Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,800 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service I received was very good although the wing nut bolts I ordered (M4 &M5) neither were 4/5mm. But this is a common problem especially if there is a possibility that they originate from China. As I need the correct replacements I ordered new ones on Amazon. Again I edged my bets this time ordering M5&M6. Guess what, M6 were 5mm Please note I used a digital garage to measure original and replacement bolts.”

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Posted 2 months ago

“These are very well made and are easy to fit do a great job”

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Posted 2 months ago

“When compared to other online options the Ross antique brass castors are in a completely different league in terms of quality of both appearance and function. I would definitely use again.”

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Posted 2 months ago

“Quick and easy ordering process. Kept informed of delivery, which was quick and friendly customer service.”

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Posted 2 months ago

“I ordered the incorrect wheel for my Wheelbarrow which arrived within a couple of days of ordering. I spoke with Ross Handling identified the correct one and returned the incorrect one. The new wheel arrived within a couple of days as did the refund for the incorrect one. Staff were really helpful and pleasant. Service was efficient.”

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Posted 2 months ago

“Quick service. Products as posted. Pricing fine.”

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Posted 2 months ago

“Very fast and efficient service, delivered on time and also kept up with progress on delivery”

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Posted 2 months ago

“Using a general search engine it took me straight to Ross Handling website and straight to the product I was after. Ordering was straight forward. The products appear to be reasonable quality and so, overall, I’m very happy.”

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Posted 2 months ago

“Excellent product. Unfortunately excessive delivery cost.”

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Posted 2 months ago

Dear Mike, Thank you for your review and for sharing your thoughts about your recent experience with Ross Handling Ltd. We're glad to hear that you found our product excellent. However, we truly understand your concerns regarding the delivery costs. We aim to offer competitive pricing on our products, and we regret that our shipping fees did not meet your expectations. Your feedback is invaluable to us, and it will be taken into account as we continually assess our pricing structure to improve our customer experience. If you have any further concerns or suggestions, please feel free to reach out to us. We appreciate your support and hope to serve you better in the future. Best regards, Customer Service Team Ross Handling Ltd.

Posted 2 months ago

“I initially found the product I was seeking through a search engine that took me straight to the Ross Handling website, where I found sufficient info and specs that gave me confidence that I was buying the right thing. The website was easy to use and ordering was straight forward. Delivery was prompt and the product appears to be of good quality. Overall, a good experience!”

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Posted 2 months ago

“Excellent choice of products, great prices, fast delivery and top quality communications. Thanks”

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Posted 2 months ago

“very good experience.Delivered on time thankyou”

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Posted 2 months ago

“As normal great service”

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Posted 2 months ago

“Goods as described, delivered promptly. Robust castors, fit for purpose, repeat purchase based on previous experience.”

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Posted 2 months ago

“Very efficint service”

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Posted 2 months ago

“Great range of products and brilliant service. Couldn't be happier.”

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Posted 3 months ago

“Awesome Company and Awesome top quilty products.”

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Posted 3 months ago

“Easy to order, delivered on time and exacty wanted”

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Posted 3 months ago

“Excellent service and quick delivery. Good prices too!”

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Posted 3 months ago

“Could not fault the service, from beginning to end.”

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Posted 3 months ago

Ross Handling Ltd is rated 4.8 based on 9,800 reviews