Rooflights & Skylights Reviews

Name: Rooflights & Skylights
Address: Unit 205 Basepoint Business Centre, Camberley, Surrey
Rating: 4.85

4.9 Rating 540 Reviews

98 %

of reviewers recommend Rooflights & Skylights

Company Reviews

Metrics

Info

4.9

Based on 540 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Rooflights & Skylights:

The Rooflights & Skylights website is the online store for The National Domelight Company who are specialist suppliers of domelights, rooflights, skylights and smoke vents. We are happy to supply to roofing contractors and builders, developers of commercial and residential property and to private homeowners.

Our family-run business has been successfully trading for over 40 years and our UK-based sales team has years of rooflight and skylight knowledge between them. With this knowledge and experience, you can be sure that we will offer the best advice and guidance to help you choose the right rooflight for you.

Visit Website

Phone:

01276450626

Email:

info@rooflights-skylights.co.uk

Location:

Unit 205 Basepoint Business Centre,
Camberley
Surrey
GU15 3HL

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Rooflights & Skylights 5 star review on 1st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing delivery service Easy website use Customer service very helpful with a refund problem. Over all will use them again and tell my friends about them. 👍🏽”

Rooflights & Skylights 5 star review on 17th November 2020

Helpful Report

Hi Siobhan, thanks for your review. I am happy to hear we were able to help with the issue you had. Enjoy your new rooflight :)

“1st class service throughout”

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“Great service well packaged and quick delivery what more can you ask for!”

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“Well priced and promptly delivered”

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“I found the service from start to finish very very good . however you might want to have a word with your career although the skylights were on a pallet the box they were in was very battered I was certain they were going to be damaged inside i’m glad to say the contents inside was not damage I would’ve no hesitation in using your company again many thanks Brian Under1roof”

Helpful Report

Hi Brian Thanks for your review. I am pleased to hear the unit was undamaged and I will pass your comments onto the delivery company, if you have any photos of the damaged box please send them to us info@rooflights-skylights.co.uk We appreciate your feedback and hopefully this can help us improve our service for other customers. Kind regards Charlotte

“Thank for the order processed very quickly. We have installed the upstand but still need to fit the actual rooflight. We are pleased with the competitive price.”

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“Great service,order it and it came the next day before I got home,and it fitted great to an existing upstand”

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“Excellent service!!! Cannot fault in anyway”

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“Fast delivery and keen prices, very pleased will buy again”

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“Easy website. Quality product and knowlegable staff. Very speedy delivery. The unit is easy to install.”

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“Great service and great product highly recommend”

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“Quick delivery, as advertised, no issues.”

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“Needed a replacement for 30 yr old original Coxdome roof light. Found Roof lights and Skylights on internet and able to easily find suitable product. Ordered and paid online after getting ordering link from online chat. Delivered one day earlier as well. Good process.”

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“Do what they say - got a rooflight, good, simple and elegant product easy to install (as confirmed by my roofers). Happy to recommend. Better to call to check delivery time before placing an order, but they stick to what they say in the confirmation email or on the phone.”

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“Great product and very fast delivery.”

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“I ordered my skylight and the size was wrong which was my fault as i used the interior dimensions not kerb to kerb. This company has been wonderful offering to exchange the product as soon as possible. Great people to deal with especially during the confusion in our world. Thank you to all!”

Helpful Report

“Great service, ordered and delivered when promised, not much more they can improve on. KLC Ltd Southend”