Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,773 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,773 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service both involving information and delivery. Superb throughout.”

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Posted 2 months ago

“Product arrived quickly, well packaged and in good condition. Web site would benefit from stating the product I bought is not an exact fit. I would have purchased the solid tyre but none were available in stock.”

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Posted 2 months ago

“Fast delivery and easy ordering.”

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Posted 2 months ago

“The wheels that I purchased are very sturdy and very well made. They have given my trolley a new lease of life and I am very pleased with them.”

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Posted 2 months ago

“Delivered on time, wheels did their job and item was quickly repaired and back in service. Thanks”

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Posted 2 months ago

“Good quality products that fit well”

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Posted 2 months ago

“The products arrived in good time and were exactly what we were looking for”

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Posted 2 months ago

“Ordered a set of new castors for my office chair when one of the wheels broke apart. Website had clear measurements to ensure we chose the right ones. Quick delivery within 2 days as specified and good quality castors meant my chair was back in action in no time!!!”

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Posted 2 months ago

“Product exactly as described. Good quality and rapidly dispatched.”

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Posted 2 months ago

“just superb need l say more”

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Posted 2 months ago

“Easy to use website, quickly found what we were looking for. Items turned up quickly, well packaged. Will use Ross again.”

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Posted 2 months ago

“Excellent service and communication throughout purchase . Refund was also handled and processed without problems. Would use and recommend again”

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Posted 2 months ago

“Great range of bolt sizes. Order fulfilled and delivered promptly.”

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Posted 2 months ago

“Pleased with the product and the delivery service”

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Posted 2 months ago

“There was a delay in delivering wheels. When they did arive they were differant and not as good to ones shown online. When I asked about thisthis I was told that was an old photo and these are the replacemen ones”

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Posted 3 months ago

Dear Stephen, Thank you for taking the time to share your feedback regarding your recent experience with Ross Handling Ltd. We genuinely appreciate your insights, and I want to extend our sincerest apologies for the issues you encountered. I’m truly sorry to hear about the delay in the delivery of your wheels as well as the disappointment regarding the product not meeting your expectations. We understand how frustrating it can be when the item received differs from what was displayed online. Please know that we are actively working to ensure that our images and product descriptions are up to date to prevent this from happening in the future. Your experience is important to us, and we value your input as it helps us improve our services. If there’s anything else you’d like us to assist you with or further discuss, please don’t hesitate to reach out. Thank you once again for your valuable feedback, and we hope to better serve you in the future. Best regards, Customer Service Team Ross Handling Ltd.

Posted 3 months ago

“Ordered the wheels,and couldn't believe how quickly they arrived despite us living on a remote Scottish island,top quality service.”

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Posted 3 months ago

“Good price and very prompt delivery, and it was good to be able to get everything I needed from one place. Very satisfied.”

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Posted 3 months ago

“Super, helpful service, thank you”

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Posted 3 months ago

“very good service and recommended”

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Posted 3 months ago

“All good, delivery on time.”

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Posted 3 months ago

Ross Handling Ltd is rated 4.8 based on 9,773 reviews