Rosetta Translation Ltd Reviews

Name: Rosetta Translation Ltd
Address: 133 Whitechapel High St, London
Rating: 4.83

4.8 Rating 757 Reviews

100 %

of reviewers recommend Rosetta Translation Ltd

Company Reviews

Metrics

Info

4.8

Based on 757 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

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Phone:

02072482905

Email:

london@rosettatranslation.com

Location:

133 Whitechapel High St
London
E1 7QA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service - fast, accurate, reliable and communication was polite and professional. Thoroughly recommended.”

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Posted 9 years ago

Thank you for taking time to leave us a comment, we look forward to working with you again soon.

Posted 9 years ago

“Terrible service. Failed to deliver the translation on time without even letting us know that they will be delayed!”

Helpful Report

Posted 9 years ago

We are very sorry to hear you were not satisfied with our services. We try our best to update our clients on the progress of the translation and fully understand the inconvenience that a delay could cause on our client's side. We would be happy to discuss the matter with you to ensure this unfortunate mistake do not happen again in the future. Please rest assured that this incident do not reflect our usual process and quality. Again we would like to apologise. The Rosetta Team

Posted 9 years ago

“Excellent turn-around time, good value, and polite communication. Use with confidence!”

Helpful Report

Posted 9 years ago

Thank you for taking time to leave us a comment!

Posted 9 years ago

“Excellent turnaround time; competitive rates.”

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Posted 9 years ago

Thank you very much for your review, we look forward to working with you again soon.

Posted 9 years ago

“The services that we received was excellent! The project was completed within the timescale advised. Any questions were answered and dealt with promptly. Many thanks.”

Helpful Report

Posted 9 years ago

Thank you, we look forward to working with you again soon.

Posted 9 years ago

“Fantastic service, and all due to working with Annabelle on a daily basis. She is so cooperative and efficient, I couldn't ask for a better "colleague". Rossella and Chan have also been nothing but helpful. Together we have built quite a lucrative little business relationship, which would never have come about without some compromises (changes in payment methods/invoicing etc) and hard work from everyone. Thank you very much.”

Helpful Report

Posted 9 years ago

Thank you very much for your review. We try our best to keep our clients constantly satisfied and pride ourselves on our personal service. We look forward to working with you again very soon!

Posted 9 years ago

“Excellent services. I am more impressed with translation period. Fast translation period. Keep it up”

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Posted 9 years ago

Thank you- we look forward to working with you again soon.

Posted 9 years ago

“Excellent service. My whole department now uses Rosetta Translation. Will definitely recommend to clients.”

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Posted 9 years ago

Many thanks Gemma, it's always a pleasure to know that our satisfied clients can recommend our services to their colleagues!

Posted 9 years ago

“Rosetta Translation is a great service and detrimental to the success of our business. Always a quick turn around and all of the staff that I have dealt with have been pleasant and informative. Thank you!”

Helpful Report

Posted 9 years ago

Many thanks for taking the time to leave a review for us.

Posted 9 years ago

“January 2015. I wanted translation from Nepali (in Devanagari script) into English. It was ready in half a day. I only can say: Exellent! Next specimen is coming. Dick”

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Posted 9 years ago

Many thanks, we look forward to receiving the next one!

Posted 9 years ago

“I needed my Hungarian diploma translated into English. I searched the web for service providers and Rosetta was the fastest to reply, also turned out to be cheaper than the competition. They were also flexible, accepted my order confirmation in email. The translation was quick (2 days )without having to pay urgency fee. I received the certified hard copy in the post within 3 days! I am very satisfied with the service Rosetta provided me with!”

Helpful Report

Posted 9 years ago

Thank you for your feedback Agnes, we're pleased you were happy with our service and hope to work with you again soon.

Posted 9 years ago

“Translation was done quickly and staff were helpful through out the process. Phone calls and e mails were answered promptly.”

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Posted 9 years ago

Thank you! We hope to work with you again soon.

Posted 9 years ago

“Very prompt replies, accurate and friendly help. They stand out in the crowd!”

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Posted 9 years ago

We're pleased you were happy with our service and hope to work with you again soon.

Posted 9 years ago

“Viktorija Zaurakaite was very professional and helpful. She was a joy to work with and the speed of service was incredible. Very impressed.”

Helpful Report

Posted 9 years ago

Many thanks for your feedback.

Posted 9 years ago

“Rosetta provided a first class service from start to finish. They kept us up to date at every step of the project. We are sure to use them again.”

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Posted 9 years ago

Thank you- we look forward to working with you again soon.

Posted 9 years ago

“The document is very efficiently translated with my satisfaction. Thanks.”

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Posted 9 years ago

Many thanks!

Posted 9 years ago

“Very efficient service and the staff friendly and professional. I recommend this service.”

Helpful Report

Posted 9 years ago

Thank you for your feedback!

Posted 9 years ago

“Generally very good. Fast service, with welcome option for returning customers to pay on delivery instead of the usual before work starts. Had a feeling that the Dutch translator may not have been a native Dutch speaker as there was a phrase they did not understand that a native Dutch speaker in my team felt was a standard phrase. Apart from that, great quality translation, lots of effort made to retain original formatting, polite staff and prompt communications. Thanks for everything!”

Helpful Report

Posted 9 years ago

Thanks for your review. All of our translators translate only into their mother tongue so we apologise if you felt this was not the case. We hope to assist you again with future projects.

Posted 9 years ago

“The administration and communication at Rosetta was great, with swift replies to all emails and phone calls. The translations themselves contained minor inaccuracies, which was disappointing, but overall the service was good.”

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Posted 9 years ago

Many thanks, we hope to work with you again soon!

Posted 9 years ago

“Viktorija was very helpful and responded to our translation needs quickly and efficiently. I would say that the people at Rosetta are always polite, but also straightforward when we have dealt with them. I'd definitely recommend them, as they make a tricky (and sometimes complex) subject simple. Great knowledge and speed of response is a bonus.”

Helpful Report

Posted 9 years ago

Thank you for your feedback. We're pleased we made things simple and easy to follow!

Posted 9 years ago

Rosetta Translation Ltd is rated 4.8 based on 757 reviews