Rooflights & Skylights Reviews

Name: Rooflights & Skylights
Address: Unit 205 Basepoint Business Centre, Camberley, Surrey
Rating: 4.85

4.9 Rating 541 Reviews

97 %

of reviewers recommend Rooflights & Skylights

Company Reviews

Metrics

Info

4.9

Based on 541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Rooflights & Skylights:

The Rooflights & Skylights website is the online store for The National Domelight Company who are specialist suppliers of domelights, rooflights, skylights and smoke vents. We are happy to supply to roofing contractors and builders, developers of commercial and residential property and to private homeowners.

Our family-run business has been successfully trading for over 40 years and our UK-based sales team has years of rooflight and skylight knowledge between them. With this knowledge and experience, you can be sure that we will offer the best advice and guidance to help you choose the right rooflight for you.

Visit Website

Phone:

01276450626

Email:

info@rooflights-skylights.co.uk

Location:

Unit 205 Basepoint Business Centre,
Camberley
Surrey
GU15 3HL

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Rooflights & Skylights 5 star review on 1st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having bought 2 custom sized sky lights I am delighted by both the quality and the efficient delivery. Installed they look striking and have performed well all weather.”

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“Very good service, highly recommend this firm 😊”

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“Our skylight is very well made and has an excellent view. We went for the opening option as it's in a room used as a walk in wardrobe so can provide ventilation when needed. Very happy with my purchase, which arrived on time shortly after placing my order over the phone.”

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“Very good easy to fit”

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Thank you for your review :) Kind regards, Charlotte Rooflight Sales Manager

“Unbelievable service. I phoned for some advice - excellent response. I ordered online and received my new rooflight the following day. It's a great product and a great price. I'm 100% happy! For my next purchase, I know exactly where to go. BTW, local traders in Cardiff were next to useless! Than you!”

Helpful Report

Hi Peter, Thanks for taking the time to leave us a review. It makes our day to hear from happy customers. Look forward to speaking to you next time you need a rooflight. Kind regards, Charlotte Rooflight Sales Manager

“Right price quick delivery definitely use again”

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Hi Alan Thank you for taking the time to leave us a review. I am pleased to hear you will use us again, we have been adding lots of new products so please do check back. Kind regards, Charlotte Rooflight Sales Manager

“very good price, delivery on time and dome quality good”

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Thank you for taking the time to leave us a review, I am pleased you are happy with your dome. Kind regards, Charlotte Rooflight Sales Manager

“Good product fast delivery”

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“Products good. Delivery as promised.”

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Hi Clive Thank you for leaving us a review, I appreciate you taking the time to share your thoughts with us. Kind regards, Charlotte Rooflight Sales Manager

“Very good service, extremely fast. Product was delivered the next day after ordering by a very nice delivery guy, friendly and funny, even though he had to haul it up 4 flights of stairs to my flat so well done that man! Cannot fault the company or their service at all”

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Thanks for the awesome review! We work hard to meet expectations of our customers, and we’re happy to hear we hit the mark for you! Kind regards, Charlotte Rooflight Sales Manager

“Great product delivered on time 👍”

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Hi Simon, Thanks for your kind words, we are pleased to hear your order went smoothly. Please do recommend us to friends & family. Kind regards, Charlotte Rooflight Sales Manager

“Does exactly what it says on the tin. Fast, efficient service, thank you”

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Hi Helen, Thank you for your review. The beauty of stock items is the speed which we can supply our customers. We have added lots more stock items so please check back if you require another rooflight. Kind regards, Charlotte Rooflight Sales Manager

“Excellent delivery time and a good price.Communications with the company were very good too. As I live on the Isle of Wight dealing with mainland companies is sometimes a problem, this wasn’t so with Rooflights and skylights.”

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Hi, Thanks for your review, we pride ourselves on our customer service and it is lovely to hear from satisfied customers. I hope you will consider using us again in the future. Kind regards, Charlotte Rooflight Sales Manager

“Great service great product”

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Hi Chris, Thanks for your review, pleased you are happy with your rooflight. Kind regards, Charlotte Rooflight Sales Manager

“Sale conducted via phone, person very helpful and had very good advice. Shame the delivery company was not up to the mark. When we called back to Roof lights they acted with speed. Thank you.”

Helpful Report

Hi Martin, Thanks your for your review and understanding with regards to the courier, unfortunately sometimes delays outside of our control happen but we always try our best to help in those situations. I hope you will consider using us again in the future. Kind regards, Charlotte Rooflight Sales Manager

“I looked on a few websites to compare prices and specifications, before going with Rooflights. Delivery was quick too. It’s been in a while now and works a treat. We are very happy with our purchase and have recommended Rooflights to friends”

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Hi Gary, So happy that you have recommended us to friends and that you are pleased with your rooflight. Thank you very much for your kind review. Kind regards, Charlotte Rooflight Sales Manager

“Excellent and prompt service, good value for money.”

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Hi Jonathan, Thank you for leaving us a review, glad you had a positive experience buying from us. I hope you will consider using us again in the future. Kind regards, Charlotte Rooflight Sales Manager

“I was pleased with the skylights. I was a little disappointed however that the white plastic framing in between the two layers of the dome were not square. They were off-centre on all three windows - a bit slapdash. This complicated the installation”

Helpful Report

Hi Brian, I am sorry to hear that you were a little disappointed with the finish of your domes, I will pass on your comments to the manufacturer to ensure this doesn't happen again. I hope you will consider using us again in the future. Kind regards, Charlotte Rooflight Sales Manager

“Great prices and fast professional delivery service. Will definitely use again”

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Hi Neil, I am thrilled you will use us again. We are adding lots of new products at the moment so please do check back to see what else we can offer. Kind regards, Charlotte Rooflight Sales Manager

“Excellent service and fast delivery. Perfect product”

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Hi Colin, thanks for your kind review. If you need another rooflight in the future we are constantly expanding our range. Kind regards, Charlotte Rooflight Sales Manager

Rooflights & Skylights is rated 4.9 based on 541 reviews