Ro Rox Reviews

Name: Ro Rox
Address: Slington House, Rankine Road, Basingstoke, Hampshire
Rating: 4.85

4.9 Rating 1,128 Reviews

97 %

of reviewers recommend Ro Rox

4.9

Based on 1,128 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ro Rox:

Ro Rox Boutique is a UK based company stocking all things for the alternative style trendsetter! We stock punk and vintage inspired clothing from brands such as Hell Bunny, Jawbreaker, Hearts and Roses, Voodoo Vixen and our own Ro Rox label. Our number one aim is to provide you with top quality products at a bargain price, we offer a no quibble return and exchange policy - to us, customer satisfaction is paramount!

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Ro Rox 5 star review on 2nd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very satisfied with the product and service. all fantastic !!!!”

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Posted 2 years ago

“Good quality and quick service”

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Posted 2 years ago

“Ordered a dress with next delivery in a panic for a party. Fantastic dress, fantastic service - cannot rate high enough!!!!”

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Posted 2 years ago

“Very happy with the service. I ordered a dress with no problem and it arrived very quickly. Very happy with the dress as well. I will order again in the future.”

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Posted 2 years ago

“Great shop! Excellent selection with fast and reasonable delivery! I will definitely shop from here again. :)”

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Posted 2 years ago

“Great quality item. Well packaged & shipped out quickly”

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Posted 2 years ago

“Fast shipping and item arrived well packaged”

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Posted 2 years ago

“Very happy with purchases and great customer service.”

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Posted 2 years ago

“Good product for the price. I bought a white jacket, which I thought would be a bit thicker material, but it actually worked out really well in the end and totally looked the part. Good service as well and it arrived when they said it would.”

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Posted 2 years ago

“Unfortunately for me the item didn't fit me but I still received amazing service and a no quibble refund ...thank you so much...”

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Posted 2 years ago

“Very happy with my purchases and fast delivery. No waiting 2 months to come from China. Lovely quality and value for money. I would recommend.”

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Posted 2 years ago

“I’m very pleased with the Demonias they look epic and they’re very nice quality 👍 And not only that, shipping time was short.”

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Posted 2 years ago

“Love it, size,fit and colour. Exactly like the picture.”

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Posted 2 years ago

“Great site. Great products and service. Quick delivery too”

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Posted 2 years ago

“Fast delivery. Only complaint being that there wasn't a huge amount of protection. However the item (shoes) itself was undamaged. Their box was a little basher though.”

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Posted 2 years ago

“It wasn't right for what I needed it for, so I returned it, but it's lovely soft material. It might be a little too long if you have a short torso like me, as it looked like a full cardigan. Still a very nice product, and there was no quibble on returns, which I appreciated”

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Posted 2 years ago

“Great communication. Had a delay in delivery but was finally received and the items are of good quality. Will recommend.”

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Posted 2 years ago

Hi Crystal, We are so sorry to hear that your order hasn't arrived yet. It was dispatched on the 8th of March, just a couple of hours after you placed the order. The usual delivery time to New Zealand is 5-9 working days, but we have unfortunately just heard from DHL/Deutsche Post that delays are pretty extreme to all of Oceania at the moment due to the lack in flights because of Covid but also the restricted airways caused by the Russia/Ukraine war. This is causing huge backlogs as a lot of post need to board the very limited flights available. We will reach out to you now by email to assist you further. Kind regards, Martin Ro Rox Boutique

Posted 2 years ago

“Top class service and quality goods. Recommend”

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Posted 2 years ago

“Great store. Love the selection of products. Easy ordering & good communication. Overall an excellent customer experience.”

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Posted 2 years ago

“Great quality true to size great prices”

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Posted 2 years ago

Ro Rox is rated 4.9 based on 1,128 reviews