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Rooflights.com Reviews

4.3 Rating 131 Reviews
79 %
of reviewers recommend Rooflights.com
Company Reviews Metrics Info
4.3
Based on 131 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Rooflights.com Reviews
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Phone:

1379771002

Email:

info@rooflights.com

Location:

Sawmills Road,
Sawmills Road
Norfolk
IP22 4RG

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Fiona
Verified Buyer
“Originally I was buying from another window company but my builder never ordered it and sadly disappeared with the window money. I needed a window quickly as I had a large gap in my roof and the original company would take a month to send the window. I contacted Glazing Vision and I got the window the same week. The service was excellent and I am so far happy with the window. It has only been in for 4 months so I have not seen how it fares in the winter.”
Helpful Report
Posted 10 years ago
Serena
Verified Buyer
“I spoke with the company to check out a few details and they were helpful, then I ordered online. The rooflights were delivered promptly and efficiently. End product is being installed currently and looks great. Can recommend them.”
Helpful Report
Posted 10 years ago
Adrian
Verified Buyer
“Great product, couldn't believe the price of delivery tho”
Helpful Report
Posted 10 years ago
Felipe
Verified Buyer
“Used GV on recommendation of our architect. Pleased with the product - two 1500mm x 1500mm. Did see cheaper elsewhere but have no idea whether quality was comparable. Only negative is the cost of delivery. Perhaps with different packaging a smaller and less costly vehicle could be used if they did not need to be transported on a flat bed.”
Helpful Report
Posted 10 years ago
STUART
Verified Buyer
“Nice product, modern minimalist flush roof lights. Felt a bit shafted by high delivery costs (250 quid) after paying over 2K for the two roof lights. Also driver showed up on his own so I had to help him carry the heavy roof lights! Nice product but please sort out delivery!!”
Helpful Report
Posted 10 years ago
Jane
Verified Buyer
“Staff not interested in seling over the phone and not helpfully . Tried to order on phone and was told you can order online which I didn't want to do because of credit card charge. Asked for pro former so I could pay by bacs, still not received it (not interested ) David 07917133930”
Helpful Report
Posted 10 years ago
Mena
Verified Buyer
“Good customer service, products arrive in good packaging. Quality is good as well, no issues.”
Helpful Report
Posted 10 years ago
Aidan
Verified Buyer
“Some repeat delays in delivery, but as we had some slack time before fitting this wasn't a major problem. Notification of problems was handled well. However, my builder advised that he had problems fitting the window due to the clearance between the outer and inner frame. Also, now that we are experiencing colder mornings, we are getting a lot of condensation build-up on the internal pane and the sleeving which is dripping down onto our kitchen surface/floor. I thought the window was double-glazed, but obviously not, or not enough to prevent condensation. In retrospect, I perhaps should've gone for something from Velux.”
Helpful Report
Posted 10 years ago
Geoff
Verified Buyer
“Prompt delivery of the stock item. The rooflight looks great now it is installed Disappointed at £250 for delivery - good job we didn't need 2 - that would have been £500 delivery! - hard to justify.”
Helpful Report
Posted 10 years ago
Clive
Verified Buyer
“The sales process was simple, and the sales person was knowledgeable, efficient, straight talking and the product was delivered as agreed.”
Helpful Report
Posted 10 years ago
Steve
Verified Buyer
“We purchased a rooflight for the total sum of £1678.80. When the goods were unpacked a couple of days after delivery the corner of the rooflight was significantly damaged but when we corresponded with the Company they were not interested and said: 'Section 7.2 of the terms and conditions does state that ‘The Seller shall not be liable for any loss or damage of the Goods during transit’. ' Despite the fact that we thought that the rooflight must have been damaged prior to packaging the Company were not interested. I would strongly recommend not using this Company.”
Helpful Report
Posted 10 years ago
Rooflights.com is rated 4.3 based on 131 reviews
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