Ro Rox Reviews

Name: Ro Rox
Address: Slington House, Rankine Road, Basingstoke, Hampshire
Rating: 4.85

4.9 Rating 1,128 Reviews

97 %

of reviewers recommend Ro Rox

4.9

Based on 1,128 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ro Rox:

Ro Rox Boutique is a UK based company stocking all things for the alternative style trendsetter! We stock punk and vintage inspired clothing from brands such as Hell Bunny, Jawbreaker, Hearts and Roses, Voodoo Vixen and our own Ro Rox label. Our number one aim is to provide you with top quality products at a bargain price, we offer a no quibble return and exchange policy - to us, customer satisfaction is paramount!

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Ro Rox 5 star review on 2nd December 2024

Anonymous

Anonymous // 01/01/2019

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“Quick to arrive, comfy and fits well.”

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Posted 2 years ago

“I took a chance on the colour on the website of a satin bag and yes it was very good. Used it for a wedding and it held up for the event so very pleased. Thank you Would recommend 👍🏻”

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Posted 2 years ago

“Fast and tracked delivery. Amazing dresses, ordered one in 2 sizes and the refund was also very quick. Thank you!”

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Posted 2 years ago

“The pants are perfect! My daughter wanted to match her favorite performer at a concert. Thanks for the excellent service and quick shipping to the USA.”

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Posted 2 years ago

“Dress was as seen and for the money excellent value. True to size comfortable to wear. I had many compliments. I’d definitely buy from Ro Rox again. The website was a bit clunky when searching and ordering was a bit slow, but when ordered it arrived promptly.”

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Posted 2 years ago

“Great selection, good quality and delivery is always fast”

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Posted 2 years ago

“So I came across Ro Rox because they had the dress I wanted at about £20 cheaper than the place I usually use. I have many positive things to say about my experience: - The sizing - you know what's useful? Having an actual size on clothing. I love that Ro Rox had sizes '12, 14, 16' etc, rather than 'S, M, L', etc. I'm really tall and the clothes still fit properly - many companies assume women just get wider rather than taller and it's nice to see clothing that is scaled up across all measurements properly. The clothes I bought were true to size. - The price - Like I said, slightly cheaper than elsewhere - big bonus when I was purchasing a dress for my wedding - that stuffs expensive and any saving is welcome. - The quality - My gosh, the quality is great. I can't fault it. - The speed of delivery - I got my items in about 2 days. It was pretty impressive. - The customer service - Well. This is where Ro Rox really stood apart. I get very anxious buying clothes online - I rarely do it as i'm 6ft tall and women sizes are always all wrong on me - either length, width, sleeves, whatever - it's always wrong. But I took a chance but after buying got anxious. So I emailed the customer care team to explain my concerns, ask about sizing, and ask about returns policy (which turns out seems really easy to use - though I didn't have to use it so can't be sure). I got a reply from a chap called Martin within 20 minutes. It was detailed, reassuring and kind. He outlined in detail the sizing, the returns policy and procedure should it not be right for me, and generally was an all around good egg. He put my mind at ease. When I got the products, I got back in touch to say what a great experience I had, and he replied again, and again, replied within half hour despite having sent the email at a silly time of evening (after standard office hours). I've never had such great customer care from any customer care team ever and the team are a real asset, and elevated this experience from 'already pretty great' to 'literally the best experience i've had buying clothes online'. I will be shopping with Ro Rox again, I will be recommending them to everyone, and I recommend them to you too if you're reading this.”

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Posted 2 years ago

“The jeans I got from here are good quality and fitted very good”

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Posted 2 years ago

“I'm very pleased with this belt, it's a lovely colour, good fit and just the right width.”

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Posted 2 years ago

“Great quality military waistcoat at an excellent price. Really quick service too! Very happy.”

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Posted 2 years ago

“ordered a specific item and was delivered within 2/3 days . The item was exactly what was shown the the photo and packaged well.”

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Posted 2 years ago

“Great clothes, great and quick service, fast shipping. Thank you from Canada!”

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Posted 2 years ago

“Ordered a little cardigan for my dads wedding, lovely quality. Overall very happy with the item I received!”

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Posted 2 years ago

“Amazing dress for a Great Gatsby themed party. True to size and fits perfectly.”

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Posted 2 years ago

“Rubbish! Delivery in 5-7 days… it’s been over a month. Forget it. Shop local.”

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Posted 2 years ago

Hello Nadia, We're so sorry to hear that your parcel arrived late. The normal delivery time from the UK to Australia is 5-7 working delays, however, we do explain that delays can occur. More than ever, supply chain delays and soaring consumer demand have led to shipping containers backing up at Australian and global ports, meaning long wait times for parcels to arrive. We can see that your parcel arrived on the 16th of May. If you require any assistance with your order or need any further help, please don't hesitate to ask. Best regards Ro Rox Boutique

Posted 2 years ago

“Excellent website, easy to navigate. Order was very prompt to arrive and returns were very quickly refunded. Products I bought were really good too. Would highly recommend this website.”

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Posted 2 years ago

“Very efficient service and very pleased with my dress which is true to size and pleased with the quality.”

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Posted 2 years ago

“Excellent delivery and the dress and head band the perfect order!”

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Posted 2 years ago

“Great clothing and good service.”

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Posted 2 years ago

“Delivered promptly, unfortunately did not fit so returned”

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Posted 2 years ago

Ro Rox is rated 4.9 based on 1,128 reviews