Ro Rox Reviews

Name: Ro Rox
Address: Slington House, Rankine Road, Basingstoke, Hampshire
Rating: 4.85

4.9 Rating 1,127 Reviews

97 %

of reviewers recommend Ro Rox

4.9

Based on 1,127 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ro Rox:

Ro Rox Boutique is a UK based company stocking all things for the alternative style trendsetter! We stock punk and vintage inspired clothing from brands such as Hell Bunny, Jawbreaker, Hearts and Roses, Voodoo Vixen and our own Ro Rox label. Our number one aim is to provide you with top quality products at a bargain price, we offer a no quibble return and exchange policy - to us, customer satisfaction is paramount!

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Ro Rox 5 star review on 2nd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really impressed. Bought a Kreepsville 666 hand held fan for my holidays. Looks great and arrived on time! Seller also kept In contact regarding dispatch time etc. Many thanks”

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Posted 7 months ago

“The product I ordered (a Tshirt) arrived on time. My grandson who it was for was delighted.”

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Posted 7 months ago

“Lovely cardigan, which was excellent value”

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Posted 7 months ago

“Lovely cotton, good quality t shirt. Hangs really well, very comfy and great classic design. Very flattering and good value for money.”

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Posted 7 months ago

“Great quality, exactly like the photo just sizing is way off.”

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Posted 7 months ago

Hello, We are sorry to hear that the sizing of the item purchased was off. When you have any sizing questions, we are always here to assist. Most of our listings have a size chart among the images, so you can check for a good fit. Kind regards, Michelle Ro Rox

Posted 6 months ago

“Really impressed with how quickly my order was dispatched, it arrived the very next day!”

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Posted 7 months ago

“Quality clothing at a fair price”

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Posted 7 months ago

“Very pleased with my recent purchase from Ro Rox items as described, Fast dispatch and delivery. Customer service fantastic. Highly recommended.”

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Posted 7 months ago

“Excellent quality , just shipping was linger than expected an no follow up to tell you how long it would take to arrive”

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Posted 7 months ago

“Helpful and kept informed throughout my purchase. Loved the bag I purchased!!!”

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Posted 7 months ago

“Super friendly with any enquiries that I've had. Fast despatch and great quality products.”

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Posted 7 months ago

“It was a gift for my daughter, who's been a biggest fan of the Beatles (who isn't?!) She was ecstatic. I am pleased of the quality for the price. Thank you!”

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Posted 7 months ago

“Fast shipping and amazing clothes”

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Posted 7 months ago

“I'm a BIG FAN of Ro Rox”

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Posted 8 months ago

“I'm very happy with the items I have bought from Ro Rox Boutique. I will be buying from you again”

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Posted 8 months ago

“Love the merchandise! Good quality! Quick shipping for coming such a long way! Excellent customer service! Highly recommend this seller!”

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Posted 8 months ago

“I am so so thankful for this company! Everything arrived better than described and I am happy with the designs. Definitely highly recommend”

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Posted 8 months ago

“Wide array of fashion styles, ranging from rock to gothic, and some of the most famous brands listed. Their own brand is good too. Bought from RoRox Boutique t-shirts, bags, socks, gloves... Thank Goodness, no additional custom fees at the arrival of the parcels! Fast shipping, considering that parcels come from UK, tracking code availability, affordable delivery costs.”

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Posted 8 months ago

“The jacket fit perfectly I would have given it 5 stars if it weren’t for the awful smell that it had. I had to wash it immediately before I could wear it down to the smell”

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Posted 8 months ago

Hello, We are sorry to hear that the jacket had an awful smell. We checked the similar jackets in stock and find they have a mild dye odor. This may have been a one-off manufacturing error on the jacket you received. We are sorry for any inconvenience caused. Kind regards, Michelle Ro Rox Boutique

Posted 7 months ago

“Paid for Express Intl. 3-5 day shipping, but it took two weeks to arrive with tracking that initially wouldn’t work for several days. I don’t know if that’s normal with this company or a one-off bad experience. Aside from that, I got the item I’ve wanted for a year and this was the only store that had it in stock and slightly less expensive than other retailers, so thank you.”

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Posted 9 months ago

Hello, We are sorry to hear that the shipping took longer than expected. The standard £4.99 shipping option you selected is a tracked postal service which normally takes 5-9 working days to arrive, but delays may occur. It is correct that for the first few days the tracking won't work through Canada Post (in your case), but instead there are tracking updates on Whistl's tracking website. It's not until the order has reached Canada and been handed over to Canada Post that you can start tracking it through them. We're glad it reached you in the end and that you are happy with what you ordered. :) Kind regards, Martin from Ro Rox

Posted 9 months ago

Ro Rox is rated 4.9 based on 1,127 reviews