Rooflights.com Reviews

Name: Rooflights.com
Address: Sawmills Road, Sawmills Road, Norfolk
Rating: 4.25

4.3 Rating 131 Reviews

79 %

of reviewers recommend Rooflights.com

Company Reviews

Metrics

Info

4.3

Based on 131 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

1379771002

Email:

info@rooflights.com

Location:

Sawmills Road,
Sawmills Road
Norfolk
IP22 4RG

Write Your review

Tell us how Rooflights.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rooflights.com 5 star review on 13th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still not received the rooflight despite being told it was arriving on Thursday, then before 10 on Friday and chasing continually. No apology and very poor communication on the issue or solution.”

Helpful Report

Posted 3 years ago

“Excellent product, price and customer service but delivery could be better”

Helpful Report

Posted 3 years ago

“Very quick delivery”

Helpful Report

Posted 3 years ago

“Awesome product and fantastic customer experience!”

Helpful Report

Posted 3 years ago

“Fantastic company to deal with, from initial telephone enquiry to delivery of glass the next day.”

Helpful Report

Posted 3 years ago

“Upto the point of sale Rooflights.com were very impressive. Kim in sales was very attentive and careful to secure our purchase. Unfortunately post sale things started to unravel. The delivery date was advised earlier than anticipated by Kim and had to be re-arranged for 4th May. Yesterday, 4th May, rooflights did not appear and our project has been delayed. We still don't have the rooflights. Rooflights.com system seemed unable to accommodate any change to dates which is frustrating and frankly poor.”

Helpful Report

Posted 3 years ago

“customer services excellent and very professional”

Helpful Report

Posted 3 years ago

“A pleasure dealing with Rooflights they talked me through on numerous occasions about the product and how to fit the product. Nothing was to much trouble for them as I called them on numerous occasions for clarification. Delivery was very quick and the product looks just what we wanted. Have yet to fit it but don’t see any major problems with that. Would certainly recommend them to anyone.”

Helpful Report

Posted 3 years ago

“Good website and friendly response on the phone. Ordering was simple for the off-the-shelf size I needed. Rooflights arrived in 5 days. Haven't lived under them yet as our extension is still under construction but they look the part.”

Helpful Report

Posted 3 years ago

“Great rooflights look really slick. Great service and delivery.”

Helpful Report

Posted 3 years ago

“Beautifully made roof light. Builders said it was easy to install and better quality than they had seen before. It even has little trims to go above the top of the plasterboard. I love it!”

Helpful Report

Posted 3 years ago

“Very good product and quick delivery”

Helpful Report

Posted 3 years ago

“prompt efficient service”

Helpful Report

Posted 3 years ago

“The order was taken and the invoice was paid. We didn't receive any correspondence regarding delivery until we contacted your company to find out when the roof lights would be delivered.”

Helpful Report

Posted 4 years ago

“Excellent service. We were politely informed throughout the ordering and the delivery process. Excellent communication on all levels. Well done!”

Helpful Report

Posted 4 years ago

“Excellent, cannot thank kim enough for her assistance in purchasing our rooflight, she went above and beyond. ☆☆☆☆☆☆”

Helpful Report

Posted 4 years ago

“Such a helpful experience chatting with Kim through all the options and variables for our rooflights. She had amazing patience. Also klarna option = super helpful 0% interest option was also an added bonus. Would rank higher than 5 if I could.”

Helpful Report

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

“Great advice and communication from the initial contact through to placing the order and delivery. Really professional and highly recommended.”

Helpful Report

Posted 4 years ago

“Quick, stress free, great quality product”

Helpful Report

Posted 4 years ago

Rooflights.com is rated 4.3 based on 131 reviews