Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,797 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 30th October 2024

104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection, keen prices and prompt delivery. What more could you ask for?”

Helpful Report

Posted 4 years ago

“Impressed with service.”

Helpful Report

Posted 20 hours ago

“Used Ross handling twice to buy replacement wheels for our wheelbarrows, the 2nd time, being old, I accidentally paid twice 😬 , I called to explain and had a refund back in my bank the very next day. Would definitely recommend 👌”

Helpful Report

Posted 1 day ago

“The order was delivered on time and of excellent quality”

Helpful Report

Posted 1 day ago

“Can't fault them for customer service. Item delivered when they said it would be. Kept informed all the way from dispatched to delivery. Item was quite grubby with a few marks I couldn't shift with soap and water though. It's only a replacement tyre but it looks old.”

Helpful Report

Posted 1 day ago

Dear Customer, Thank you for your review and for highlighting our customer service. We're pleased to hear that you were kept informed throughout the delivery process. However, we are truly sorry to learn that the item you received did not meet your expectations in terms of cleanliness. We strive to ensure that all our products are delivered in top condition, and it seems we fell short in this instance. Your comments regarding the appearance of the tyre are valuable to us, and we will investigate the matter further to enhance our quality control procedures. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your input and hope to serve you better in the future. Best regards, Customer Service Team Ross Handling Ltd.

Posted 1 day ago

“Excellent service. Prompt delivery. I have attached the castors and they look great.”

Helpful Report

Posted 2 days ago

“The moron that packed our order put two different types of castors in one big bag so we had to go through them all and seperate them. Thanks for that.”

Helpful Report

Posted 1 week ago

Dear David, Thank you for your feedback about your recent order with Ross Handling Ltd. We appreciate you taking the time to let us know about your experience. We apologize for the mix-up in packing the castors. We understand how inconvenient it can be to sort through items that should have been clearly organized. Your comments regarding our packing process are important to us, and we will certainly address this issue with our team to ensure better accuracy in the future. If there's anything else you'd like to discuss or if there’s a way we can assist you further, please feel free to reach out. Thank you for your input, and we hope to improve your experience next time. Best regards, Customer Service Team Ross Handling Ltd.

Posted 1 week ago

“Briliant service product quality first class.”

Helpful Report

Posted 1 week ago

“Over 100 casters from them now”

Helpful Report

Posted 1 week ago

“Good price and service - happy to recommend”

Helpful Report

Posted 1 week ago

“Brilliant response to my order. Delivery within a few days by ordianry post.”

Helpful Report

Posted 1 week ago

“Good quality, good service”

Helpful Report

Posted 1 week ago

“Ross handling did themselves proud. I couldn't source the item i needed from anywhere, but just a search of their site yielded just the product i wanted. Delivery was speedy and the price very reasonable. I will be using them again.”

Helpful Report

Posted 1 week ago

“Great service and product's”

Helpful Report

Posted 1 week ago

“we had no trubble in the product and fast delivery”

Helpful Report

Posted 2 weeks ago

“Swivel feet for my kitchen chairs Just fantastic did the job perfectly highly recommend you.”

Helpful Report

Posted 2 weeks ago

“ordered with ease online communication was quick and delivered next day good quality will order from next time”

Helpful Report

Posted 2 weeks ago

“Excellent prompt service and product quality”

Helpful Report

Posted 3 weeks ago

“Great purchase, quick delivery. I’m very happy with the product supplied.”

Helpful Report

Posted 3 weeks ago

“Very efficient, super quick at responding to enquiries”

Helpful Report

Posted 3 weeks ago

“Excellent quality product (better than the original), good value, quick delivery, easy to order.”

Helpful Report

Posted 3 weeks ago

Ross Handling Ltd is rated 4.8 based on 9,797 reviews