Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,752 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,752 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for our castor, fits perfectly and it came in double quick time. Excellent service.”

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Posted 3 years ago

“Swift service. Recieved goods were exactly as ordered. Thanks Craig B”

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Posted 3 years ago

“Small order (5 wheels) placed on a Saturday evening knowingly that it only would get processed on a Tuesday due to the bank holiday - Order processed and dispatched on Tuesday, received Wednesday with the invoice following in digital format later on Wednesday. In my case the wheels came in a postage bag which is adequate for the item and the quantity I ordered.”

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Posted 3 years ago

“Placed an online order for a Hammerline wheelbarrow wheel and it was delivered in two days. Excellent service and price.”

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Posted 3 years ago

“The product arrived ahead of schedule. There was a fault with the part and when I reported this Ross offered me a refund or new part. I took the refund on this occasion. Ross communicated that I could do as I wished with the original part. I took it upon myself to repair/make the part operate and this I did with heavy tools, as turned out easily. I reported back to Ross that I have been able to resolve the matter having repaired the part and I offered to repay the refunded monies. Ross came straight back to me saying that as I had done the necessary to get the part working, I should keep the part and make use of it. Fantastic company who deserve the same support from their customers that they in the first instance extend to their customers. I will use again.”

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Posted 3 years ago

“Excellent service, delivery and quality products received. Will purchase again!”

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Posted 3 years ago

“Really impressed with Ross Castors. Emailed as I was not sure how to order my exact requirements and had a prompt reply from Leanna Steele on how to proceed. Ordered online and order number sent to Leanna who made sure my order was fulfilled. All this was on a Friday and my order arrived the next day. Absolutely a first class service. Regards Terry Clarke.”

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Posted 3 years ago

“After much searching for a particular castor for months Ross castors came up trumps in providing the one I required.”

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Posted 3 years ago

“Needed a new wheel for my old wheelbarrow. Rang and a very helpful chap identified suitable ones. Ordered one on line and it came the next day. Highly recommended”

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Posted 3 years ago

“Had Problem with ride on mower tyres this was quickly resolved to my satisfaction. Would use again as you can talk to real person and delivery was quick.”

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Posted 3 years ago

“Called to request ifo on replacement wheels to my Youngman Ali Scaffold Towers….The tech man on the phone was very helpful and certainly knew his products …Easy purchase and arrived three days later.Completely the correct replacement…Very switched on Company .Brilliant service,very fair price also…Highly Recomend..Thanks….johnwilcockandson.co.uk”

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Posted 3 years ago

“First class service”

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Posted 3 years ago

“Very good castors. Shipped and delivered very quickly Worth every penny.”

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Posted 3 years ago

“Excellent in all ways . Simple ordering & payment. Delivery tracked with up dates. No problems at all Well done.”

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Posted 3 years ago

“Easy to order. Fast delivery. Excellent products. Would recommend.”

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Posted 3 years ago

“Great service. Prompt,and efficient.”

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Posted 3 years ago

“delivery and availability was great for the items I needed”

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Posted 3 years ago

“Delivered quickly. Great.”

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Posted 3 years ago

“10 out of 10 for service and product quality”

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Posted 3 years ago

“Very good choice of stock , and fast pick up Time from order to pick up”

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Posted 3 years ago

Ross Handling Ltd is rated 4.8 based on 9,752 reviews