Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,747 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not buy anything from this company, they don’t know their products and are just middle Men making money, I ordered specific make and model tyre for ATV and because they couldn’t get item stated in stock sent out another make and tread pattern, you can’t change odd tyre on atv without looking stupid, at’s are all about tyres .”

Helpful Report

Posted 6 months ago

Dear Bruce,Thank you for taking the time to provide feedback about your recent experience with Ross Handling Ltd. We really appreciate your feedback and apologize for the inconvenience caused. We understand that you ordered a specific make and model of tyre for your ATV and were sent a different make and tread pattern instead, which can be frustrating. We completely agree that ATVs are all about the tyres, and we apologize for not meeting your expectations in this regard. With this, we did issue a full refund including shipping at the time the complaint was raised by yourself. Thank you once again for your feedback and for bringing this matter to our attention. We are committed to continuously improving our services and ensuring that our customers have the best experience possible. Best regards, Customer Support Team

Posted 5 months ago

“Faster than planned. Plenty of choice and very fair prices. Will definitely buy off them again in the future. Highly recommended”

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Posted 6 months ago

“great service as always, parts in stock and arrived promptly as promised”

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Posted 6 months ago

“Solid quality materials and a speedy delivery. I’ve screwed these onto a Euro pallet and now it can move about easily. Website was easy to use and could pay using ApplePay.”

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Posted 6 months ago

“Helpful service and good product”

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Posted 6 months ago

“Fast delivery quality items at good prices will highly recommend”

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Posted 6 months ago

“Delivered accurately”

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Posted 6 months ago

“Great value very fast despatch. Will purchase from again”

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Posted 6 months ago

“Great castors and wheels”

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Posted 6 months ago

“Excellent service and product-delivered on time.”

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Posted 6 months ago

“very pleased with communication and delivery”

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Posted 6 months ago

“Good product, swiftly delivered, very happy”

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Posted 6 months ago

“Great item and it looks fantastic in this house”

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Posted 6 months ago

“A superior product at a hugely competitive price. Excellent communication and prompt delivery.”

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Posted 6 months ago

“Very impressed with the efficiency demonstrated in this trans@ction”

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Posted 6 months ago

“Recently I bought a plastic handle from this company. It was a mistake. Not only was the handle provided without screws or info on screws ie the size etc, they could not tell me where to buy , i treid homebase and other hardware stores which means they are just not that easy to get. Ross charged me a big sum for a sparepart which i thought was incomplete, and when requested for advise, they came back with unhelpful reply. In addition i asked for a VAT invoice and they have the audacity to say that because i bought this online, they cant give me one. Are they helping individuals and businesses by having that attitude?”

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Posted 6 months ago

“Great service. Parts arrived exactly as ordered and in great time. Thanks”

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Posted 7 months ago

“Excellent service tried to get replacement Wheels everywhere locall ,found Ross Handling online almost identical wheels at very reasonable price.”

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Posted 7 months ago

“First class product and service!”

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Posted 7 months ago

“Great range of poducts and very fast delivery”

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Posted 7 months ago

Ross Handling Ltd is rated 4.8 based on 9,747 reviews