very well; which of course has made it so much easier to move as and when required.
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating of Ross Handling Ltd! We really appreciate your returning loyalty and are glad that the castors worked out perfectly for your needs. It is always our goal to provide top quality service, so we are delighted to know that you had a pleasant and stress-free experience. We hope to continue seeing you as a returning customer!
Posted 1 year ago
Excellent product and delivery super quick!
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Posted 1 year ago
Thank you so much Bobbie for your 5 star rating of Ross Handling Ltd! We are so thrilled to hear that you had an excellent experience with our product and delivery! We greatly appreciate your repeat custom.
Posted 1 year ago
Good product delivery on time
Helpful Report
Posted 1 year ago
Thank you Steven for your 5 star rating of Ross Handling Ltd! We really appreciate the kind words and are happy to know that you had a positive experience with our product delivery on time. We appreciate your loyalty as a repeating customer!
Posted 1 year ago
Very quick delivery
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Posted 1 year ago
Thank you so much, Miss, for your 5-star rating of Ross Handling Ltd and for mentioning our very quick delivery! We are so pleased that you have been happy with our service and that you are a returning customer. We greatly appreciate your business!
Posted 1 year ago
Took much longer than I had hoped for the order to arrive but it arrived in good condition and I'm happy with it.
Helpful Report
Posted 1 year ago
Thank you for taking the time to provide us with your feedback, Phil. I can confirm that the goods left us a on the 3rd May after the order was placed on the 2nd as promised. It does look as thought the parcel has been stuck in the DPD system and not made its way to you. I have requested that our despatch team get a replacement out to arrive with you asap.We're extremely sorry for any inconvenience caused and of course contact can be made with our customer service team at any point on 0116 2764987
Posted 1 year ago
Everything as described. Good comms and very happy with the product.
Helpful Report
Posted 1 year ago
Thank you Charlie for the five-star rating of Ross Handling Ltd! We are very pleased that everything was as described and that you were pleased with the product. We are especially grateful for your repeat custom, and we look forward to helping you again soon.
Posted 1 year ago
The service was excellent thank you will definitely use again.
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Posted 1 year ago
Thank you for the 5 star rating of Ross Handling Ltd, Richard! We are thrilled to hear that you found our service excellent and that you plan on returning again. We really appreciate your loyalty and look forward to having you as our customer in the future.
Posted 1 year ago
I purchased 2 inner tubes, both were as described and of good quality for the price. Despatched within agreed timescales, arrived in good condition. Will use again
Helpful Report
Posted 1 year ago
Thank you so much for your 5 star rating, Richard! We're glad to know that you were satisfied with both the inner tubes and our handling of your purchase. We appreciate the fact that you would use us again and we look forward to providing you with even more top-notch service in the future.
Posted 1 year ago
The experience of purchasing spare parts from Ross Handling was a pleasant and simple transaction due to their competitive pricing and swift delivery of a good quality product. Thank you Ross Handling.
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Posted 1 year ago
Thanks John for your fantastic rating of our services! We're pleased to hear that your experience of purchasing spare parts from us was a pleasant and simple one. We appreciate your continued patronage - thank you for being a loyal customer!
Posted 1 year ago
Excellent service and a very good bearing
Helpful Report
Posted 1 year ago
Thank you so much for your fantastic 5 star rating of Ross Handling Ltd! We are thrilled to hear you enjoyed our service. We appreciate your loyalty as a repeat customer and look forward to seeing you again!
Posted 1 year ago
Easy to order very quick delivery arrived in perfect working order and was updated of status of delivery every step of the way
Helpful Report
Posted 1 year ago
Thank you for your 5-star rating and kind words, Paula! We are delighted to hear that ordering from us was easy, your delivery was quick and arrived in perfect working order. We are so glad that you were kept updated throughout the whole process. Thank you for being a loyal customer of Ross Handling Ltd.
Posted 1 year ago
My castors are brilliant quality and came on time as well. If you want good quality items then this is the store to buy from. I will be purchasing again from Ross Handling in the future.
Helpful Report
Posted 1 year ago
Thank you for your 5 star rating of Ross Handling Ltd, Andrew! We are pleased to hear that your castors are of great quality and on time. We truly appreciate your kind words and are delighted that you plan on purchasing from us again in the future.
Posted 1 year ago
Ross Handling Ltd is rated 4.8 based on 9,747 reviews