Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,776 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Knowledgeable staff, great service”

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Posted 2 years ago

Thank you so much for taking the time to leave us a rating

Posted 2 years ago

“I've already received a compliment on these wheels. I've added them to an antique reading chair. The aim was to stop the chair marking our new floor. They are a lovely brass colour which tones well with the wood and the rubber band that stops them marking the floor is quite stylish as well as functional. All in all I'm very pleased.”

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Posted 2 years ago

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Posted 2 years ago

“Excellent service. Fast email response and also informed me via phone about my order. Fast delivery as always.”

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Posted 2 years ago

Thanks so much for sharing your experience with us. We hope to see you again soon

Posted 2 years ago

“Very good customer service. Very helpful. Website needs revisiting as it is difficult to pay!”

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Posted 2 years ago

Thank you for your review. The website is currently being worked on and we are grateful for your feedback regarding this.

Posted 2 years ago

“Had a stock issue, kept me well informed and items arrived in good time. Haven’t fitted items yet (inner tubes) but trust will all be good. Thank you.”

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Posted 2 years ago

Thank you so much for taking the time to leave us a 5-star review

Posted 2 years ago

“Very good selection at very reasonable prices. Delivery was quick. Excellent service.”

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Posted 2 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review

Posted 2 years ago

“All good thank you”

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Posted 2 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Posted 2 years ago

“Ordered on 5th December 2022 told delivery would be 7th December 2022 still have not received the wheels contacted customer services they said would chase the courier still have not arrived with no notifications as of 13/12/22.”

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Posted 2 years ago

We’re so sorry that your experience did not match your expectations. I have jumped on this now for you and can see that there has been courier issues. I have requested a new parcel is despatched to arrive with you aspa. any issues please give us a call and we will happily resolve straight away for you.

Posted 2 years ago

“I have just fitted these wheels to my Wife's rollator, they look very good and fitted well. I got them to replace the very hard flat treaded wheels supplied with the rollator. Your wheels have got rounded treads which might give a smoother ride but I had hoped they might have a slightly softer compound to soften the ride even more. We have not had a chance to try them outside yet as we are covered in snow and ice, but I will update this review when we manage to get outside again.”

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Posted 2 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Posted 2 years ago

“Great product timely delivery.”

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Posted 2 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 2 years ago

“Good quality brass castors at good price too. Staff very helpful when required just another one.”

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Posted 2 years ago

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

Posted 2 years ago

“Poor customer service”

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Posted 2 years ago

Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.

Posted 2 years ago

“Easy to navigate web site. Efficient delivery”

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Posted 2 years ago

“Quick efficient service with quality items at reasonable prices”

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Posted 2 years ago

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work

Posted 2 years ago

“easy to use web site and prompt delivery”

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Posted 2 years ago

Thank you for the 5* review We hope to see you again soon

Posted 2 years ago

“Top job right item fast delivery thanks very much”

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Posted 2 years ago

Many thanks or the 5* review

Posted 2 years ago

“Great service and the product was what I needed”

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Posted 2 years ago

So pleased to hear you are happy with the service received! We hope to see you again!

Posted 2 years ago

“I am extremely pleased with the service. The order came on time and is exactly what I ordered.”

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Posted 2 years ago

Thank you for taking the time to leave us a 5* review, Your comments will be passed on to the team to keep up the good work!

Posted 2 years ago

“Customer services were very helpful and knowledgeble. delivery was smooth and quick”

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Posted 2 years ago

Great to hear you are happy with your experience with us! We hope to help you with any future requirements. Thank you for the 5* review!

Posted 2 years ago

“Good product, fast service, all good.”

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Posted 2 years ago

Thank you for taking the time to leave us a 5* review!

Posted 2 years ago

Ross Handling Ltd is rated 4.8 based on 9,776 reviews