Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,747 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with customer service, I made a mistake with my delivery address and you sorted it very promptly for me. Thank you.”

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Posted 1 year ago

We are incredibly grateful that you took the time out to leave us a 5-Star review

Posted 1 year ago

“Small order, quick reply and excellent service. More than happy, many thanks.”

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Posted 1 year ago

Thank you for the 5 star rating

Posted 1 year ago

“Excellent service but let down by couriers who took two days to find us. We watched the driver go past without looking!!”

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Posted 1 year ago

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

Posted 1 year ago

“This was a perfect transaction, the online description was superb and the items were despatched quickly. The wheels that arrived were exactly as I had ordered them but due to my miscalculations they were not right for the job I had undertaken. This was not the fault of Ross Handling or of the product, merely being that I did not ask for the dimensions of the spindles. Ross Handling returns are simple and I have returned the items to them and am awaiting the refund, but that always takes a while for any company. If I need wheels in the future I will make sure of every measurement before clicking on Buy. We all learn from past mistakes.”

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Posted 1 year ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Posted 1 year ago

“Brilliant service casters are lovely”

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Posted 1 year ago

We are incredibly grateful that you took the time out to leave us a 5-Star review

Posted 1 year ago

“I bought two casters for an old American rocking chair which I had re-upholstered, they were perfect for what I wanted and finish the chair beautifully! The only disappointment was that there were no screws provided to secure the caster from working loose, they are quite small holes so I might have trouble finding some.”

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Posted 2 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community

Posted 1 year ago

“Tim was very helpful and courteous. Very satisfied with the products. Thank you”

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Posted 2 years ago

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing

Posted 1 year ago

“I had to have a solution for an issue: replacing the static feet on a heavy preparation table. A whatsapp chat with Ross Handling provided a solution. Great service thank you.”

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Posted 2 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review

Posted 2 years ago

“Very good service”

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Posted 2 years ago

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work

Posted 2 years ago

“Quick , correct order, very nice axel and easy to work with and use I found the Checkout a bit clunky and slow .”

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Posted 2 years ago

“Came in good time- was as I expected”

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Posted 2 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review

Posted 2 years ago

“High quality replacement wheelchair castors that proved impossible to source locally. Delivered by Marty Mc.Fly ... Implausably quick delivery!”

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Posted 2 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Posted 2 years ago

“Good product, fast and efficient service, would highly recommend this company.”

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Posted 2 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 2 years ago

“Easy to purchase and quick delivery.”

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Posted 2 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 2 years ago

“My son wanted to stand rather than sit when playing his piano at gigs and I had to come up with a way to extend his stand by about 100mm. I bought 4 Tilting Adjustable Feet M8 x 100mm with a 32.5mm base diameter. Now when he prepares for a gig, he unscrews the small ones and screws these in, no problem. Great product and will definitely consider this company for other things. Delivered with reasonable time also.Cheers.”

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Posted 2 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Posted 2 years ago

“One of the tyres delivered was not the brand advertised and I received no response from Ross customer services”

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Posted 2 years ago

Thank you for getting in touch and i am sorry to hear there has been issues with your delivery. The incorrect item seems to have been despatched to you. I have requested that the correct item is sne out to be with you shortly. Apologies for any inconvenience caused.

Posted 2 years ago

“Brilliant and expedited service. I needed 2 x puncture-proof wheels (400mm diam/80mm core length/20mm core diam) for a large capacity wheelbarrow and received them within 2 working days. Now they are fitted, no more flat tyres or the inner tube valve stem disappearing in the valve hole of the wheel. Well done Ross.”

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Posted 2 years ago

Thank you for the 5 star rating

Posted 2 years ago

“Great service and great product! 10 of 10”

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Posted 2 years ago

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future

Posted 2 years ago

“Great service, delivered day after ordering”

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Posted 2 years ago

Thanks so much for sharing your experience with us. We hope to see you again soon

Posted 2 years ago

“the items were as described deliver was in good time very pleased”

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Posted 2 years ago

We are so grateful for your review. Thanks for sharing your rating with us and the community

Posted 2 years ago

Ross Handling Ltd is rated 4.8 based on 9,747 reviews